Milwaukee County

Milwaukee County's Behavioral Health Services (BHS) is dedicated to providing comprehensive, accessible, and culturally competent mental health and substance use services to all residents, regardless of their ability to pay. Operating under the Department of Health and Human Services, BHS offers a range of programs designed to support individuals through various stages of care, from crisis intervention to long-term recovery.

Crisis Services

BHS operates a 24/7 Crisis Line at (414) 257-7222, offering immediate assistance to individuals experiencing mental health crises. The Mental Health Emergency Center (MHEC), located at 1525 N. 12th Street in Milwaukee, provides round-the-clock crisis mental health assessment, stabilization, treatment, and transition care management for children, adolescents, and adults.

Additionally, BHS has established Crisis Resource Centers at 2057 S. 14th St. and 5409 W. Villard Ave., offering short-term alternatives to emergency room visits and inpatient hospitalizations.

Mobile Crisis Teams

To meet individuals in their communities, BHS deploys mobile crisis teams that provide in-person assessment, stabilization, and linkage to services. These teams operate 24/7, ensuring timely support for those in need.

The Crisis Assessment Response Team (CART) collaborates with local law enforcement to co-respond to behavioral health crisis calls. The aim is to connect individuals with appropriate services and reduce the need for involuntary detentions or arrests.

Community-Based Services

BHS has transitioned to a community-based care model, enhancing access to services across Milwaukee County. Access Clinics provide mental health assessments, therapy referrals, and medication management for uninsured residents.

These clinics operate Monday through Friday, with walk-in hours for initial assessments.

• Access Clinic South at 1635 W. National Ave.
• Access Clinic East at 210 W. Capitol Dr.
• Access Clinic North at 8200 W. Silver Spring Dr.

Specialized Programs

BHS offers specialized programs like the Assertive Community Treatment (ACT) team, which utilizes the ACT model to serve individuals with severe mental illness. These individuals often have high utilization rates of acute inpatient services and are under involuntary commitment for treatment.

This program aims to provide intensive, community-based support to reduce hospital readmissions and improve overall well-being.

Locations

BHS operates several facilities throughout Milwaukee County to ensure accessible care for all residents. These locations are strategically placed to provide services in neighborhoods with the greatest need.

• Mental Health Emergency Center (MHEC): 1525 N. 12th Street, Milwaukee, WI 53205
• Granite Hills Hospital: 1706 S. 68th Street, West Allis, WI 53214
• Crisis Resource Centers:
• 2057 S. 14th St., Milwaukee, WI
• 5409 W. Villard Ave., Milwaukee, WI
• Access Clinics:
• 1635 W. National Ave., Milwaukee, WI
• 210 W. Capitol Dr., Milwaukee, WI
• 8200 W. Silver Spring Dr., Milwaukee, WI

In addition, Milwaukee County BHS operates multiple other locations throughout Milwaukee, WI, USA to further broaden its accessibility and support for residents in need.

Through its comprehensive services and community-focused approach, Milwaukee County's Behavioral Health Services strives to enhance the mental health and well-being of its residents, fostering a healthier and more resilient community.