Chewy

Chewy, Inc. is a leading online retailer specializing in pet food and related products. It offers a vast selection of items for pet owners across the United States. Established in 2011 by Ryan Cohen and Michael Day, the company has rapidly transformed the pet supply industry.

Chewy is known for its commitment to customer service, convenience of online shopping, and fast delivery options. Its product portfolio includes a wide range of items for dogs, cats, fish, birds, small pets, horses, and reptiles.

Product Offerings

These products encompass:

• Food and treats, such as dry and wet food, freeze-dried food, and prescription food
• Supplies like bowls, feeders, flea and tick products, health and wellness items, toys, grooming equipment, leashes, collars, and beds
• Litter and accessories for cats

Services

Chewy provides various services that enhance the pet ownership experience. This includes the Autoship subscription program, which allows customers to schedule regular deliveries of their pet's necessities to ensure they never run out of essential items.

The company also offers Chewy Pharmacy for prescription medications and CarePlus, a suite of pet-first insurance and wellness plans.

Customer Service and Operations

The commitment to customer service is evident through Chewy’s 24/7 assistance, advice, and encouragement every day of the year. The company operates multiple fulfillment centers across the United States.

Locations

• Aventura, FL
• Gilbert, AZ
• Pasadena, TX
• Aurora, CO
• Seattle, WA
• Centennial, CO
• Reno, NV
• Indianapolis, IN
• Dayton, OH
• Minneapolis, MN
• Hollywood, FL

Company Size and Headquarters

Headquartered in Plantation, Florida, Chewy employs over 18,000 individuals. The company is recognized for its deep care and personalization, consistently going above and beyond for its customers and their pets.