How to Become a Flight Attendant in the U.S.
Becoming a flight attendant in the United States requires careful preparation and a clear plan. This comprehensive guide breaks down the process into concrete, actionable steps – from checking you meet the basic requirements to acing the interview, completing training, and excelling in your new career.
Follow each step in order to maximize your chances of success, whether you’re a complete beginner or you have hospitality/travel experience looking to transition into aviation.
Step 1 to Becoming a Flight Attendant: Meet Basic Requirements and Qualifications
Before anything else, make sure you satisfy the minimum requirements set by U.S. airlines and the Federal Aviation Administration (FAA). These include:
- Age and Education: You must be at least 18 years old (some major airlines set a higher minimum of 20–21 years for new hires). A high school diploma or GED is the minimum education requirement. While not mandatory, a college degree in fields like hospitality, communication, tourism or public relations can strengthen your application.
- Legal Eligibility: You must be legally authorized to work in the U.S. and have a valid passport for international travel. You should be able to travel freely to all countries your airline serves (no visa restrictions for key destinations). Expect thorough background checks (including FBI fingerprinting) and FAA/DOT drug screenings during hiring – drug tests will screen for substances like marijuana (even if legal in your state), cocaine, opiates, PCP, and amphetamines. A clean criminal record and the ability to pass these checks are essential.
- Physical Requirements: Flight attendants need the physical ability to ensure passenger safety. You must have height and reach capability to manage overhead bins and emergency equipment – for example, one airline requires between 4’11” and 6’0” height (without shoes) with the ability to reach into overhead compartments. Many airlines simply require that you can reach a certain height (around 82–85 inches, often on tip-toes) to access emergency equipment. You’ll also need adequate strength to lift carry-on bags and open emergency exits (around 35-50 lbs of force). Good overall health is required, including vision correctable to at least 20/40 and hearing sufficient to assist passengers. Some airlines also require demonstrating basic swimming skills (for water emergency scenarios) during training.
- Language and Communication: You must be fluent in English (the international aviation language) for all airlines. Being bilingual or multilingual is a big plus – airlines highly value candidates who speak an additional language, especially if they operate international routes.
- Professional Appearance and Demeanor: Airlines have strict grooming and appearance standards. You’ll need to comply with uniform guidelines and may have to cover visible tattoos or remove certain piercings while in uniform (airline policies on tattoos/piercings vary, but most limit visible tattoos and unusual hair colors). During interviews and on the job, you’re expected to present a polished, professional image that represents the airline well.
- Work Hours and Relocation: Be prepared to work irregular hours – including nights, weekends, and holidays – and to handle long shifts (sometimes 12+ hours). New flight attendants are usually placed on reserve (on-call) schedules, so you may need to live near your assigned base or be willing to relocate on short notice. Flexibility with location and schedule is a must for new hires.
Take an honest inventory of yourself against these requirements. If you fall short in any area, address it before proceeding (for example, improve your fitness for lifting tasks or save up for a reliable vehicle if you’ll need to commute to an airport base).
Meeting the basic criteria is non-negotiable – airlines will not consider applicants who don’t tick these boxes.
Step 2 to Becoming a Flight Attendant: Develop Relevant Skills and Experience
Airlines prefer candidates who have proven customer service and teamwork skills, so it’s crucial to build experience in roles that hone those abilities.
In fact, many airlines require 1–2 years of customer-facing work experience before they’ll consider you for a flight attendant position.
Here’s how you can prepare:
- Work in Customer Service or Hospitality: If you’re just starting out, seek jobs that involve serving or helping people. Experience in hospitality (hotels, restaurants), retail, travel/tourism, or even healthcare can be very valuable. Airlines look for evidence that you can handle long hours on your feet, solve problems on the fly, and deliver excellent service with a positive attitude. Even entry-level roles like restaurant server, hotel front desk agent, or retail associate teach skills in communication, patience, and conflict resolution that directly translate to the flight attendant role.
- Emphasize Safety and Responsibility: Flight attendants are safety professionals. Experience that shows you can follow strict procedures or handle emergencies is a bonus. For example, jobs that required adherence to safety protocols (lifeguard, security, lifeguard, or military service) demonstrate responsibility. Consider obtaining a first aid/CPR certification if you don’t already have one – this not only looks good on a resume but also prepares you for the emergency medical training in flight attendant school.
