City of Charlotte

The City of Charlotte, located in North Carolina, serves as the largest city in the state and functions as the county seat of Mecklenburg County. As a municipal government entity, it is responsible for providing a wide array of services to its residents, businesses, and visitors. The city aims to enhance the quality of life and foster a vibrant community.

City Services and Departments

Charlotte's municipal government encompasses various departments, each dedicated to specific aspects of city management and public service.

• Housing & Neighborhood Services: This department collaborates with residents to develop vibrant neighborhoods and improve overall quality of life. Key areas include community engagement, code enforcement, and housing services.
• General Services: Responsible for a broad set of services, General Services manages city cemeteries, procurement, construction, fleet management, facilities operations, landscape management, real estate services, project controls, and tree management.
• CharMeck 311: Serving as the customer contact center, CharMeck 311 provides information and services for customers in the City of Charlotte and Mecklenburg County. It operates Monday through Friday from 7 a.m. to 7 p.m.

Community Engagement and Technology

The city emphasizes community engagement and has introduced technological solutions to streamline interactions.

• CLT+ App: Launched to provide residents with faster access to city services, the CLT+ app allows users to place requests directly to city staff, pay water bills, schedule bulk waste pickups, report issues like broken traffic lights, request sidewalk construction, and even report lost pets.

Transportation and Infrastructure

Charlotte is committed to enhancing its transportation infrastructure.

• Gold Line Streetcar Extension: The city is advancing the third phase of the Gold Line streetcar extension, aiming to improve reliability and attract more riders. The extension could expand the route to 10 miles with over 30 stops, enhancing the transit system and potentially stimulating new development.

Recent Developments

Charlotte continues to evolve with new initiatives and developments.

• New Greenways: Approximately five miles of new greenways have opened in the Charlotte area, with additional miles under construction. These greenways offer residents alternative travel routes and connect more people to nature.

Location

The City of Charlotte is based in Charlotte, NC, USA, serving as the central hub for its operations and community services.

Overall, the City of Charlotte is dedicated to providing comprehensive services and fostering a connected, sustainable, and thriving community through its various departments, technological innovations, and infrastructure projects.