Duval Motor Company

Duval Motor Company, established in 1916, is a family-owned automotive dealership group headquartered in Jacksonville, Florida. Over the decades, it has built a strong reputation for providing a comprehensive range of automotive services. These include vehicle sales, financing, and maintenance.

The company operates several dealerships, each offering unique services to cater to a diverse clientele.

Flagship Dealerships

One of the flagship dealerships, Duval Ford, is renowned for its extensive selection of new and pre-owned Ford vehicles. It is located at 1616 Cassat Ave, Jacksonville, FL 32210. Duval Ford provides a transparent and customer-centric buying experience with transparent pricing that ensures customers receive competitive and upfront pricing without hidden fees.

Additional benefits include:

• Two competitive trade-in offers based on market demand, condition, and supply
• 5-day or 300-mile money-back guarantee on vehicles for peace of mind
• Worry-free pre-owned program with a 90-day limited warranty on select vehicles
• Commission-free sales approach focusing on customer satisfaction rather than sales quotas

Another prominent dealership under Duval Motor Company is Duval Honda, located at 1325 Cassat Ave, Jacksonville, FL 32205-7044. It offers a wide range of new, used, and certified pre-owned vehicles including Honda, BMW, Cadillac, Nissan, Toyota, and Mazda.

Duval Honda maintains a non-commissioned sales policy to prioritize finding the right vehicle for each customer without the pressure of sales targets. The dealership is deeply committed to community involvement, hosting events and supporting local organizations and initiatives.

Service Departments

Duval Motor Company provides comprehensive service departments offering preventive maintenance and repair services for all vehicle makes and models. Their factory-trained technicians strive to make every visit comfortable, convenient, and efficient.

Service options and perks include:

• Complimentary pick-up and delivery
• Mobile service and loaner vehicles
• Complimentary transportation
• Complimentary diagnosis, car washes, alignment checks, and tire repairs
• Competitive pricing and interest-free financing to accommodate various customer needs

Additional Operations

In addition to vehicle services, Duval Motor Company operates a finance subsidiary, U.S. Auto Credit, and runs Dana Safety Supply (DSS), which is a major distributor and service provider of law enforcement and public safety fleet vehicle equipment.

DSS operates in 21 locations supplying tactical supplies, duty gear, firearms, ammunition, uniforms, and other public safety products.

Strategic Changes

In September 2024, Duval Motor Company sold its Honda, Acura, and Subaru dealerships to Lithia & Driveway. This strategic decision allows the company to focus on expanding its flagship Ford dealership, Duval Ford, and continue its legacy as one of the oldest family-owned Ford dealerships in the region.

Locations

• Jacksonville, FL, USA

Overall, Duval Motor Company remains a cornerstone in Jacksonville's automotive industry, offering a wide range of vehicles and services while maintaining a strong commitment to customer satisfaction and community involvement.