- Improve Your Soft Skills: Focus on traits like communication, interpersonal skills, adaptability, and attention to detail. Practice staying calm and polite when dealing with difficult customers – airlines will assess this in interviews. You can build these skills in any job or even through volunteer work. For instance, volunteering at events can show teamwork and adaptability, and participating in team sports or group projects can demonstrate leadership and cooperation.
- Leverage Existing Hospitality/Travel Experience: If you already have experience in hospitality or tourism, highlight it and continue to excel in those roles while you pursue a flight attendant position. Your familiarity with serving diverse customers, handling travel logistics, or speaking another language will give you a competitive edge. Make sure you can articulate specific examples of times you provided excellent customer service or solved a problem for a guest – those stories will be gold in your interviews.
- Optional – Flight Attendant Schools or Workshops: Some people choose to attend independent flight attendant academies or workshops to learn airline terminology, flight safety basics, and interview techniques. This is optional – you are not required to have gone to flight attendant school to be hired (airlines will train you from scratch). However, if you feel you need a confidence boost or some background knowledge, a reputable workshop could help you practice skills like emergency evacuations or airline interviews. Just research any program carefully; airline-run training only happens after you’re hired, so external courses should be purely for your own development, not seen as a substitute for the official training.
Bottom line: anything you can do to show you’re great with people, dependable under pressure, and dedicated to safety will strengthen your candidacy.
Build a track record that proves you have what it takes to keep passengers safe and happy – that’s the core of a flight attendant’s job.
Step 3 to Becoming a Flight Attendant: Research Airlines and Target Your Applications
Not all airlines are the same – each may have slightly different requirements, hiring practices, and timelines. To use your time effectively, research the airlines you’re interested in and plan accordingly:
- Compare Hiring Requirements: Look up the careers page for each major U.S. airline (American, Delta, United, Southwest, etc.) as well as regional carriers (like Mesa, SkyWest, Endeavor, etc.). Most have a list of flight attendant qualifications. Note differences: for example, Delta Air Lines and United Airlines require you to be 21 or older to apply, whereas some regional airlines hire at 18. Some airlines may require a certain height or reach, or proficiency in a second language for specific “language of destination” positions. Ensure you meet the specific criteria for each airline on your list.
- Understand the Lifestyle and Bases: Research what it’s like to work at those airlines. Where are their crew bases (hubs) located? Are you willing to live in or commute to those cities if hired? New flight attendants are typically assigned a base according to the airline’s needs, not personal preference. You might not get your first choice, so be flexible about relocating or commuting. Knowing an airline’s base locations and routes can also help you decide if it’s a good fit (e.g. if you speak Spanish, an airline with many Latin America flights might value that skill).
- Check Hiring Cycles and Job Openings: Some airlines post flight attendant openings continuously, while others have specific hiring windows or classes a few times a year. Monitor airline career websites frequently and set up email alerts if possible. Top airlines often get flooded with applications and may only accept resumes for a day or two before closing the posting. Being prepared to apply quickly (with your materials ready – see next step) is crucial. It’s not uncommon for tens of thousands of people to apply for just a few hundred spots, so timing and preparation matter.
- Consider Starting with a Regional Airline: If your goal is to eventually work at a major airline, remember that competition is intense. Many flight attendants start with a smaller regional airline (who may have lower age requirements and hire more frequently) to gain experience, and then later apply to larger carriers. This isn’t mandatory, but it can be a strategic path. Regionals often have slightly easier entry requirements and can serve as a stepping stone – you’ll still need to pass their training and probation, but you’ll gain valuable experience and an FAA certification that’s transferable to other airlines.
- Apply Broadly but Thoughtfully: Increase your chances by applying to multiple airlines, not just your “dream airline”. Each application should be tailored, and you should be ready to interview if called. However, be realistic: if you wouldn’t accept a job at an airline (due to location or other factors), focus your energy on ones you genuinely want. It’s fine to have a top choice, but don’t pin all your hopes on a single airline given the competitive nature of the field. Casting a wider net can land you a flying job sooner, and you can always switch airlines after gaining experience.
By doing your homework on each airline – their requirements, corporate culture, and hiring process – you can target your applications to align with what they’re looking for.
This research will also pay off later during interviews, when you’ll be expected to show knowledge of the airline and ask intelligent questions.
It demonstrates enthusiasm and initiative, qualities every airline values in new hires.
