Great Clips, Inc.
Great Clips, Inc.
Industry
About Great Clips, Inc.
Great Clips, Inc. is a leading American hair salon chain that has been providing quality, affordable haircare services since 1982. Established in Minneapolis, Minnesota, the company has grown to become the world's largest salon brand, operating over 4,400 salons across the United States and Canada.
The company operates on a 100% franchised model, with more than 700 franchisees employing nearly 30,000 stylists. This extensive network allows Great Clips to serve approximately 1.7 million customers weekly. They offer a range of services suitable for men, women, and children.
Commitment to Customer Convenience
Great Clips is renowned for its commitment to convenience and customer satisfaction. To minimize wait times, the company introduced an Online Check-In system, enabling customers to reserve a spot in line before arriving at the salon.
Additional features include the ReadyNext™ text alerts that notify customers when their estimated wait time reaches 15 minutes. This allows them to arrive just in time for their service. The Clip Notes® feature tracks individual haircut preferences to ensure a consistent experience across all locations.
Expansion and Locations
In 2020, Great Clips achieved a significant milestone by opening salons in all 50 U.S. states, further solidifying its nationwide presence. Its growth is also evident in Canada, where it operates over 150 salons.
The company's locations include:
- Evansville, IN, USA
- Rochester, MN, USA
- Warren, MI, USA
- Hammond, IN, USA
Community Involvement
Beyond business operations, Great Clips is dedicated to community involvement. Since 1997, it has hosted an annual charity golf tournament to benefit Children's Hospitals and Clinics of Minnesota.
In 2014, the company introduced the Clips of Kindness program, which provides free clipper cuts for patients undergoing cancer treatments.
Industry Leadership
With a focus on innovation, customer convenience, and community engagement, Great Clips continues to lead the hair salon industry, offering accessible and high-quality services to a diverse clientele.