Colwen Hotels

Colwen Hotels is a rapidly expanding hospitality company known for its upscale, artistically inspired hotel designs and commitment to sustainability and local communities. Founded in 1996 and headquartered in Portsmouth, New Hampshire, Colwen Hotels operates more than 35 properties across Massachusetts, New Hampshire, Rhode Island, New York, Georgia, and Florida, including Miami, making it a prominent player in the hotel industry in the region.

Colwen Hotels emphasizes being a premier employer with a company culture that blends start-up agility with established operational excellence. The company offers a range of hotel career opportunities from entry-level positions to management roles, focused on providing meaningful growth paths and a strong support system for employee development.

Colwen Hotels Job Opportunities & Positions

Below is an overview of typical positions available at Colwen Hotels in Miami and other locations.

Entry-Level Hospitality Roles

These positions are ideal for those beginning their hospitality career or seeking flexible roles.

Front Desk Agent

• Starting Pay: $14-$18/hour
• Responsibilities: Greeting guests, managing check-in/out processes, handling reservations, providing local information
• Skills Needed: Strong communication, customer service, multi-tasking, basic computer proficiency
• Training: On-the-job training focused on property management systems and guest relations

Housekeeper

• Starting Pay: $13-$16/hour
• Duties: Cleaning guest rooms and public areas, restocking supplies, reporting maintenance issues
• Work Environment: Physically active role in fast-paced hotel setting
• Experience: No prior experience required, training provided

Concierge

• Starting Pay: $15-$19/hour
• Role: Assisting guests with reservations, directions, event recommendations, and special requests
• Skills: Excellent interpersonal skills, local knowledge, problem-solving, attention to detail
• Training: Professional development in guest services and local partnerships

Maintenance Technician

• Starting Pay: $16-$20/hour
• Responsibilities: Performing routine repairs, preventive maintenance, safety inspections
• Experience: Basic technical knowledge preferred, on-the-job training available
• Environment: Work involves both indoor and outdoor settings supporting hotel operations

Food and Beverage Server

• Starting Pay: $12-$15/hour plus tips
• Duties: Taking food and drink orders, serving guests, ensuring excellent customer service
• Skills Needed: Friendly demeanor, multitasking, ability to work in team environment
• Training: Hospitality and service standards delivered during onboarding

Management and Leadership Roles

Colwen Hotels provides significant leadership opportunities for those with hospitality experience seeking to advance.

Operations Manager

• Salary: $50,000-$65,000/year
• Responsibilities: Overseeing hotel operations, managing staff, ensuring guest satisfaction, coordinating with department heads
• Requirements: Prior management experience in hospitality preferred
• Career Advancement: Opportunity to move into regional leadership roles

General Manager

• Salary Range: $60,000-$90,000/year
• Duties: Full P&L responsibility, strategic planning, team leadership, business growth
• Skills Required: Strong leadership, financial acumen, operational expertise
• Perks: Bonus potential, comprehensive benefits package

Director of Sales

• Pay Range: $55,000-$75,000/year
• Role: Leading sales strategies, client relationship management, revenue growth initiatives
• Experience: Proven track record in sales and marketing within the hospitality sector
• Benefits: Performance bonuses, travel opportunities

Executive Chef

• Starting Salary: $50,000-$70,000/year
• Responsibilities: Overseeing kitchen operations, menu creation, managing culinary team, ensuring food quality standards
• Skills Needed: Culinary expertise, leadership, inventory management
• Environment: Fast-paced kitchen with focus on excellence and creativity

Front Office Manager

• Salary: $45,000-$60,000/year
• Duties: Supervising front desk team, managing guest services, resolving issues
• Requirements: Customer service experience with leadership capabilities
• Training: Leadership development and customer relations programs

Why Work at Colwen Hotels? Employee Benefits & Perks

Employees at Colwen Hotels receive a variety of benefits that contribute to their well-being and career success.

Key Employee Benefits

• Medical, Dental, and Vision Insurance: Comprehensive health coverage options
• Company-Funded Health Reimbursement Account: Additional financial support for health expenses
• 401(k) Retirement Plan: Employer matching contributions after one year of service
• Paid Time Off Programs: Vacation and personal leave benefits
• Global Hotel Brand Employee Rates: Travel discounts across the company’s hotel network

Education and Career Development

Colwen Hotels emphasizes ongoing professional growth through structured training initiatives.