Step 4 to Becoming a Flight Attendant: Prepare a Top-Notch Resume and Application Package
Your resume and application are your first impression on recruiters, so they must immediately show that you have the skills and attitude of a great flight attendant.
Start crafting these materials early so you’re ready to submit as soon as a job posting appears. Here’s how to make your application stand out:
- Tailor Your Resume to Highlight Relevant Skills: Emphasize customer service experience, communication skills, and reliability front and center on your resume. Use specific bullet points to showcase times you provided excellent service or handled challenging customers calmly. If you have experience working long hours or on your feet all day (common in hospitality/retail jobs), mention that to demonstrate stamina. Include any supervisory roles or team-based projects to show leadership and teamwork. Safety-related experience (such as handling cash responsibly, following safety protocols, or emergency response training) should also be noted since safety is the #1 duty of flight attendants.
- Include Key Qualifications Clearly: Make sure your resume states that you meet all the basic requirements. For example, list your education level (e.g. “High School Diploma – 2019”), language skills (e.g. “Fluent in English and Spanish”), and any certifications (e.g. “CPR/First Aid Certified, 2023”). If you’ve traveled extensively or lived abroad, you can note “Extensive international travel experience” or similar – this isn’t a formal requirement, but it subtly shows you’re comfortable with travel and diversity.
- Craft a Brief, Effective Cover Letter (if allowed): Many airline applications will include optional fields for a cover letter or ask open-ended questions. Use these to convey your enthusiasm for the role and the airline. In a short cover letter, you might express your passion for customer service, your long-time interest in travel, and how your background has prepared you to excel as a flight attendant. Keep it concise and specific. For example: “Serving customers in a fast-paced café for two years taught me to stay positive and efficient under pressure – skills I’m eager to bring to the in-flight team at Airline X.” Show that you understand the job’s demands and are excited to meet them.
- Mind the Details: Airlines value attention to detail, so demonstrate it in your application. Double-check for spelling or grammar errors. Ensure your contact information is up to date (you don’t want to miss an interview invite because of a wrong email/phone number). Follow the airline’s instructions exactly – if they ask for your work history in a specific format or have an online form, fill out everything completely and truthfully. During background checks later, any discrepancies will be red flags, so be honest about dates of employment, etc..
- Have Your Documents Ready: Gather any documents you might need to upload or bring to interviews, such as your passport, driver’s license, diplomas, reference contacts, etc. Many airlines will only ask for these later in the process, but occasionally you might need to provide proof of work authorization or other info early. Having digital copies prepared can save time when you’re filling out applications under a deadline.
Remember that timing is crucial – some airlines receive thousands of applications within hours of a posting.
By having a polished resume and template cover letter ready to customize, you can apply on day one of the opening.
A strong, targeted resume will increase your odds of getting to the next step: the interview.
Step 5 to Becoming a Flight Attendant: Submit Applications Strategically
With your resume in hand and a list of target airlines, start submitting applications for flight attendant positions. Here’s how to navigate the application process effectively:
- Apply Through Official Channels: The vast majority of airlines require you to apply through their official careers website or portal. Create a profile on each airline’s site and fill out the application form carefully. You’ll typically need to input your personal information, work history, and answer some eligibility questions (e.g. are you at least 18/21, do you have the right to work in the U.S., etc.). Some airlines also include situational questions or assessments in the online application – take these seriously and respond professionally, as they might be scored.
- Track Your Applications: Keep a simple log of where and when you applied, so you can follow up or be prepared if you get an email response. Airlines can take several weeks (or even months) to respond due to high volume of applicants. Don’t be discouraged by silence – many airlines have multiple stages and might not contact you unless you advance to the next stage. It’s okay to apply to other airlines in the meantime.
- Be Ready for Assessment Invitations: These days, it’s common for airlines to first send an automated assessment or video interview invitation if your application passes an initial screening. Monitor your email (and sometimes your spam folder) regularly after applying. When you get an invite, treat it with the same importance as an in-person interview (more on interview prep in the next step). Respond before the deadline given – airlines often eliminate candidates who don’t complete assessments on time.
- Apply to Multiple Airlines: As mentioned, it’s wise to apply broadly. One strategy is to apply to a mix of a major carriers and regional or charter airlines. This increases your chances of getting hired sooner. For instance, you might apply to your top choice major airline but also to two regionals and one charter airline. If you get more than one offer, that’s a great “problem” to have – you can choose. Just be mindful not to double-book yourself: if you’ve accepted an offer and started training at one airline, withdrawing from another application is courteous once you’ve committed elsewhere.
