Ascend Federal Credit Union
Ascend Federal Credit Union
Industry
About Ascend Federal Credit Union
Ascend Federal Credit Union, headquartered in Tullahoma, Tennessee, is the largest credit union in Middle Tennessee. It serves over 240,000 members with assets exceeding $4.4 billion.
Established in 1951 to serve employees of Arnold Air Force Base, Ascend has grown to operate 28 branches across 12 counties, including multiple locations in Murfreesboro, Nashville, and Brentwood.
Services
As a member-owned financial institution, Ascend offers a comprehensive suite of financial services designed to meet the diverse needs of its members.
These services include savings and checking accounts, consumer loans, mortgages, credit cards, investment options, and insurance products. It is regulated and insured through the National Credit Union Administration (NCUA), ensuring a secure environment for members' financial activities.
Technological Innovation
Ascend has implemented Interactive Teller Machines (ITMs) at several branch locations to enhance convenience and accessibility. These ITMs extend service hours to 7 a.m. to 7 p.m. Monday through Saturday.
Members can perform a wide range of transactions with assistance from a live representative via video, providing a personalized banking experience beyond traditional operating hours.
Community Involvement
Community involvement is a cornerstone of Ascend's mission. The credit union actively partners with local organizations, non-profits, and educational institutions.
It supports initiatives in education and financial literacy, veteran care, mental and physical health, hunger relief, and environmental conservation. These partnerships reflect Ascend's dedication to making a positive impact in the communities it serves.
Financial Education
For members seeking financial education, Ascend provides a free online Financial Education Center. This resource offers a wealth of information on various financial topics.
It empowers individuals to make informed decisions and achieve their financial goals.
Locations
- Murfreesboro, TN, USA (multiple branches)
- Brentwood, TN, USA
- Tullahoma, Tennessee (headquarters)
Summary
Ascend Federal Credit Union combines a rich history with a forward-thinking approach. The credit union delivers a wide array of financial services.
Its commitment to innovation, community engagement, and member education underscores its role as a trusted financial partner in Middle Tennessee.