Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $90,000.00
Benefits
competitive salary
opportunities for professional growth
Dynamic and innovative work environment
Employee discounts at hotel properties
flexible scheduling options
Health Insurance
Retirement plan options
Job Description
Crestline Hotels & Resorts has proudly re-launched a landmark property in Downtown Los Angeles, formerly known as The Standard Hotel, now reborn as The NEW! Delphi Hotel. This iconic destination has been completely revitalized with a fresh, independent concept that includes a stunning new lobby and re-imagined food and beverage concepts, designed to offer an elevated and unique hospitality experience. The original legendary rooftop pool, restaurant, and bar, a signature vibe in the Los Angeles scene, are set to make an impressive return later this summer with full renovations and a completely new atmosphere. The Delphi Hotel aims to be... Show More
Job Requirements
- Bachelor's degree
- Minimum 5 years previous restaurant experience
- Hotel restaurant experience strongly preferred
- Experience with restaurant systems such as MICROS
- Familiarity with Microsoft Office
- Flexibility to work a changing schedule for hotel private events
- Availability for special events during evenings, weekends, and daytime hours
- Strong leadership and communication skills
- Ability to manage high-profile and VIP guests
- Experience supervising staff and managing payroll, scheduling, and employee relations
- High-energy, guest-welcoming presence
Job Qualifications
- Bachelor's degree
- Minimum 5 years previous restaurant experience
- Hotel restaurant experience strongly preferred
- Experience with restaurant systems such as MICROS
- Familiarity with Microsoft Office
Job Duties
- Work with members of the food and beverage team in menu planning and development
- Drive restaurant revenues through marketing, promotion and up selling efforts
- Effectively manage restaurant budget
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor food portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- Schedule staff hours and assign duties
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Keep records required by government agencies regarding sanitation and food subsidies when appropriate
- Establish standards for personnel performance and customer service
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Perform service tasks such as clearing tables and serving food and drinks when necessary
- Maintain food and equipment inventories and keep inventory records
- Help to organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lounge facilities
- Order and purchase equipment and supplies
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Assess staffing needs and recruit staff using methods such as newspaper advertisements or attendance at job fairs
- Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Greet guests, escort them to their seats, and present them with menus and wine lists
- Take dining reservations
- Compile and balance cash receipts at the end of the day or shift
- Train workers in service, sanitation, and safety procedures
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel
Job Location
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