Hilton Hotels & Resorts

Hilton Hotels & Resorts is a leading global hospitality brand with a rich history dating back to its founding by Conrad Hilton in 1919. As the flagship brand of Hilton Worldwide Holdings Inc., Hilton Hotels & Resorts operates over 600 properties in 139 countries and territories, providing premium accommodations for both business and leisure travelers. Known for its dedication to innovation and exceptional service, the brand also participates in the Hilton Honors loyalty program, enhancing guest experiences worldwide.

With a strong presence in Miami and other major cities like New York, Los Angeles, and Chicago, Hilton Hotels & Resorts offers a variety of dining options at its properties, including multiple restaurants, bars, and cafes. This extensive network creates diverse employment opportunities across hospitality roles for individuals seeking careers in one of the most recognized hotel companies globally.

Hilton Hotels & Resorts Job Opportunities & Positions

Below are some of the entry-level and management positions available at Hilton Hotels & Resorts.

Entry-Level Hospitality Roles

These positions are ideal for individuals starting their hospitality career or seeking flexible roles in a dynamic hotel environment.

Front Desk Agent

• Starting Pay: $15-$18/hour
• Responsibilities: Guest check-in/check-out, handling reservations, providing guest information, and ensuring smooth front desk operations
• Skills Needed: Strong communication, customer service aptitude, multitasking ability, and basic computer proficiency
• Training and Environment: On-the-job training provided; fast-paced, guest-focused environment

Housekeeper

• Starting Pay: $14-$17/hour
• Duties: Cleaning guest rooms and public areas, replenishing supplies, reporting maintenance issues
• Requirements: Attention to detail, physical stamina, ability to work independently
• Work Environment: Team-oriented, physically active role requiring adherence to hygiene standards

Server

• Starting Pay: $12-$15/hour plus tips
• Responsibilities: Taking food and beverage orders, delivering meals, maintaining guest satisfaction in hotel restaurants
• Skills Needed: Positive attitude, excellent interpersonal skills, multitasking under busy conditions
• Training: Customer service training and point-of-sale system orientation

Bartender

• Starting Pay: $13-$16/hour plus tips
• Role: Mixing and serving beverages, engaging with guests, maintaining bar area cleanliness
• Qualifications: Knowledge of drink recipes, strong communication skills, ability to handle fast-paced service
• Work Setting: Lively bar atmosphere with emphasis on guest interaction

Line Cook

• Starting Pay: $15-$18/hour
• Duties: Food preparation, cooking menu items to specification, maintaining kitchen cleanliness and safety
• Experience: Entry-level welcomed; training on Hilton standards and kitchen operations
• Environment: High-volume hotel kitchen with teamwork and time management focus

Bellhop

• Starting Pay: $12-$14/hour plus tips
• Responsibilities: Assisting guests with luggage, guiding guests to rooms, providing information about hotel amenities
• Skills Needed: Friendly demeanor, physical ability, excellent guest service
• Work Environment: Guest-facing with frequent interaction and fast pace

Concierge

• Starting Pay: $16-$19/hour
• Role: Providing guests with local insights, arranging reservations and transportation, enhancing guest experience
• Requirements: In-depth local knowledge, strong communication and problem-solving skills
• Work Setting: Front-of-house in a service-oriented environment

Room Service Attendant

• Starting Pay: $13-$16/hour plus tips
• Duties: Delivering food and beverages to guest rooms, ensuring accuracy and timeliness, maintaining service standards
• Skills Needed: Customer service skills, attention to detail, ability to navigate hotel efficiently
• Environment: Dynamic hotel setting requiring professionalism and communication

Maintenance Technician

• Starting Pay: $17-$20/hour
• Responsibilities: Performing routine maintenance, troubleshooting equipment, ensuring safety and operational efficiency
• Qualifications: Technical skills in electrical, plumbing, HVAC preferred
• Work Setting: Hands-on role with diverse challenges in hotel facilities

Valet Parking Attendant

• Starting Pay: $12-$14/hour plus tips
• Role: Parking and retrieving guest vehicles, assisting guests with luggage, providing a welcoming experience
• Requirements: Valid driver's license, excellent customer service, ability to work evenings and weekends
• Environment: Outdoor/parking area work with guest interaction

Management and Leadership Roles

Hilton Hotels & Resorts offers numerous management positions for experienced professionals seeking to lead teams and operations.

