DealerFLEX

DealerFLEX

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About DealerFLEX

DealerFLEX is a leading provider of comprehensive staffing solutions tailored specifically for the automotive retail industry. Their services enhance dealership operations, improve customer satisfaction, and drive profitability.

With a focus on flexibility and efficiency, DealerFLEX offers a range of services that address various aspects of dealership operations.

On-Site Managed Services (MSP)

DealerFLEX's On-Site Managed Services encompass a variety of roles essential to dealership functionality, including:

  • Service Drive Personnel: Staffing for service advisors and greeters to ensure smooth customer interactions.
  • Car Wash Attendants: Providing vehicle cleaning services to maintain high standards of presentation.
  • Lot Attendants/Porters: Managing vehicle organization and movement within the dealership premises.
  • Parts Delivery and Logistics: Coordinating the timely delivery of parts to service departments and customers.
  • Valet Services: Offering vehicle retrieval and parking services to enhance customer convenience.

By outsourcing these roles to DealerFLEX, dealerships can focus on core operations while ensuring that these critical functions are handled by trained professionals.

Off-Site Customer Pick-up & Delivery

DealerFLEX provides off-site pick-up and delivery services, allowing customers to have their vehicles serviced without visiting the dealership.

This service is tailored to each customer's needs, ensuring a seamless and positive experience from start to finish. By offering this convenience, dealerships can increase customer satisfaction and loyalty.

Tech-Driven Service Drive Efficiency

To further enhance dealership operations, DealerFLEX offers a tech-driven approach through their Dealer Dispatch App.

This online portal provides real-time visibility into staffing schedules and execution, streamlining service center operations and improving efficiency.

By integrating technology with staffing solutions, DealerFLEX helps dealerships achieve better results and higher customer retention rates.

Locations

DealerFLEX operates in multiple locations across the United States, including:

  • Atlanta, GA
  • Collingswood, NJ
  • Mount Vernon, NY
  • Orlando, FL
  • Elizabeth, NJ
  • Alpharetta, GA
  • East Orange, NJ
  • East Rutherford, NJ
  • Old Bridge, NJ
  • Upper Darby, PA
  • Langhorne, PA
  • Mount Laurel, NJ
  • Newark, NJ
  • Paterson, NJ
  • Hackensack, NJ
  • Fort Washington, PA
  • Cherry Hill, NJ
  • Miami, FL
  • Perth Amboy, NJ
  • Fort Lauderdale, FL
  • Cincinnati, OH

This extensive network allows DealerFLEX to provide localized staffing solutions tailored to the specific needs of each dealership, ensuring high-quality service and operational excellence.

By partnering with DealerFLEX, automotive dealerships can access a comprehensive suite of staffing solutions that enhance operational efficiency, improve customer satisfaction, and drive business growth.

DealerFLEX Frequently Asked Questions

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