InteLogix

InteLogix is a dynamic and forward-thinking organization committed to empowering individuals and businesses to realize their full potential. With over 65 years of experience, InteLogix has established itself as a trusted leader in the industry, blending innovative solutions with exceptional service to make a positive impact.

The company's team thrives on collaboration, integrity, and a shared commitment to excellence, aiming to shape a brighter future through collective efforts that drive meaningful change. InteLogix is an equal opportunity employer, welcoming individuals of all backgrounds.

Services Offered

InteLogix offers a comprehensive suite of Business Process Outsourcing (BPO) services designed to enhance customer interactions and optimize business operations. Their primary services include:

Customer Experience (CX) Services

InteLogix provides end-to-end support throughout the customer lifecycle, covering:

• Customer Acquisition: Attracting and engaging new customers through targeted strategies.
• Open Enrollment: Assisting customers during enrollment periods with clear and efficient processes.
• Purchase/Retail eCommerce: Facilitating seamless online shopping experiences.
• Delivery Management & Logistics: Ensuring timely and accurate product deliveries.
• Technical Support: Offering assistance for technical issues and product usage.
• Front & Back-Office Complex Processing: Managing both customer-facing and internal processes to ensure smooth operations.

These services are digitally augmented to ensure effective and efficient delivery, helping clients accelerate their business plans.

Accounts Receivable Management (ARM)

InteLogix specializes in managing outstanding invoices and payments owed by customers. Their proprietary Customer Rehabilitation model focuses on optimizing collections through:

• First-Party Collections: Managing collections directly on behalf of clients.
• Third-Party Collections: Acting as an intermediary to recover debts.

With over 60 years of proven strategies and specialized expertise, InteLogix helps clients improve cash flow and reduce bad debt.

LogixGuard Managed Security Services Provider (MSSP)

InteLogix offers comprehensive cybersecurity solutions to protect digital ecosystems, including:

• Real-Time Monitoring: Continuous surveillance to detect and respond to threats promptly.
• Dark Web Scanning: Identifying and mitigating potential security risks from dark web activities.
• Expert-Led Response: Providing expert guidance and response strategies to address security incidents.

These services are designed to help clients stay ahead of malicious actors and ensure the security of their digital assets.

Locations

InteLogix's global presence spans multiple locations, including:

• United States
• The Philippines
• El Salvador
• A substantial remote workforce
• Their headquarters located in Charlotte, NC, USA

Focus and Commitment

With a focus on human-powered, digitally enabled services, InteLogix is dedicated to delivering optimized customer experiences, enhancing operational efficiency, and driving business growth for its clients.