Dunkin Donuts

Dunkin' Donuts, now known simply as Dunkin', is a globally recognized coffee and baked goods chain that has been serving customers since 1950. With approximately 14,000 locations across 39 countries, Dunkin' is one of the largest coffee and doughnut shop chains worldwide.

The company offers a diverse menu that includes various coffee beverages, doughnuts, bagels, breakfast sandwiches, muffins, and Munchkins (doughnut holes). In 2019, Dunkin' rebranded itself as a "beverage-led company," focusing on its extensive range of coffee and other beverages.

Dunkin' operates through a franchise model, with each restaurant independently owned and operated by a franchisee. This allows for flexibility and local adaptation.

Franchisees are responsible for their day-to-day operations and employment decisions. As a result, wages, benefits, and opportunities can vary between locations.

Company Structure and Franchise Model

• Each location is independently owned and operated.
• Franchisees make their own business decisions.
• Employment wages and benefits differ by franchise.
• Opportunities vary at each franchised restaurant.

Presence in the United States

Dunkin' has a significant presence in the US, with approximately 9,775 locations spread across 45 states and territories.

The highest numbers of Dunkin' Donuts locations are in New York and Chicago, totaling 1,441 and 207 locations, respectively.

International Locations

Outside the US, Dunkin' has expanded to several countries, including the United Kingdom, where it operates 28 locations.

Additionally, Dunkin' has franchise locations in:

• Honolulu, HI, USA
• Dayton, OH, USA

Corporate Growth

In 2020, Dunkin' Brands, the parent company, was acquired by Inspire Brands, a private equity-backed company.

This acquisition has boosted Dunkin's growth and expansion strategies, allowing it to continue evolving to meet consumer preferences.

Dunkin' continues to innovate, offering a variety of products and services to meet the needs of its diverse customer base.