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Chick-fil-A

Chick-fil-A Overview

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About Chick-fil-A

Chick-fil-A, Inc. is a renowned American fast food restaurant chain specializing in chicken sandwiches and dishes. Founded in 1946 by S. Truett Cathy in Hapeville, Georgia, the company has grown into one of the most successful quick-service restaurant brands in the United States and beyond.

With its headquarters in Atlanta, Georgia, Chick-fil-A operates over 3,350 locations including international presence in Canada, the United Kingdom, and Singapore. Known for its customer service excellence and a focused menu, Chick-fil-A generates annual revenues surpassing $21 billion as of 2023, establishing it as a leader in the fast food industry.

When Was Chick-fil-A Established?

Founded: May 23, 1946 (as The Dwarf Grill)
Founder: S. Truett Cathy
Headquarters: 5200 Buffington Road, Atlanta, Georgia, 30349, United States
Industry: Fast Food Restaurants
Global Locations: 3,354 restaurants worldwide
Employees: 35,574 as of August 2021
Annual Revenue: $21.6 billion (2023)

Chick-fil-A's Mission Statement

“To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.”

What Is Chick-fil-A Known For?

Chick-fil-A stands out in the competitive fast food landscape due to several unique attributes that contribute to its strong brand loyalty and market success.

Focus on a Small Menu Centered Around Chicken Sandwiches

The brand's focus on a streamlined menu revolving around high-quality chicken sandwiches allows it to maintain product consistency and excellence. Signature items include the Original Chicken Sandwich, Spicy Chicken Sandwich, and Grilled Chicken Sandwich, which have amassed a dedicated following.

Emphasis on Customer Service

Chick-fil-A is widely recognized for its exceptional customer service, underpinned by company training and culture that prioritizes guest experience. This dedication results in repeated customer visits and positive brand reputation.

Selective Business Operations

Distinctively, Chick-fil-A closes its restaurants on Sundays as well as major holidays such as Thanksgiving and Christmas. This policy reflects the company's foundational values and differentiates it from competitors.

How Many Locations Does Chick-fil-A Operate?

Chick-fil-A currently operates 3,354 locations predominantly throughout the United States, including Puerto Rico, with additional international restaurants located in Canada, the United Kingdom, and Singapore.

The company continues to pursue international expansion plans, targeting new market entries in the UK and Singapore by late 2025.

Where Are Chick-fil-A Locations?

Within the United States, Chick-fil-A maintains a widespread presence across many states including key markets like Florida, which includes the Miami area, alongside others such as Georgia and Texas. Its international units further expand the brand’s reach and global footprint.

Who Owns Chick-fil-A?

Chick-fil-A remains a privately held company owned by the Cathy family. Key leadership includes Chairman Dan Cathy and CEO Andrew T. Cathy, maintaining the company’s family-driven ethos and strategic direction.

Is Chick-fil-A Currently Hiring?

You can check out the open positions that Chick-fil-A has right here on OysterLink.

Chick-fil-A Frequently Asked Questions

Chick-fil-A hasn't posted any FAQs yet.