Macy's

Macy's is a prominent American department store chain known for its extensive range of products, including fashion, beauty, and home goods. Since its founding in 1858, Macy's has become an iconic retail brand, also famous for major events like the Macy's Thanksgiving Day Parade and 4th of July Fireworks.

Operating primarily in the United States with 450 locations as of 2025, Macy's combines traditional brick-and-mortar stores with a strong e-commerce platform to provide a comprehensive shopping experience. Its presence in Miami, Florida, highlights the brand’s broad domestic footprint.

Company Facts

• Founded: October 28, 1858
• Headquarters: Macy's Herald Square, 151 West 34th Street, New York City, New York, United States
• US Locations: 450 stores across the United States, including Puerto Rico and Guam
• Employees: Approximately 94,000 as of 2023
• Parent Company: Macy's, Inc.
• Annual Revenue: $25.3 billion as of 2023

Business Model and Operations

Macy's operates through a combination of physical department stores and a robust e-commerce platform, serving millions of customers nationwide daily. The company blends market and private brands to offer quality products with an emphasis on customer experience.

Recent strategies involve modernizing store formats, enhancing product assortments, and focusing on higher-income shoppers to drive sales growth and improve profitability.

Product Range and Popular Brands

Macy's offers a diverse selection including women's and men's clothing, beauty products, shoes, home goods, jewelry, and furniture. Their private brands such as I.N.C. International Concepts, Alfani, and Style & Co. are highly regarded by customers nationwide.

This wide-ranging product mix makes Macy's a one-stop destination for shoppers seeking both fashion trends and home essentials under one roof.

Market Position and Competition

As the largest department store company by retail sales in the US, Macy’s holds a significant position in the retail sector. It competes directly with other department stores like Kohl’s and various luxury retailers.

Following turnaround initiatives, Macy’s has seen comparable-store sales rise by 0.8% in 2025, signaling improved operational performance amid a competitive retail landscape.

Domestic Presence and Expansion Plans

While Macy's focuses mainly on the United States and territories, it is actively enhancing its domestic presence through store renovations and strategic closures. This approach aims to optimize the store portfolio for the evolving retail environment.

The company plans to close approximately 150 underperforming stores by 2026 and concentrate investment on around 350 'go-forward' locations to sustain long-term growth.

Contact Information

Corporate Headquarters: Macy's Herald Square, 151 West 34th Street, New York City, New York, United States

Miami Location: Miami, Florida, United States

Website: macys.com
Careers: macysjobs.com