Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
401k retirement plan with vested employer match
Employee and spouse or legal partner receive free laser hair removal services
Commission opportunities
Career advancement opportunities
Job Description
Milan Laser Hair Removal stands as one of the nation's premier providers of laser hair removal services. With a commitment to excellence, Milan Laser Hair Removal distinguishes itself by utilizing only top-of-the-line lasers and ensuring that every treatment is carried out by licensed medical professionals. This unwavering dedication to quality and safety has helped the company build a solid reputation for effective and reliable hair removal solutions. The brand's exclusive Unlimited Package guarantees clients results for life, setting Milan Laser Hair Removal apart as a leader in continuous customer satisfaction and service value.
Operating across more than 400 locations in over 38 states, Milan Laser Hair Removal is rapidly expanding its footprint with plans to become a major national brand. As the company moves forward with its growth and success, employment opportunities within the organization become even more exciting. Currently, Milan Laser Hair Removal is seeking a part-time Sales Receptionist to join their dynamic team in New Haven (Milford), Connecticut. This role offers $20.00 an hour plus potential monthly bonuses, with a part-time schedule of 19 to 21 hours per week across rotating days, including Tuesday, Wednesday, Thursday in the first week, and Wednesday, Thursday, Saturday in the second week.
The position of Sales Receptionist is integral to the seamless operation of the clinic and the enhancement of client experiences. The Sales Receptionist works closely with clients, medical staff, and the broader clinic team to promote a culture of collaboration and excellence. Primary responsibilities include engaging clients to foster satisfaction and build lasting relationships that encourage loyalty and continued patronage of Milan's services. The receptionist oversees all administrative and front desk operations, such as answering incoming phone calls, scheduling appointments, confirming bookings, and managing client records efficiently and professionally.
Additionally, this role supports clinical operations by assisting medical staff with treatment room maintenance and ensuring a clean, well-prepared environment for clients. The Sales Receptionist is also proactive in driving sales growth by promoting upsell opportunities and collecting valuable client feedback through reviews. By consistently meeting or exceeding monthly sales goals, the receptionist plays a pivotal role in supporting both the financial and operational success of the clinic. This position requires individuals to exhibit exceptional communication skills, a passion for the aesthetics industry, and the ability to work both independently and collaboratively within a team environment.
Operating across more than 400 locations in over 38 states, Milan Laser Hair Removal is rapidly expanding its footprint with plans to become a major national brand. As the company moves forward with its growth and success, employment opportunities within the organization become even more exciting. Currently, Milan Laser Hair Removal is seeking a part-time Sales Receptionist to join their dynamic team in New Haven (Milford), Connecticut. This role offers $20.00 an hour plus potential monthly bonuses, with a part-time schedule of 19 to 21 hours per week across rotating days, including Tuesday, Wednesday, Thursday in the first week, and Wednesday, Thursday, Saturday in the second week.
The position of Sales Receptionist is integral to the seamless operation of the clinic and the enhancement of client experiences. The Sales Receptionist works closely with clients, medical staff, and the broader clinic team to promote a culture of collaboration and excellence. Primary responsibilities include engaging clients to foster satisfaction and build lasting relationships that encourage loyalty and continued patronage of Milan's services. The receptionist oversees all administrative and front desk operations, such as answering incoming phone calls, scheduling appointments, confirming bookings, and managing client records efficiently and professionally.
Additionally, this role supports clinical operations by assisting medical staff with treatment room maintenance and ensuring a clean, well-prepared environment for clients. The Sales Receptionist is also proactive in driving sales growth by promoting upsell opportunities and collecting valuable client feedback through reviews. By consistently meeting or exceeding monthly sales goals, the receptionist plays a pivotal role in supporting both the financial and operational success of the clinic. This position requires individuals to exhibit exceptional communication skills, a passion for the aesthetics industry, and the ability to work both independently and collaboratively within a team environment.
Job Requirements
- high school diploma or equivalent
- administrative and/or sales experience preferred
- exceptional communication skills, both written and verbal
- ability to demonstrate initiative and work independently
- works well in a team environment
- ability to maintain highly confidential information
- ability to use a computer and sales software
- ability to display a passion for the aesthetics industry
- willingness to work weekends and evenings as needed by the business
Job Qualifications
- high school diploma or equivalent
- exceptional communication skills, both written and verbal
- ability to demonstrate initiative and work independently
- works well in a team environment
- ability to maintain highly confidential information
- ability to use a computer and sales software
- ability to display a passion for the aesthetics industry
Job Duties
- actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
- cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- initiate conversations with clients about upsell opportunities and gather their feedback through reviews
- efficiently complete clinic operational tasks with minimal direction
- answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
- assist with cleaning the treatment rooms and help clients to their rooms
- perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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