Chick-fil-A, Inc.

Chick-fil-A, Inc. is a prominent American fast-food restaurant chain renowned for its signature chicken sandwiches and exceptional customer service.

Established in 1946 by S. Truett Cathy as the Dwarf Grill in Hapeville, Georgia, the company has grown to operate over 3,000 locations across 48 states, Washington, D.C., Puerto Rico, and Canada.

Menu Highlights

The cornerstone of Chick-fil-A's menu is the Original Chicken Sandwich, featuring a boneless chicken breast seasoned to perfection, served on a toasted buttered bun with pickles.

Over the years, the menu has expanded to include a variety of items such as salads, wraps, and breakfast options, all crafted with high-quality ingredients. The company is also known for its signature sauces, including the classic Chick-fil-A Sauce, a fan favorite.

Innovative Restaurant Designs

In recent years, Chick-fil-A has introduced innovative restaurant designs aimed at enhancing customer experience.

In August 2024, the company unveiled its first "elevated drive-thru" location in McDonough, Georgia. This two-story restaurant features four drive-thru lanes and an upstairs kitchen that is twice the size of a standard Chick-fil-A kitchen, improving service efficiency.

Financial Performance

Chick-fil-A's commitment to quality and customer service has contributed to its impressive financial results.

In 2024, it reported systemwide sales of $22 billion, ranking it among the top three U.S. restaurant chains by sales alongside McDonald's and Starbucks.

The company operates 3,109 locations, compared to McDonald's 13,559 U.S. locations, and its average unit volume was $7.5 million per location, the highest among major U.S. fast-food chains.

Company Culture and Values

The company's success is attributed to a strong corporate culture and core values.

Founded on principles of integrity, excellence, continuous improvement, and caring, Chick-fil-A emphasizes treating every person with honor, dignity, and respect.

It is privately held and remains owned by the Cathy family, maintaining a focus on quality and customer satisfaction.

Locations

• Atlanta, GA, USA – Headquarters location and key operational hub.

Chick-fil-A continues to establish itself as a leader in the fast-food industry by combining high-quality chicken sandwiches with a diverse menu and strong commitment to customer service.

Its dedication to innovation and core values drives its ongoing growth and success.