Receptionist Salary in Springfield, MA
Receptionists in Springfield, MA, in 2025, earn approximately $18.35 per hour, which translates to about $734.00 per week, $3,180.67 per month, and $38,168.00 per year.
The job market for Receptionists in Springfield is growing positively at a rate of about 15% per year, indicating increasing demand for administrative and front-desk support roles in the area.
How Much Does a Receptionist Make in Springfield, MA?
The salary of a Receptionist in Springfield can vary depending on experience level and the specific employer. Below is a breakdown of earnings across different experience stages.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $15.92 | $636.80 | $2,758.13 | $33,097.60 |
| Mid-level (average) | $18.35 | $734.00 | $3,180.67 | $38,168.00 |
| Top earners (90th percentile) | $21.14 | $845.60 | $3,664.27 | $43,971.20 |
Do Receptionists in Springfield Earn Tips?
Receptionists generally do not earn tips, as their work focuses on administrative and customer service duties without direct monetary gratuities. Their total income is typically derived from their regular salary or hourly wages alone.
Receptionist Salary in Springfield vs. National Average
On a national scale, Receptionists earn an average of around $17.23 per hour and approximately $35,838.40 annually.
Receptionists in Springfield earn slightly more, with an average hourly rate of $18.35 and an annual income near $38,168.00, which is above the national average. This reflects local economic conditions and demand for skilled Receptionists.
Highest-Paying Areas Near Springfield for Receptionists
Nearby several localities offer competitive wages for Receptionists:
- Downtown Springfield: $19.50 per hour
- Forest Park: $18.70 per hour
Receptionists working in Downtown Springfield tend to earn higher pay compared to other nearby areas due to the concentration of businesses and healthcare settings.
What Influences a Receptionist’s Salary in Springfield?
Several key factors impact how much a Receptionist in Springfield can earn:
- Experience and Skills: More experienced Receptionists and those with advanced organization and communication skills generally command higher wages.
- Type of Establishment: Working for hospitals, colleges, or large corporations usually offers better compensation compared to small businesses or retail settings.
- Education and Certifications: Additional training or certifications related to administrative support can improve salary prospects.
- Shift and Responsibilities: Receptionists covering night shifts or managing additional tasks like scheduling and data entry may earn more.
How To Become a Receptionist in Springfield
To pursue a career as a Receptionist in Springfield, consider the following steps:
- Education: Programs such as the Office Administration Program at Springfield Technical Community College provide key skills in office management, computer applications, and customer service essential for Receptionists.
- Further Training: The Business Administration Program at Holyoke Community College offers valuable training in business communication and administrative procedures.
- Certifications: Earning credentials like the Certified Administrative Professional (CAP) or the Microsoft Office Specialist (MOS) certification can validate your expertise and boost employability.
- Develop Soft Skills: Strong interpersonal and organizational abilities are critical for handling front desk operations effectively.
Top Employers Hiring Receptionists in Springfield
Major employers in Springfield recruiting for Receptionist positions include:
- Baystate Health
- Mercy Medical Center
- Springfield College
Establishments That Receptionists in Springfield Work At
Receptionists in Springfield commonly find job opportunities in a variety of settings including:
- Healthcare Facilities: Hospitals and medical centers offer stable positions and often higher wages due to the critical nature of the work.
- Educational Institutions: Colleges and universities employ Receptionists to manage front desk operations and communications.
- Corporate Offices: Businesses may require Receptionists for administrative support, offering varied pay scales depending on company size.
- Retail and Service Industries: Receptionists here may earn comparatively less but gain valuable customer service experience.
The type of establishment significantly influences salary, with healthcare and education sectors generally providing higher pay and more comprehensive benefits.
Related Hospitality Jobs in Springfield for Receptionists
If you’re exploring careers related to the Receptionist role, you might consider positions that also emphasize customer interaction and administrative duties.
These careers include Backwaiter, Cashier, and Hostess, which share elements of customer service and operational roles within hospitality and other industries.
Labor Laws and Taxes for Receptionists in Springfield
Receptionists should be informed about regional labor laws and tax regulations to protect their rights and understand their responsibilities.
- Details about Massachusetts state labor laws, including minimum wage and overtime, can be found on the Official website of the Commonwealth of Massachusetts.
- For federal labor laws and employment standards, the U.S. Department of Labor's official website provides comprehensive resources.