- Stay Professional and Patient: Any communication you have – whether it’s emailing a recruiter with a question or leaving a voicemail – should be professional and polite. First impressions count at every touchpoint. Also, prepare for a possible wait. It’s not unusual for the application-to-hire process to take a few months. Airlines plan training classes in advance, so they often accumulate a pool of candidates and then schedule them for specific training dates. Use any waiting time to continue improving your skills or practicing interview answers.
By applying carefully and proactively, you set the stage for the next phase of becoming a flight attendant: the interview process.
Every application you submit is a potential doorway to your new career – treat it with care and attention to maximize your chances of walking through it.
Step 6 to Becoming a Flight Attendant: Ace the Interview Process
The interview phase for flight attendants can be multi-layered and rigorous. Airlines use interviews to assess your personality, customer service mindset, and how you’d handle the unique challenges of the job.
Preparation is key – this is where all your research and practice pay off.
Follow these tips to excel in each stage of the interview process:
Virtual/Video Interview
Almost all airlines start with a video interview, which might be a one-way recorded interview or a live video call with a recruiter. Treat this just like an in-person interview.
Set up a quiet, clean area with good lighting and a neutral background.
Dress in professional, conservative attire (as if you were meeting face-to-face) – for example, a blazer or business dress in a neutral color, with neat hair and minimal jewelry, similar to an airline’s uniform style.
Test your camera and microphone beforehand. When answering, look at the camera (to simulate eye contact), speak clearly, and smile. Common video questions might include “Why do you want to be a flight attendant?” or scenario questions (“Describe a time you provided great customer service”).
Practice concise, confident answers for these ahead of time so you’re not caught off guard.
Phone Interview
Some airlines do a phone screening instead of or in addition to video. If so, find a quiet spot at the scheduled time. Stand up or sit up straight (it helps you sound more energetic). Keep your resume in front of you and smile as you talk – it actually affects your tone to sound more friendly. Since they can’t see you, really focus on enthusiasm in your voice and clarity in your answers.
In-Person Interview/Assessment Day
If you advance past the initial screening, you’ll be invited to an in-person interview.
Many airlines host a “hiring day” or assessment day where multiple candidates come in simultaneously. This often includes: a presentation about the airline, group exercises, and one-on-one or panel interviews.
Arrive early (10-15 minutes is ideal), dressed in formal business attire. It’s often recommended (though not required) that you dress in a style similar to a flight attendant uniform: think a well-fitted suit or dress, closed-toe shoes, natural makeup, and hair neatly groomed.
This shows you understand the airline’s image.
Group Exercises
Airlines often observe how you interact with others. You might be asked to participate in a group discussion or solve a hypothetical problem as a team with other candidates.
During these, be friendly, inclusive, and a good listener. Engage with your peers – greet them, remember names, and show that you can collaborate.
The recruiters are watching for genuine kindness and teamwork, as the flight attendant role is very team-oriented.
Take initiative in the task if appropriate, but avoid dominating the conversation. For example, you could encourage a quiet teammate to share their idea or help the group stay on track – this demonstrates leadership and teamwork.
One-on-One/Panel Interview
This is where you’ll get more traditional interview questions.
Prepare for behavioral questions, especially around customer service and safety scenarios.
Expect questions like: “Describe a time you dealt with a difficult customer,” “How would you handle an in-flight medical emergency?” or “How do you handle working with diverse groups of people?”
Use the STAR method (Situation, Task, Action, Result) to structure stories from your past experience that showcase qualities like patience, conflict resolution, and quick thinking.
Also, be ready for questions like “Why do you want to work for Our Airline?” – use your research to give a specific answer (mention their culture, destinations, or growth opportunities that attract you).
Answer honestly and don’t be afraid to show some personality – they want to see genuine passion and that you understand the realities of the job.
Importantly, always maintain a polite, positive attitude, even if describing a challenging situation (focus on what you learned or how you resolved it).
Demonstrations and Physical Checks
Some airlines will have you do a reach test (to ensure you can reach the overhead compartment) on the interview day, or ask you to demonstrate a brief safety announcement or read an in-flight PA script to check your clarity.
You might also be measured to confirm height or asked to lift a weight overhead.
Treat each of these professionally: follow instructions, and don’t show frustration at any point.
