Exchange Careers
Exchange Careers Overview
Industry
About Exchange Careers
Exchange Careers is the official employment portal for the Army & Air Force Exchange Service (AAFES), a Department of Defense organization established in 1895. The Exchange operates as a non-appropriated fund entity, generating its operating budget primarily through sales of goods and services. Approximately 2% of its funding comes from the U.S. government.
Serving over 12 million military members and their families, the Exchange provides a wide array of services. These include retail stores, restaurants, convenience stores, and name-brand franchises. All of these outlets offer tax-free shopping.
With more than 2,500 facilities on military installations worldwide, the Exchange also maintains an extensive e-commerce presence. It offers over 18 million items available for sale online.
Contributions to Military Morale and Welfare
A significant portion of the Exchange's earnings—two-thirds—is allocated to the Army, Air Force, Navy, and Marines through Morale, Welfare, and Recreation programs. These programs include facilities such as bowling alleys, movie theaters, and daycare centers. They play a crucial role in supporting the well-being and morale of military personnel and their families.
Corporate Headquarters and Workforce
The Exchange's corporate headquarters are located in Dallas, Texas, employing over 2,000 associates. The organization recruits a diverse workforce dedicated to supporting and advancing its mission.
Key departments within the company include:
- Merchandise Planning
- Finance and Accounting
- Customer Relationship Management
- Contracting
- Corporate Communications
- Information Technology
- Human Resources
Career Opportunities and Management Roles
For individuals interested in management roles, the Exchange offers opportunities to enhance the customer experience and achieve operational excellence. Managers are encouraged to participate in various development programs aimed at associate growth and advancement.
Leadership and dedication are rewarded through a comprehensive benefits package. Additionally, relocation opportunities exist at Exchange facilities worldwide, providing a dynamic and rewarding career path.
Diversity and Inclusion
The Exchange is an Equal Opportunity Employer, committed to fostering a diverse and inclusive work environment. Whether at the corporate headquarters or one of the numerous Exchange facilities globally, the organization offers a range of career opportunities.
These roles are dedicated to serving those who serve our country.
Locations
- Dallas, Texas – corporate headquarters
- Fort Richardson, AK, USA – military installation facility