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Navy Exchange Service Command

Navy Exchange Service Command

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About Navy Exchange Service Command

The Navy Exchange Service Command (NEXCOM) is a vital component of the U.S. Navy, dedicated to enhancing the quality of life for military personnel, retirees, reservists, veterans, Department of Defense civilians, and their families. Established in 1946, NEXCOM operates as a non-appropriated fund instrumentality. Its earnings are reinvested into Navy quality of life programs and facilities.

NEXCOM oversees several key business lines, each tailored to meet the diverse needs of the military community:

  • Navy Exchange (NEX) Retail Stores and Services: These stores offer a wide range of products and services, including apparel, electronics, home goods, and more. Authorized patrons enjoy tax-free shopping and access to exclusive deals from renowned brands. NEX locations may feature gas stations, car washes, mini-marts, food outlets, and services like haircuts.
  • NEXCOM Hospitality Group: This division provides accommodations worldwide, including Navy Lodges and Navy Gateway Inns & Suites, supporting military objectives and offering quality lodging options for service members and their families.
  • Ship's Store Program: Serving Sailors aboard Navy ships, this program offers essential goods and services such as health and beauty products, snacks, drinks, and uniform items. Renovated ship's stores have increased sales, benefiting afloat recreation programs.
  • Uniform Program Management Office (UPMO): UPMO manages the development, manufacturing, purchasing, distribution, sale, and tailoring of uniforms for active duty and reserve Navy members, coordinating uniform services for the Marine Corps, Coast Guard, and Public Health Service.
  • Navy Clothing and Textile Research Facility (NCTRF): NCTRF conducts research, development, testing, evaluation, and engineering support for service and dress uniforms, ensuring they meet the highest standards.
  • Telecommunications Program Office (TPO): TPO manages personal telecommunications services for both ashore and afloat Navy personnel, partnering with industry leaders to provide high-quality services that generate revenues enhancing quality of life for military members and their families.

Location and Headquarters

Headquartered in Virginia Beach, Virginia, NEXCOM operates globally with numerous locations supporting military communities worldwide.

In addition to its headquarters, NEXCOM has offices in various cities, including:

  • Pearl City, HI
  • Norfolk, VA
  • Jacksonville, FL
  • Orlando, FL
  • Elizabeth, NJ
  • Gulfport, MS

Impact and Mission

Through its comprehensive range of services and products, NEXCOM plays a crucial role in supporting the well-being and readiness of the Navy and its personnel.

It ensures access to quality goods and services that enhance daily lives and operational effectiveness of military members and their families.

Navy Exchange Service Command Frequently Asked Questions

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