If you’ve met the requirements and prepared physically, these should be straightforward.
Showcase the Right Qualities
Throughout all stages, project the qualities of an ideal flight attendant. Be confident but courteous – greet everyone with a smile, make eye contact, and give a firm (but not crushing) handshake in in-person meetings.
Show adaptability – if an unexpected question comes up, take a breath and walk through your thought process calmly. Exhibit customer service orientation – some airlines have role-plays where an interviewer might act as an unruly passenger to see how you respond.
Stay calm, polite, and firm about following safety rules in such scenarios. And importantly, be enthusiastic – let them see that you truly want this job for the right reasons (love of helping people, passion for travel, etc.), not just because it seems glamorous.
Airlines want to hire people who will be positive team members even on tough days.
Social Media and Professionalism
By the interview stage, assume the airline has looked you up online.
Clean up your social media or make it private, removing any unprofessional content.
During the interview event, remain professional even during informal moments – for instance, if current flight attendants or other staff are around while you wait, anyone’s casual feedback could be considered.
Before the interview, practice, practice, practice. Do mock interviews with a friend or in the mirror. Prepare answers to common questions and have a few specific stories ready to illustrate your skills.
This preparation will make you more confident – and confidence (tempered with friendliness and humility) makes a strong impression. By acing the interviews, you’ll move one step closer to your wings.
Step 7 to Becoming a Flight Attendant: Complete Airline Training (Initial Flight Attendant Training)
Congratulations – if you’ve made it through the interview and gotten a conditional job offer, you’re on to one of the most intense and exciting parts of the journey: flight attendant training.
All new U.S. flight attendants must successfully complete their airline’s official training program to earn FAA certification. Here’s what to expect and how to succeed:
After completing intensive training, new flight attendants participate in a graduation ceremony where they receive their wings (insignia pin) and FAA Certificate of Demonstrated Proficiency, officially qualifying them to work as cabin crew.
- Training Duration and Intensity: Initial training programs typically last 3 to 8 weeks depending on the airline. Expect a full-time, Monday-Friday classroom schedule (often 8+ hours per day of instruction, with study sessions in the evenings). Some airlines provide training at their headquarters or training centers, and they may require you to live in provided housing for the duration. Training is usually unpaid or paid at a training pay rate, so plan your finances accordingly for this period.
- Curriculum and Exams: The training curriculum is rigorous and focused on safety and regulations. You’ll learn about FAA rules, aircraft specific procedures, emergency medical procedures, evacuation drills, fire-fighting, security protocols, passenger handling, and more. There is also service training (how to serve meals, how to handle first-class vs coach service, etc.), but safety is the primary concern. Be prepared for frequent tests – both written exams and practical drills. Most airlines have a required passing score for written tests (often around 90% minimum). Failing to meet the score or not mastering a drill (like evacuating a mock cabin in a set time) can result in being removed from the program, so take each exam seriously. Study every night, use flashcards, and help your classmates – teaching others is a great way to reinforce your knowledge.
- Physical and Practical Training: You will practice on real or simulated aircraft equipment. This includes operating different types of aircraft doors, deploying emergency slides, using firefighting equipment, and performing CPR. You’ll likely have to jump into a pool with a life vest to simulate a ditching (water landing) scenario, demonstrating swim skills and raft boarding. You’ll also rehearse the full safety demonstration, emergency announcements, and conflict scenarios. Participation is mandatory and you’ll repeat actions until you meet the performance standard. It’s normal to feel nervous, but remember everyone in your class is learning – support each other and stay focused on the end goal.
- Professional Behavior: Training is essentially an extended interview. Arrive on time every day (being late can be grounds for dismissal), dress as required (most airlines have a dress code for training, like business casual), and treat instructors and classmates with respect. Show that you’re absorbing the airline’s values – use the polite language expected of cabin crew, practice the safety-first mindset, and demonstrate teamwork. Airlines want to see that you’re not only passing tests but also that you’ll be a reliable, cooperative employee.
- Practice Flights (IOE): Towards the end of training, many airlines will have trainees go on Initial Operating Experience (IOE) flights, which are supervised flights with instructors or experienced flight attendants observing. This is the “on-the-job” portion where you get to practice what you’ve learned on actual passenger flights. Take IOEs seriously: arrive early, double-check your equipment, and be ready to perform all duties under watch. Passengers might not know you’re a trainee, so you’re expected to act with the same professionalism as a qualified attendant. After each flight, you’ll be debriefed on what went well or any mistakes to correct.