Leadership Development Program

• Program Focus: On-the-job training combined with one-on-one mentorship
• Goal: Cultivating future leaders within the hospitality industry
• Support: Career coaching and skill enhancement opportunities
• Outcomes: Preparedness for advanced roles and leadership responsibilities

Colwen Hotels Work Environment & Company Culture

The company nurtures a culture that is both dynamic and inclusive, encouraging innovation and collaboration.

Workplace Atmosphere

• Start-Up Spirit: Agile, innovative, and fast-moving within a stable corporate framework
• Team Diversity: Inclusive workforce embracing varied backgrounds and perspectives
• Empowerment: Encourages employees to bring forward-thinking ideas to enhance guest experiences

Career Advancement Stories

Colwen Hotels values growth, as demonstrated by success stories of dedicated employees.

• Chavonne Johniken: Joined in 2017 as Operations Manager and rose to Regional Director of Operations for the Chelsea/Revere Market by 2022
• Maria Elena Beras-Vogt: Started as Director of Sales in 2004 and advanced to Senior Executive Director of Sales by 2013, managing multiple markets

How To Apply for Colwen Hotels Jobs

Follow these simple steps to apply and join the Colwen Hotels team.

Application Process

1. Visit the Colwen Hotels careers page at colwenhotels.com
2. Browse available corporate and hotel job postings
3. Select a position of interest and review the detailed job description
4. Click “Apply Now” to submit your application online promptly

Interview Tips

• Be Prepared: Understand the role and company values
• Show Enthusiasm: Express genuine interest in hospitality and guest service
• Highlight Skills: Emphasize teamwork, communication, and problem-solving abilities
• Dress Professionally: Present a neat and polished appearance

Colwen Hotels Locations and Job Availability

Colwen Hotels operates in several key markets across the Eastern United States, including Florida and Miami.

Key Locations

• Portsmouth, NH (Headquarters)
• Boston, MA
• Revere, MA
• Chelsea, MA
• Nashua, NH
• Orangeburg, NY
• Portland, ME

Presence in Florida and Miami

Colwen currently manages hotel properties in Florida, including Miami, offering career opportunities in this vibrant hospitality market.

Colwen Hotels Compared to Competitors

Colwen Hotels sets itself apart through distinctive upscale designs and strong community involvement.

Competitive Advantages

• Unique, artistically inspired hotel properties blending luxury and local character
• Commitment to sustainability practices throughout operations
• Flexible, innovative company culture encouraging employee creativity
• Emphasis on career development and internal growth opportunities

Differentiation from Traditional Hotel Chains

Unlike many large hotel corporations with rigid structures, Colwen Hotels maintains agility and responsiveness to market needs, fostering a start-up work environment within a stable business platform.

Salary and Compensation at Colwen Hotels

Colwen Hotels offers competitive salaries tailored to the hospitality industry's standards with variations depending on location and role.

Entry-Level Salary Ranges

• Front Desk Agent: $14-$18/hour
• Housekeeper: $13-$16/hour
• Concierge: $15-$19/hour
• Maintenance Technician: $16-$20/hour
• Food and Beverage Server: $12-$15/hour plus tips

Management Salary Ranges

• Operations Manager: $50,000-$65,000/year
• General Manager: $60,000-$90,000/year
• Director of Sales: $55,000-$75,000/year
• Executive Chef: $50,000-$70,000/year
• Front Office Manager: $45,000-$60,000/year

Getting Started: Your Career Path with Colwen Hotels

Here is a glimpse of what your career trajectory could look like at Colwen Hotels.

Initial Hiring and Training

• Orientation: Introduction to company values, sustainability efforts, and guest service standards
• Role-Specific Training: Hands-on practice with mentorship and supportive learning environment
• Performance Feedback: Regular assessments to ensure growth and fit
• Team Integration: Building relationships within diverse, collaborative teams

Professional Development and Advancement

• Continued Education: Leadership Development Program participation encouraged
• Cross-Training: Exposure to different departments to expand skills
• Promotion Opportunities: Demonstrated performance leads to higher roles such as Regional Director or Senior Manager
• Recognition: Success stories like Chavonne Johniken’s exemplify internal mobility

Contact Information for Colwen Hotels Careers

If you want to get in touch with Colwen Hotels, here are the details.

Corporate Headquarters

230 Commerce Way Suite 200
Portsmouth, NH 03801
Phone: +1 603 897 6100
Website: colwenhotels.com

Local Hiring Contacts

Use the company website's careers section to explore available roles at Colwen Hotels properties near Miami and other locations.

Applications are primarily accepted online, and hiring managers may reach out promptly for interviews following submission.