GAT Airline Ground Support
GAT Airline Ground Support
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About GAT Airline Ground Support
GAT Airline Ground Support is a leading provider of comprehensive ground handling services to the aviation industry, with over 40 years of experience.
The company specializes in a wide range of services designed to ensure the safe, efficient, and timely operation of airline and airport activities.
Ground Handling Services
GAT offers extensive ground handling services, including:
- Ramp Handling: This encompasses aircraft marshalling, towing, and pushback operations, ensuring safe and efficient aircraft movements on the ground.
- Passenger Services: GAT provides check-in counter services, gate arrival and departure assistance, and staffing for transfer counters, customer service counters, and airline lounges, enhancing the overall passenger experience.
- Cargo Handling: The company manages cargo operations, including loading and unloading, storage, and transportation, ensuring timely and secure handling of goods.
- Aircraft Cabin Cleaning: GAT ensures that aircraft cabins are cleaned and prepared to meet the highest standards before each flight.
- Ground Support Equipment (GSE) Maintenance: The company maintains and services the equipment used to support aircraft on the ground, ensuring operational readiness and safety.
Passenger Experience
Understanding the importance of customer satisfaction, GAT focuses on delivering exceptional passenger services.
Their team of customer experience experts works to drive positive net promoter scores at every touchpoint, leveraging data, training, and customer feedback to enhance the travel experience.
Cargo Handling
GAT has built a strong reputation as one of the nation's leading cargo facility, cargo handling, and mail handling operators.
Their services include warehouse and line-haul management, cargo carrier handling, shipper experience design, USPS sort and line haul management, and cargo screening.
The company employs advanced monitoring systems, such as Cargo Vision™, to ensure the security and efficiency of cargo operations.
Sky Café
Through its subsidiary, Sky Café, GAT provides innovative airline catering services.
Sky Café employs a model that results in greater adaptability, faster turnaround times, and reduced costs, all without compromising on quality.
By sourcing menus from local kitchens and restaurants, Sky Café offers superior products while keeping expenses low.
Safety Commitment
Safety is a core value at GAT. The company has implemented a comprehensive safety and loss control program aimed at preventing personal injury and property damage.
Their safety program is based on the foundations of a Safety Management System, focusing on proactive risk management, compliance monitoring, and continuous improvement.
Locations
GAT operates in numerous locations across the United States, including major airports in cities such as:
- Atlanta, Georgia
- Seattle, Washington
- Dallas/Fort Worth, Texas
- San Jose, CA
- San Diego, CA
- Jacksonville, FL
- Los Angeles, CA
- Philadelphia, PA
- San Francisco, CA
- El Paso, TX
- Burbank, CA
- Sacramento, CA
- Austin, TX
- Louisville, KY
Their headquarters are located in Peachtree City, Georgia.
Through its dedication to safety, customer service, and operational excellence, GAT Airline Ground Support continues to be a trusted partner for airlines and airports, ensuring smooth and efficient ground operations across its extensive network.