- Graduation and Wings: When you successfully complete all training requirements, you’ll participate in a graduation ceremony. Here you’ll receive your flight attendant “wings” pin (the badge that signifies you are now a flight attendant) and more importantly, the airline will assist you in obtaining your FAA Certificate of Demonstrated Proficiency. This FAA certificate is what legally authorizes you to serve as a flight attendant on a U.S. commercial aircraft. It’s a significant achievement – you’ve proven you have the knowledge and skills to keep passengers safe. Celebrate, but remember that your learning doesn’t stop here.
Tip: During training, life can be stressful – you’re likely away from home, drinking from a firehose of information, and eager to succeed. Take care of yourself: get as much sleep as you can, eat healthy when possible, and lean on your classmates for support. Everyone is in it together, and many people say they made lifelong friends in flight attendant training. Keep your eyes on the prize (that shiny set of wings) and give it your all. By the end of this step, you’ll officially be a certified flight attendant ready to start flying!
Step 8 to Becoming a Flight Attendant: Obtain FAA Certification and Necessary Credentials
After completing training, the final formal step is securing your FAA certification and any other remaining credentials, which is often handled in conjunction with training graduation. In practice, your airline will coordinate much of this, but you should understand what it means:
- FAA Certificate of Demonstrated Proficiency: As mentioned, this is the certificate every flight attendant must hold. It’s essentially a sign-off by the FAA that you’ve completed the required training and passed the exams. Typically, the airline’s training department submits the paperwork and you receive the certificate (often a card or email confirmation) around the time you graduate training. You don’t need to apply to the FAA individually; it’s done through your employer once you meet all criteria. Keep this certificate in a safe place – you may need to show proof if you change airlines.
- Aircraft Qualifications: The FAA certificate is tied to the specific aircraft type(s) you trained on. For example, if your airline operates Boeing 737s and Airbus A320s and you trained on both, you’ll be certified on both. If later in your career you transition to a new aircraft model, you’ll need to undergo “differences training” for that plane and get that added to your qualifications. Airlines take care of this process internally, but be aware that you’re only allowed to work on aircraft you are certified on. This usually isn’t an issue unless you move to a new airline with different planes, in which case you’ll train again on those in a shorter course.
- Wing Badge and ID: The airline will issue you an employee ID badge (required for airport security access) and your wing pin that you wear on your uniform. The ID will often indicate if you’re a “Flight Crew” which helps with things like going through crew security lines. Always guard your ID – it’s how you get into secure areas of the airport.
- Passport and Visa Documents: Ensure your passport is up-to-date (generally with at least 6 months validity at all times). Your airline may assist you in obtaining any necessary crew visas if they fly to countries that require special visas for crew (for example, some nations have specific crew visa processes). As a new hire, just make sure you’ve provided any needed information for these.
- Recurrent Training Schedule: The certification step isn’t one-and-done. To maintain your FAA certification, you must complete annual recurrent training to stay sharp on emergency procedures. The airline will enroll you in these, typically once every 12 months you’ll return to a training center for a few days. It’s good to mentally note when your first recurrent will be due (usually one year from your initial qualification). Missing a recurrent training or failing the recurrent exam could invalidate your certification, so always prioritize these sessions throughout your career.
At this point, you have all legal approvals to start flying as cabin crew. The hardest part – getting hired and through training – is behind you. Now it’s about launching your career and successfully navigating the first months on the job.
What to Expect in Your First Year of Being a Flight Attendant (Probation & Beyond)
With your wings in hand, you’re now an official flight attendant. The first 6-12 months on the job are typically considered a probationary period for new flight attendants, which is essentially an extension of the evaluation process.
Understanding what to expect during this time will help you transition smoothly:
Probation Period
Most U.S. airlines have a probation period of around 6 months for flight attendants, though some (especially a few non-union or major carriers) extend it up to 12 months. During probation, your performance and behavior are monitored closely.
In practical terms, this means you must be extremely diligent – always be on time for sign-ins, follow all standard operating procedures, and avoid any policy violations. Absences or significant tardiness in probation can lead to immediate termination more easily than for senior employees.
Essentially, you haven’t earned “just cause” protection yet, so don’t give the company any reason to doubt your reliability.
The good news is, if you were capable of getting through training, you already have what it takes to succeed – just keep up that level of professionalism.
