Miami Growth - Highgate Hotels

Highgate Hotels is a premier real estate investment and hospitality management company known for its innovative approach and expansive presence in gateway markets such as Miami, New York, Boston, San Francisco, and Honolulu. With a portfolio of over 87,000 hotel rooms valued at more than $20 billion globally, Highgate Hotels generates over $5 billion in annual revenues. They specialize in guiding hospitality properties through every stage of the lifecycle, from development to disposition, while creating bespoke hotel brands and leveraging proprietary revenue management tools to maximize asset value.

Operating corporate offices in London, New York, Dallas, and Seattle, Highgate Hotels provides expert leadership in the hospitality industry with rapid expansion into Europe, Latin America, and the Caribbean. Their commitment to combining innovative management with employee development has made them a leader in hospitality management, particularly in Miami, where they contribute significantly to the local hospitality job market.

Highgate Hotels Job Opportunities & Positions

Explore a range of hospitality positions available at Highgate Hotels, suitable for entry-level candidates as well as experienced professionals seeking management roles.

Entry-Level Hospitality Roles

These positions are ideal for individuals starting their hospitality careers or looking for flexible opportunities within a supportive environment.

Front Desk Agent

• Starting Pay: $14-$16/hour
• Responsibilities: Greeting guests, managing check-in and check-out processes, handling reservations and guest inquiries
• Skills Needed: Customer service, communication, basic computer proficiency
• Training: On-the-job training provided to familiarize with property management systems and service standards

Housekeeper

• Starting Pay: $16-$18/hour
• Duties: Cleaning guest rooms and public areas, ensuring hygiene and comfort standards
• Work Environment: Physically active role requiring attention to detail and efficiency
• Experience: No prior experience required; thorough training offered

Night Auditor

• Starting Pay: $15-$17/hour
• Role: Reconciling daily financial transactions, managing overnight guest services
• Skills: Basic accounting knowledge, accuracy, and computer skills
• Training: On-site training on audit procedures and property-specific software

Concierge

• Starting Pay: $15-$18/hour
• Responsibilities: Assisting guests with reservations, transportation, local information and services
• Requirements: Strong interpersonal skills, local knowledge, problem-solving
• Training: Comprehensive customer service and destination familiarity training

Server

• Starting Pay: $12-$15/hour plus tips
• Duties: Taking orders, serving food and beverages in on-site restaurants
• Skills: Customer service, attention to detail, multitasking
• Work Environment: Fast-paced dining settings with focus on guest satisfaction

Bartender

• Starting Pay: $12-$15/hour plus tips
• Responsibilities: Mixing drinks, providing beverage recommendations, ensuring bar area cleanliness
• Skills: Knowledge of mixology, customer interaction, multitasking
• Training: On-the-job training emphasizing safety and service standards

Line Cook

• Starting Pay: $15-$18/hour
• Role: Food preparation, cooking according to recipes and safety standards
• Experience: Previous kitchen experience valued but not mandatory
• Environment: Fast-paced kitchen atmosphere requiring teamwork

Dishwasher

• Starting Pay: $12-$14/hour
• Duties: Cleaning dishes, utensils, and kitchen equipment
• Work Conditions: Physically demanding role in a busy kitchen environment
• Training: Safety and sanitation procedures provided

Bellhop

• Starting Pay: $12-$14/hour plus tips
• Responsibilities: Assisting guests with luggage, escorting to rooms, providing hotel information
• Skills: Customer service, physical stamina, friendly demeanor
• Training: Guest interaction and safety training

Valet Attendant

• Starting Pay: $12-$14/hour plus tips
• Duties: Parking and retrieving guests' vehicles, maintaining vehicle safety
• Skills: Driving skills, reliability, customer service
• Training: Safety and operational guidelines

Management and Leadership Roles

Highgate Hotels offers rewarding management opportunities with competitive salaries for professionals delivering leadership across hotel operations.

Shift Manager

• Starting Pay: $18-$22/hour
• Responsibilities: Supervising staff during shifts, ensuring smooth operations, addressing guest concerns
• Experience: Prior hospitality supervisory experience preferred
• Advancement: Opportunity to progress to senior management roles

Restaurant Manager

• Starting Salary: $50,000-$60,000/year
• Duties: Overseeing restaurant performance, staff scheduling, guest service quality
• Skills: Leadership, budgeting, conflict resolution
• Training: Management development programs provided

Front Office Manager

• Starting Salary: $45,000-$55,000/year
• Role: Managing front desk operations, training staff, ensuring guest satisfaction
• Experience: Previous front office or hospitality management experience desirable
• Benefits: Comprehensive benefits and career advancement

Housekeeping Manager

• Starting Salary: $45,000-$55,000/year
• Responsibilities: Supervising housekeeping staff, maintaining cleanliness standards, inventory control
• Skills: Organizational, communication, leadership
• Environment: Detail-oriented and team-focused

Food and Beverage Manager

• Starting Salary: $50,000-$60,000/year
• Duties: Managing food and beverage operations, budgeting, quality control
• Experience: Strong background in hospitality food services preferred
• Training: Ongoing professional development opportunities

Executive Chef

• Starting Salary: $60,000-$80,000/year
• Role: Kitchen leadership, menu development, staff management
• Skills: Culinary expertise, creativity, team management
• Work Environment: High-volume kitchens demanding excellence

General Manager

• Starting Salary: $80,000-$100,000/year
• Responsibilities: Overall hotel management, profit and loss accountability, staff leadership
• Experience: Extensive hospitality management background required
• Perks: Competitive benefits, bonuses, and career growth opportunities

Why Work at Highgate Hotels? Employee Benefits & Perks

Highgate Hotels offers a competitive benefits package designed to support employee well-being and career growth.

