MCR Hotels

MCR Hotels is a prominent player in the hospitality industry known for its extensive and diverse portfolio of hotels across the United States and internationally. Founded in 2006 and headquartered in New York City, MCR Hotels operates over 150 hotels with 25,000 guestrooms spanning 37 states and 107 cities, including a significant presence in Miami, Florida.

With 29 leading brands under its management, MCR Hotels has developed a reputation for excellence, managing iconic properties such as the TWA Hotel at JFK Airport and The High Line Hotel in New York City. The company emphasizes innovation, integrity, and professional growth, making it a compelling employer for those pursuing careers in hotel and hospitality management.

MCR Hotels Job Opportunities & Positions

Explore the variety of hotel and hospitality roles available at MCR Hotels, from entry-level positions to leadership careers, with competitive pay and advancement opportunities.

Entry-Level Hospitality Roles

These positions are ideal for individuals starting their careers in hospitality or seeking flexible roles that provide hands-on experience in hotel operations.

Front Desk Agent

• Starting Pay: $15-$18/hour
• Responsibilities: Greeting guests, managing check-ins and check-outs, handling reservations and guest inquiries
• Skills Needed: Strong communication, customer service orientation, problem-solving abilities
• Training: On-the-job training plus software system tutorials

Housekeeper

• Starting Pay: $14-$17/hour
• Duties: Cleaning guest rooms and public areas, replenishing supplies, maintaining hygiene standards
• Environment: Physically active role requiring attention to detail and efficiency
• Experience: Previous cleaning experience helpful but not required

Server

• Starting Pay: $12-$15/hour plus tips
• Responsibilities: Taking orders, delivering food and beverages, ensuring guest satisfaction
• Skills Needed: Excellent interpersonal skills, ability to multitask, friendly demeanor
• Work Environment: Fast-paced dining setting with teamwork focus

Bartender

• Starting Pay: $12-$15/hour plus tips
• Duties: Mixing and serving drinks, maintaining bar inventory, engaging with guests
• Skills Needed: Knowledge of beverages, multitasking, customer service skills
• Certification: Bartender license preferred but not always required

Line Cook

• Starting Pay: $15-$18/hour
• Role: Preparing menu items, maintaining kitchen cleanliness, ensuring food quality and safety
• Experience: Culinary background helpful; training provided
• Environment: High-pressure, team-oriented kitchen setting

Maintenance Technician

• Starting Pay: $16-$20/hour
• Responsibilities: Performing routine repairs, maintenance of hotel equipment, ensuring safety compliance
• Skills Needed: Technical aptitude, problem-solving, knowledge of electrical and plumbing systems
• Training: On-the-job with certification opportunities

Valet Attendant

• Starting Pay: $12-$14/hour plus tips
• Duties: Parking and retrieving guest vehicles, managing keys, customer interaction
• Skills Needed: Valid driver’s license, professionalism, ability to work outdoors
• Environment: Physically demanding, fast-paced with guest focus

Concierge

• Starting Pay: $15-$18/hour
• Responsibilities: Assisting guests with local information, reservations, recommendations
• Skills Needed: Excellent knowledge of local attractions, strong communication
• Experience: Hospitality or customer service experience preferred

Banquet Server

• Starting Pay: $12-$15/hour plus tips
• Duties: Setting up events, serving food and beverages, guest assistance during functions
• Skills Needed: Attention to detail, teamwork, physical stamina
• Environment: Event-focused, flexible work hours

Room Service Attendant

• Starting Pay: $12-$15/hour plus tips
• Role: Delivering food and amenities to guest rooms, managing orders
• Skills Needed: Punctuality, guest service skills, ability to navigate hotel efficiently
• Experience: On-the-job training provided

Management and Leadership Roles

For experienced professionals seeking leadership roles, MCR Hotels offers a range of management positions with competitive hourly salaries and responsibility for operational excellence.

Front Office Manager

• Hourly Salary: $20-$25
• Responsibilities: Overseeing front desk operations, staff supervision, guest satisfaction
• Requirements: Prior hospitality management experience preferred
• Advancement: Pathway to general manager roles

Housekeeping Manager

• Hourly Salary: $20-$25
• Duties: Managing housekeeping staff, maintaining cleanliness standards, inventory control
• Skills Needed: Leadership, organizational, attention to detail
• Experience: Supervisory experience preferred

Food and Beverage Manager

• Hourly Salary: $22-$28
• Role: Managing restaurant or banquet operations, budgeting, staff training
• Skills Needed: Strong communication, leadership, financial acumen
• Environment: Customer-oriented dining experience

Restaurant Manager

• Hourly Salary: $22-$28
• Responsibilities: Overseeing daily restaurant functions, managing team, maintaining service standards
• Experience: Proven restaurant management background
• Training: Ongoing management development

Banquet Manager

• Hourly Salary: $22-$28
• Duties: Planning and executing banquet events, coordinating staff, client communication
• Skills Needed: Event planning, organizational, interpersonal
• Work Environment: Event-driven and fast-paced

Maintenance Manager

• Hourly Salary: $22-$28
• Role: Managing maintenance team, facilities upkeep, ensuring compliance with safety standards
• Experience: Technical and supervisory experience required
• Skills: Leadership, problem solving

Sales Manager

• Hourly Salary: $25-$30
• Responsibilities: Managing hotel sales efforts, client acquisition, partnership development
• Skills Needed: Strong negotiation, communication, and marketing skills
• Advancement: Pathway to executive roles

General Manager

• Hourly Salary: $30-$40
• Responsibilities: Full hotel operations oversight, P&L accountability, staff leadership
• Experience: Extensive hotel management background
• Perks: Performance bonuses, decision-making autonomy

Why Work at MCR Hotels? Employee Benefits & Perks

MCR Hotels offers a comprehensive benefits package designed to support its team members, recognizing their essential role in guest satisfaction and company success.