Reserve Duty
As a brand-new flight attendant, expect to be on reserve (on-call) status as soon as you start flying line trips. On reserve, you typically don’t have a set schedule; instead, you must be available to the airline to cover crew shortages or unforeseen staffing needs.
Each month, you’ll get a reserve schedule that designates which days you might be called to work. Reserve duty can be challenging – you might get called at 4 a.m. to be at the airport in 2 hours for a flight, or sit “on standby” at the airport for several hours waiting to see if you’re needed.
Typically, reserve flight attendants are guaranteed a minimum number of days off (often ~10 days off per month), but you’ll work or be on call the rest of the days, up to legal limits.
Use your days off to rest and take care of personal chores, since reserve life is unpredictable.
Living Situation
Because of reserve, many new FAs relocate or temporarily move to their assigned base city if they don’t already live there.
If moving permanently isn’t feasible, some will get a “crash pad” – basically a shared apartment/house near the airport where multiple reserve flight attendants split rent for a place to sleep when needed.
This can be a cost-effective interim solution. Over time, once you can hold a schedule line or gain seniority, you might be able to commute from another city, but commuting on reserve is very tough (you’d need to fly standby to base to sit reserve, which is risky and exhausting).
So, be prepared for the possibility of moving on short notice. The airline usually gives you your base assignment at graduation or soon after, so you’ll know where to go.
Mentorship and Feedback
Many airlines assign a mentor or supervisor to new hires. They might fly a trip with you or debrief you periodically.
Absorb all the feedback you get – this is meant to help you grow. Don’t hesitate to ask questions from more experienced crew.
Showing eagerness to learn will reflect well on you. Keep your training materials handy for reference; it’s normal to look up how to do something in your manual if you’re unsure.
Building Seniority
Seniority is everything in this career. Each month after probation, you’ll slowly move up the seniority list as people above you leave or as the company hires more below you. Seniority will eventually allow you to hold a line (a set schedule), bid for better trips (destinations or layovers you prefer), and even qualify for promotions (like Purser/Lead Flight Attendant or other positions).
It takes time, but every few months you might notice improvements – maybe you get weekends off occasionally or fewer red-eye flights as you climb the ranks.
Hang in there during the tough reserve days; it does get better with time as you earn more control over your schedule.
Full Benefits and Union Membership
Typically after probation, you’ll enjoy full employee benefits. Most airlines provide travel benefits (free or discounted flights) from day one, but some perks might improve after 6 months, like eligibility for buddy passes or standby travel for family.
If your airline’s flight attendants are unionized, you usually become a full union member after a certain number of months of service (often 4-6 months) – at that point you can vote in union matters and have access to union support for issues (except discipline during probation).
Being part of a union means you have collective representation for pay and work conditions, which is valuable in the long run.
Professional Development
Even as a newbie, start cultivating good habits that will serve your whole career. Stay organized with duty schedules and any required reporting (like expense reports for layovers). Keep copies of important documents (FAA cert, passport, any company memos).
Also, continue working on skills – for example, if you notice a colleague speaks a language that helps with passengers and you have spare time, consider language learning apps to add another language to your toolkit.
Little things, like keeping up with airline announcements or attending optional workshops, can make you a standout employee. In time, you could pursue roles like training new hires, recruiting, or joining special assignments (many airlines have initiatives like volunteer events or mentoring programs for FAs).
During your probation and first year, the goal is to transform from a trainee to a dependable, confident flight attendant. You will make mistakes (all new FAs do!), but learn from each one.
Always prioritize safety and customer service as your guiding principles, and you’ll earn the trust of your crewmates and managers. Before you know it, you’ll pass that probation milestone – often marked by a confirmation or a simple “you’re off probation” notice.
That is a huge accomplishment because it means the airline fully accepts you as part of the team. From there, the sky is literally the limit: you’ll continue to grow, see new places, and touch countless lives with your hospitality and professionalism.
Final Thoughts
Becoming a flight attendant is a challenging but incredibly rewarding journey. It requires preparation, perseverance, and a passion for working with people.
By following these steps – meeting the requirements, gaining experience, applying strategically, shining in interviews, and excelling in training – you’ll position yourself to join the ranks of those who work above the clouds. Always keep learning and adapting, as the travel industry is dynamic.
With dedication and the information from this guide, you have a clear roadmap from zero experience to a flying career. Good luck, and enjoy the journey to your wings!