Successful Computer Technicians possess technical prowess, strong problem-solving capabilities and a commitment to staying up to date on the latest technological developments.
Write your next job ad with our free Computer Technician Job Description Template available for download below.
Computer Technician Job Overview
We at [Company Name] are seeking a Computer Technician to join our [Team Name].
Your role involves diagnosing, troubleshooting and repairing devices within specified time frames. You will also be responsible for maintaining an efficient and secure computing environment for on-site, remote and hybrid users.
Our Computer Technicians report daily to our [Position Title].
Schedule: Full-time, office-based
Computer Technician Duties & Responsibilities
- Install and configure hardware components such as processors, memory modules and hard drives on desktops and laptops
- Diagnose and troubleshoot software issues, performing system updates and patches as needed
- Set up and maintain local area networks (LANs), ensuring connectivity and resolving connectivity issues
- Provide technical support to end-users, addressing hardware and software concerns through efficient problem-solving
- Conduct regular system maintenance, including disk cleanup, defragmentation and antivirus scans
- Conduct regular training sessions for end-users to promote efficient and secure computer usage
- Perform hardware repairs and replacements, including the installation of graphics cards, power supplies and network interface cards
- Coordinate with vendors to procure hardware and software, ensuring compatibility and cost-effectiveness
- Backup and restore data, ensuring the integrity and availability of critical information
- Collaborate with other IT professionals to implement and optimize network security measures
- Maintain an inventory of computer equipment, tracking usage and identifying areas for upgrade or replacement
- Assist in the planning and execution of technology-related projects, such as system migrations and network expansions
- Participate in on-call rotations to provide timely technical support outside regular business hours when required
- Stay informed about industry trends and advancements, continuously updating skills to address emerging technologies and challenges
Computer Technician Experience Requirements & Skills
- Minimum of [Number] years of hands-on experience in computer hardware and software troubleshooting and maintenance
- Experience with the installation, configuration and maintenance of various operating systems, including Windows and MacOS
- Proficiency in hardware installation and strong troubleshooting skills
- Excellent customer service and communication skills, with a focus on effectively conveying technical information even to non-technical users
- Familiarity with backup and data recovery procedures, ensuring data integrity and availability
- Solid understanding of cybersecurity principles and the implementation of security measures
Computer Technician Education & Qualifications
- High school degree or equivalent; bachelor’s degree holders in Computer Science, Information Systems or a related program preferred
- Additional certifications or courses in computer repair or a related field are a plus
Computer Technician Job Description Template — Free Download
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