Foodhub

Foodhub is a global online food ordering and delivery service that connects customers with a vast network of local restaurants and takeaways.

Established in 2008 as Touch2Success, the company rebranded to Foodhub in 2017 and has expanded its operations to multiple countries, including the United Kingdom, United States, Australia, New Zealand, and Ireland.

Headquarters

Headquartered in Stoke-on-Trent, England, Foodhub has grown significantly, boasting over 30,000 restaurant partners worldwide and processing more than 63 million orders in 2024.

The company's mission is to provide a user-friendly platform offering diverse cuisines while ensuring fair pricing for both consumers and restaurant partners.

Business Model and Pricing

One standout feature is Foodhub's zero-commission model. Instead of high commissions, the company charges restaurants a flat monthly subscription fee plus a 3% transaction fee.

This allows restaurants to retain a larger portion of earnings, often passing savings to customers with orders averaging 15% cheaper than other platforms.

Technological Solutions

Foodhub offers a comprehensive suite of tools to streamline restaurant operations, such as:

• Point of Sale (POS) Systems - Advanced EPOS systems integrating with online orders for efficient management.
• Kitchen Display Systems (KDS) - Digital displays to assist kitchen staff with workflow and error reduction.
• Delivery Management - Tools optimizing delivery coordination for timely service.
• Third-Party Order Management - Centralized processing integrating various platform orders.

Innovation and New Developments

In 2023, Foodhub introduced the Foodhub Kiosk to expedite in-restaurant ordering and implemented VoIP integration to enhance communication through their EPOS systems.

Global Presence and Locations

As of 2025, Foodhub has offices in several countries, including the United Kingdom, United States, Australia, Egypt, and India.

The company has also established locations in Wilmington, Delaware, and Camden, NJ, USA, expanding its footprint in the American market by partnering with local restaurants.

Summary

Foodhub stands out in the online food delivery sector by focusing on fair pricing, innovative technology, and a strong customer-centric approach.

Its vast network of restaurant partners and dedication to enhancing the dining experience make it a key player in the global food delivery market.