Front Office Manager

• Salary: $50,000-$60,000/year
• Responsibilities: Overseeing front desk operations, managing staff, ensuring guest satisfaction
• Requirements: Prior hospitality experience, leadership skills, strong organizational abilities
• Career Growth: Pathway to senior management roles within Hilton

Housekeeping Manager

• Salary: $45,000-$55,000/year
• Duties: Supervising housekeeping team, managing schedules, upholding cleanliness standards
• Skills Needed: Leadership, attention to detail, operational management
• Advancement: Opportunities in regional or corporate housekeeping management

Food and Beverage Manager

• Compensation: $55,000-$65,000/year
• Role: Managing all food and beverage outlets, coordinating staff, ensuring quality service
• Experience: Prior F&B supervisory experience preferred
• Benefits: Health benefits, career advancement prospects

Executive Chef

• Salary: $60,000-$75,000/year
• Responsibilities: Overseeing kitchen operations, menu development, quality control
• Requirements: Culinary expertise, leadership, creativity
• Environment: High standards in a fast-paced hotel kitchen

General Manager

• Starting Salary: $80,000-$100,000/year
• Duties: Overall hotel management, P&L responsibility, strategic planning
• Qualifications: Extensive hospitality management experience
• Perks: Bonus programs, comprehensive benefits

Why Work at Hilton Hotels & Resorts? Employee Benefits & Perks

Hilton offers a variety of attractive benefits designed to support its team members.

Key Perks for Hilton Employees

• Discounted hotel stays through the Go Hilton Travel Program
• Comprehensive health and wellness benefits
• Flexible scheduling options for work-life balance
• Opportunities for career advancement across the Hilton portfolio
• Access to Hilton's Thrive Sabbatical Program for personal growth

Education and Career Development

Hilton's Lead@Hilton program is a comprehensive leadership development framework that supports employees at every stage of their career. This includes training resources, mentorship opportunities, and pathways for promotion within the company, fostering a culture of continuous growth and professional advancement.

Hilton Hotels & Resorts Work Environment & Company Culture

Hilton fosters an inclusive and supportive workplace culture focused on exceptional hospitality not only for guests but also among team members. The company has earned recognition as a top employer, ranking #1 on Fortune's Best Companies to Work For list in the U.S. in 2023.

What It's Like to Work at Hilton Hotels & Resorts

• Inclusive Culture: Emphasis on diversity, equity, and mutual respect among employees
• Team Collaboration: Encourages teamwork and open communication across departments
• Guest-Centric Approach: Every role contributes to delivering memorable guest experiences

Career Advancement Stories

An inspiring example is Chris Nassetta, Hilton Worldwide's CEO, who began his hospitality journey in entry-level roles, demonstrating Hilton's commitment to career growth from any starting point within the company.

How To Apply for Hilton Hotels & Resorts Jobs

Follow these steps to apply for jobs at Hilton Hotels & Resorts.

Online Application Process

1. Visit the Hilton Careers website at jobs.hilton.com
2. Search for available positions by location or job category
3. Create an account or log in to your existing account
4. Complete the online application form for your desired position
5. Submit your application and await further communication from Hilton's recruitment team

What To Expect in Hilton Interviews

• Professional Appearance: Business casual attire recommended
• Common Questions: Customer service scenarios, teamwork examples, availability
• Interview Format: Structured interviews which may include behavioral questions and assessments
• Timing: Feedback typically provided within a week

Interview Tips for Hilton Applicants

• Demonstrate Hospitality Mindset: Share examples of guest-focused service
• Highlight Adaptability: Show willingness to learn and work flexible shifts
• Emphasize Teamwork: Provide examples of collaborating effectively with others
• Prepare Questions: Ask about company culture and career growth opportunities

Hilton Hotels & Resorts Locations and Job Availability

Hilton maintains properties across key global cities, supporting a wide range of job openings.