Competitive Employee Benefits

• Hotel Discounts: Reduced rates for staying at MCR properties
• Weekly Pay: Reliable and timely compensation schedule
• Paid Time Off: Vacation and personal leave options
• Retirement Options: Savings plans with company support
• Referral Bonuses: Incentives for recommending new employees
• Career Advancement: Opportunities to grow within the company
• Health Benefits: Medical, dental, and vision insurance available after 30 days for full-time staff

Education and Career Development

MCR Hotels prioritizes professional growth by fostering a learning environment encouraging team members to develop new skills and advance their hospitality careers.

MCR Hotels Work Environment & Company Culture

MCR Hotels cultivates a positive and dynamic workplace grounded in core values that promote respect, teamwork, and a commitment to service excellence.

Core Values Defining MCR Hotels

• Integrity
• Communication
• Respect
• Teamwork
• Service
• Innovation
• Professional Growth
• Profitability
• Can-Do Attitude
• Fastidiousness

Culture Description

The company’s culture encourages open communication and innovation, creating an environment where employees feel valued and supported in delivering exceptional guest experiences.

How To Apply for a Job at MCR Hotels

Applying for a position at MCR Hotels is straightforward. Follow these steps to join their hospitality team.

Application Process

1. Visit the MCR Hotels Careers page.
2. Browse available job listings.
3. Select a position of interest.
4. Click on the job listing to view details and requirements.
5. Click 'Apply' to submit your application.

MCR Hotels Locations and Job Availability

MCR Hotels operates in numerous cities with a focus on Miami and other key markets across the United States and abroad.

Major Office and Hotel Locations

• New York City, NY
• Miami, FL (implied via company presence in Florida)
• Dallas, TX
• Chicago, IL
• Richmond, VA
• London, UK

MCR Hotels Compared to Competitors

MCR Hotels distinguishes itself through a robust portfolio and a commitment to employee development and community involvement.

Unique Strengths

• Diverse portfolio of 150 hotels in 37 states and 107 cities.
• Managing 29 brands, including Marriott and Hilton properties.
• Ownership of iconic hotels such as the TWA Hotel at JFK Airport.
• Multiple industry awards recognizing excellence and innovation.
• Active engagement in hospitality associations and community partnerships.

Key Differentiators

• Strong emphasis on integrity and innovation.
• Focus on professional growth and career development.
• Positive and supportive work culture encouraging teamwork and service excellence.

Salary and Compensation at MCR Hotels

MCR Hotels offers competitive pay ranges across various positions to attract and retain top hospitality talent.

Entry-Level Hospitality Pay Ranges

• Front Desk Agent: $15-$18/hour
• Housekeeper: $14-$17/hour
• Server: $12-$15/hour plus tips
• Bartender: $12-$15/hour plus tips
• Line Cook: $15-$18/hour
• Maintenance Technician: $16-$20/hour
• Valet Attendant: $12-$14/hour plus tips
• Concierge: $15-$18/hour
• Banquet Server: $12-$15/hour plus tips
• Room Service Attendant: $12-$15/hour plus tips

Management Salary Ranges

• Front Office Manager: $20-$25/hour
• Housekeeping Manager: $20-$25/hour
• Food and Beverage Manager: $22-$28/hour
• Restaurant Manager: $22-$28/hour
• Banquet Manager: $22-$28/hour
• Maintenance Manager: $22-$28/hour
• Sales Manager: $25-$30/hour
• General Manager: $30-$40/hour

Getting Started: Your Career Path at MCR Hotels

MCR Hotels supports new employees with training and mentoring to build skills that lead to career advancement within the company.

Initial Onboarding and Skill Development

• Orientation: Introduction to company culture, values, and operational procedures
• Hands-On Training: Role-specific training with experienced staff guidance
• Performance Feedback: Regular assessments to support growth and development
• Cross-Training: Opportunities to learn multiple roles for career flexibility

Professional Growth and Advancement

• Skill Building: Focus on improving technical and leadership competencies
• Promotion Opportunities: Clear pathways for advancement to supervisory and management positions
• Ongoing Education: Encouragement to pursue hospitality-related certifications and workshops

Contact Information for MCR Hotels Careers

For more information or to get in touch regarding career opportunities, use the following contact details.

Corporate Headquarters

1 World Trade Center, Floor 86
New York, NY 10007, USA
Phone: (972) 355-6751
Email: [email protected]
Website: mcrhotels.com

Additional Contact Emails

• General Inquiries: [email protected]
• Media Requests: [email protected]
• Real Estate Inquiries: [email protected]
• Accounts Payable: [email protected]
• Human Resources Support: [email protected]
• Payroll Questions: [email protected]