Immediate Employee Benefits

• Competitive Hourly Pay: Fair wages across all positions to attract and retain talent
• Employee Discounts: Special rates at Highgate and affiliated hotel properties
• Flexible Scheduling: Options to accommodate personal commitments
• Free Parking: Convenient onsite parking for employees at many locations

Comprehensive Benefits for Full-Time Employees

• Medical, Dental, and Vision Insurance: Extensive coverage plans available
• Paid Time Off: Vacation and sick leave to maintain work-life balance
• 401(k) Retirement Plan: Company matching to help secure your financial future
• Life Insurance: Coverage for peace of mind

Training and Career Development

Highgate Hotels is committed to fostering professional growth by providing valuable tools, training, and opportunities that empower employees to excel and advance in their careers.

The company supports an environment of excellence, transparency, and autonomy, allowing employees to gain extensive experience across multiple hotel brands and segments without having to change employers.

Highgate Hotels Work Environment & Company Culture

At Highgate, employees enjoy a positive, team-oriented workplace focused on guest satisfaction and personal development.

What It's Like to Work at Highgate Hotels

• Employee Development: The company nurtures growth by motivating staff and recognizing contributions
• Positive Team Dynamics: Collaborative culture emphasizing transparency and communication
• Balance of Scale and Personal Value: Large enough to offer opportunities yet small enough to appreciate every associate’s efforts

How To Apply for Highgate Hotels Jobs

A straightforward guide to applying for positions at Highgate Hotels.

Online Application Process

1. Visit the Highgate Hotels careers page.
2. Search for positions by location or job category.
3. Select a position and review its description and requirements.
4. Click 'Apply' to begin your application.
5. Create an account or log in if you already have one.
6. Complete the application form and upload your resume and any required documents.
7. Submit your application for consideration.

Highgate Hotels Locations and Job Availability

Highgate Hotels maintains properties and corporate offices in key cities, offering diverse job opportunities.

Major Locations

• Miami, Florida
• New York, New York
• Boston, Massachusetts
• San Francisco, California
• Honolulu, Hawaii
• Dallas, Texas
• London, United Kingdom
• Seattle, Washington

Highgate Hotels vs. Other Hospitality Management Companies

Discover what sets Highgate Hotels apart from competitors in the hospitality industry.

Competitive Advantages of Highgate Hotels

• Innovative Management: Bespoke brand development and proprietary revenue management tools
• Extensive Portfolio: Large-scale asset management with over 87,000 rooms globally
• Employee Focus: Comprehensive benefits and positive work culture enhancing retention
• Adaptability: Ability to swiftly respond to changing market dynamics

Salary and Compensation at Highgate Hotels

Review estimated pay ranges for common roles within Highgate Hotels.

Entry-Level Roles Starting Pay

• Front Desk Agent: $14-$16/hour
• Housekeeper: $16-$18/hour
• Night Auditor: $15-$17/hour
• Concierge: $15-$18/hour
• Server: $12-$15/hour plus tips
• Bartender: $12-$15/hour plus tips
• Line Cook: $15-$18/hour
• Dishwasher: $12-$14/hour
• Bellhop: $12-$14/hour plus tips
• Valet Attendant: $12-$14/hour plus tips

Management Roles Starting Salaries

• Shift Manager: $18-$22/hour
• Restaurant Manager: $50,000-$60,000/year
• Front Office Manager: $45,000-$55,000/year
• Housekeeping Manager: $45,000-$55,000/year
• Food and Beverage Manager: $50,000-$60,000/year
• Executive Chef: $60,000-$80,000/year
• General Manager: $80,000-$100,000/year

Getting Started: Your Career Path at Highgate Hotels

Outline of what new hires can expect when joining Highgate Hotels.

First Weeks: Orientation and Training

• Company Introduction: Overview of Highgate’s mission, values, and operations
• Role-Specific Training: Hands-on learning for job duties and service expectations
• Team Integration: Meeting colleagues and adapting to the work environment

Months 1-6: Skill Building and Engagement

• Continuous Learning: Access to training programs and mentorship
• Performance Feedback: Regular reviews to support professional growth
• Expanded Responsibilities: Opportunities to cross-train and contribute in multiple areas

Long-Term Growth: Career Advancement

• Promotion Opportunities: Pathways to management and specialized positions
• Professional Development: Participation in leadership development programs
• Brand Experience: Exposure to multiple hotel brands within Highgate’s portfolio

Contact Information for Highgate Hotels Careers

If you are interested in applying or need more information, here is how to reach Highgate Hotels.

Corporate Headquarters

Highgate Hotels
545 E. John Carpenter Freeway, Suite 1400
Irving, TX 75062
Phone: (972) 444-9700
Website: highgate.com