Major Hilton Locations

• Miami, Florida: Multiple hotels serving leisure and business travelers
• New York City, New York: Central urban properties with diverse hospitality roles
• Los Angeles, California: Hotels near entertainment hubs and airports
• Chicago, Illinois: Downtown locations offering extensive dining and event services
• London, United Kingdom: Iconic properties catering to international guests

Hiring Trends

• Year-Round Recruiting: Consistent hiring due to diverse property needs
• Seasonal Demand: Increased recruitment during peak travel seasons
• Internships: Opportunities for students and recent graduates in hospitality

Hilton Hotels & Resorts vs. Other Hospitality Leaders

Discover how Hilton Hotels & Resorts stands out among its competition.

Advantages of Working at Hilton Hotels & Resorts

• Global Reach: Over 600 properties worldwide providing diverse experiences
• Employee Development: Strong focus on leadership training and internal mobility
• Innovative Programs: Customer loyalty programs like Hilton Honors enhance brand appeal
• Cultural Recognition: Award-winning workplace culture and inclusivity
• Competitive Benefits: Comprehensive perks that support employees’ well-being

How Hilton Compares to Competitors

• Hilton vs. Marriott: Broader portfolio with focus on innovation and internal career growth
• Hilton vs. Hyatt: Larger global presence and extensive training programs
• Hilton vs. InterContinental Hotels Group: Stronger brand loyalty programs and employee benefits

Salary and Compensation at Hilton Hotels & Resorts

Average salary and pay ranges for popular hospitality positions at Hilton Hotels & Resorts.

Entry-Level Hourly Pay Ranges

• Front Desk Agent: $15-$18/hour
• Housekeeper: $14-$17/hour
• Server: $12-$15/hour plus tips
• Bartender: $13-$16/hour plus tips
• Line Cook: $15-$18/hour
• Bellhop: $12-$14/hour plus tips
• Concierge: $16-$19/hour
• Room Service Attendant: $13-$16/hour plus tips
• Maintenance Technician: $17-$20/hour
• Valet Parking Attendant: $12-$14/hour plus tips

Management Salaries

• Front Office Manager: $50,000-$60,000/year
• Housekeeping Manager: $45,000-$55,000/year
• Food and Beverage Manager: $55,000-$65,000/year
• Executive Chef: $60,000-$75,000/year
• General Manager: $80,000-$100,000/year

Starting Your Career Path at Hilton Hotels & Resorts

An overview of what new employees can expect in their first months with Hilton.

Weeks 1-2: Onboarding and Orientation

• Introduction to Hilton's History and Values: Understanding company culture
• Job-Specific Training: Learning role responsibilities and standards
• Mentorship Assignment: Partnering with experienced staff for guidance
• Performance Feedback: Early feedback and goal-setting sessions

Months 1-6: Skill Building and Integration

• Cross-Department Training: Exposure to multiple hotel functions
• Customer Service Excellence: Developing guest interaction skills
• Team Collaboration: Building relationships with coworkers
• Progress Reviews: Opportunities for recognition and advancement

6+ Months: Career Growth Opportunities

• Certification Programs: Optional specialized training
• Leadership Roles: Eligibility for supervisory positions
• Internal Transfers: Possibility to move within Hilton properties
• Ongoing Learning: Continued participation in Lead@Hilton programs

Contact Information for Hilton Hotels & Resorts Careers

For further inquiries or direct contact, use the details below.

Corporate Headquarters

Hilton Worldwide Holdings Inc.
7930 Jones Branch Drive
McLean, Virginia 22102, USA
Telephone: +1 703-883-1000
Website: hilton.com

Local Hiring in Miami

Hilton operates multiple properties in Miami, Florida offering numerous job opportunities across hospitality functions. Interested applicants can visit the Hilton Careers website to search for openings and connect with local recruiters.