Andy Frain Services

Andy Frain Services, established in 1924, is a leading provider of integrated security and event services, offering comprehensive solutions to a diverse clientele across the United States. With a rich history spanning over nine decades, the company has built a reputation for professionalism, reliability, and exceptional customer service.

Comprehensive Security Solutions

Andy Frain Services delivers a wide array of security services tailored to meet the unique needs of various industries:

• Commercial Security: Providing security officers for facilities such as government buildings, businesses, industrial sites, cultural institutions, educational establishments, hotels, residential areas, and public venues. Services include access control, vehicle patrols, and CCTV monitoring.
• Transportation Security: Offering security services and cargo screening for airlines, cargo terminals, rail yards, commuter terminals, and the cruise industry, specializing in government-regulated security programs.
• Retail Security: Deploying security officers to shopping centers to enhance safety and security for families, tenants, and customers, with customized implementation and training plans.
• Sports & Entertainment Security: Supplying security officers, customer service personnel, parking attendants, ushers, ticket takers, and concierge staff for public assembly venues, including professional and collegiate sporting events.
• Special Event Services: Providing security and event staff for various events such as trade shows, concerts, and sports events, with services including ticket taking, parking, and VIP services.
• Technology Solutions: Through its Prism eSolutions division, offering audit, incident management, document management, compliance, reporting, and training applications for various sectors, enhancing operational efficiency and compliance.

Commitment to Excellence

The company's mission, "Customer Service is Every Employee’s Job," underscores its dedication to exceeding customer expectations. This commitment is reflected in their comprehensive training programs, which ensure that all personnel are equipped to deliver high-quality service.

Andy Frain Services' client-centric approach has led to successful collaborations with public and private organizations, enhancing efficiency and attendee satisfaction while maintaining secure environments.

Nationwide Presence

Headquartered in Aurora, Illinois, Andy Frain Services operates across multiple locations in the United States, including:

• Cincinnati, OH
• Dallas, TX
• Denton, TX
• Fort Worth, TX
• Garland, TX
• Oakland, CA
• San Francisco, CA
• Elgin, IL
• Naperville, IL
• Oak Park, IL
• Lewisville, TX
• Carrollton, TX
• Plano, TX

This extensive network enables the company to provide localized services while maintaining the high standards of security and customer service that clients expect.

Core Values and Community Engagement

Andy Frain Services places a strong emphasis on treating individuals with courtesy, dignity, and respect, fostering a motivated and dedicated workforce.

The company also takes pride in being a good corporate citizen, recruiting employees from the communities it serves and making charitable contributions to various organizations.

In summary, Andy Frain Services stands as a trusted partner in security and event management, offering tailored solutions that prioritize safety, professionalism, and customer satisfaction across a wide range of industries and locations.