Jitsu

Jitsu is a last-mile delivery service specializing in providing fast, reliable, and affordable delivery solutions for both e-commerce and physical retailers. Founded in 2015, Jitsu has established itself as a leader in logistics by leveraging a proprietary, AI-powered technology platform to achieve a 99% on-time delivery rate.

The company's mission is to help brands meet and exceed customer expectations by offering superior doorstep delivery experiences nationwide. Jitsu's technology aggregates packages into dense delivery routes and matches load sizes with appropriately sized vehicles to optimize efficiency.

It also facilitates seamless communication between drivers and customers, including providing proof of delivery.

Locations

Operating primarily in urban areas across the United States, Jitsu serves major metropolitan regions such as Detroit, MI, USA. The company has expanded into six additional Midwest cities:

• St. Louis, MO
• Indianapolis, IN
• Cincinnati, OH
• Columbus, OH
• Cleveland, OH
• Pittsburgh, PA

Delivery Options and Pricing

Jitsu offers same-day, next-day, and two-day delivery options to ensure packages reach customers promptly. Pricing is comparable to ground shipping rates, making fast and reliable deliveries accessible without added costs.

Service Reliability and Sustainability

In addition to its core delivery services, Jitsu emphasizes end-to-end transparency by providing clients with real-time tracking and reporting to enhance service reliability.

The company also focuses on sustainability through efficient routes and vehicles to minimize CO2 emissions.

Reputation and Growth

Jitsu maintains a strong reputation with a low package loss rate of 0.02%. As it continues to expand, the company remains dedicated to enhancing the delivery experience, ensuring packages arrive on time and in excellent condition.