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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
sick leave
401k plan
Tuition coverage
Employee stock purchase plan
Job Description
Starbucks Coffee Company is a renowned global coffeehouse chain known for its exceptional commitment to quality coffee and community connection. Founded with the mission to be a different kind of company, Starbucks has grown into an iconic brand that celebrates not only coffee but also the culture and experiences surrounding it. Starbucks Reserve® is a premium brand within the Starbucks portfolio, offering an elevated coffee and food experience through its distinctive flagship locations, Reserve Stores, and Reserve Kitchens across the United States. These unique spaces emphasize craft, innovation, and community, setting Starbucks Reserve® apart as a destination for coffee enthusiasts... Show More
Job Requirements
- High school diploma or equivalent
- Experience in service, culinary, restaurant, or entertainment industry
- Ability to stand for long periods and perform physical tasks such as bending, twisting, and lifting up to 35 pounds
- Proficiency in English language
- Flexibility to work various shifts including early mornings, evenings, weekends, and holidays
- Health code certification as required
- Ability to memorize complex menus and beverage builds
- Must be able to work as part of a team and adapt to a fast-paced environment
Job Qualifications
- Experience in the service, culinary, restaurant or entertainment industry
- Ability to bend, twist, squat, reach, crawl, push or pull, climb stairs, and stand without limitation and for long periods of time
- Reading, writing, and oral proficiency in the English language
- Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays
- Ability to carry 35lb on a consistent basis
- Ability to memorize complex menus, ingredients, beverage and food builds
- Health code certification per jurisdictional requirements
- 1-2 years of specialty retail sales experience beneficial
- Facilitation and presentation skills beneficial
- Ability to carry and balance a tray beneficial
- Baking or culinary certification or degree beneficial
- Pizza making experience, additional baking experience beneficial
- Basic culinary knife skills beneficial
- Ability to understand and carry out oral and written instructions and request clarification when needed
- High attention to detail with the ability to multitask and prioritize effectively
- Ability to work as part of a large and matrixed team
- Additional languages beneficial
- Ability to learn quickly
- Strong interpersonal skills
- Ability to build relationships quickly
- Ability to work in multiple positions within different store departments, performing many different tasks within the departments during each shift
Job Duties
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks
- Provide a unique coffee and food-forward experience for every customer, including keeping up with production demand throughout the day
- Serve as a coffee and food expert, providing exceptional knowledge of food and beverage products and the ingredients used in those products
- Demonstrate impeccable composure and the ability to thrive in ambiguous situations
- Maintain a calm demeanor during periods of high volume or unusual events
- Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follow health, safety, and sanitation guidelines and standards
- Anticipate customer and store needs by constantly evaluating the environment and observing customer cues
- Deliver exceptional customer service to all customers
- Support the store events model and its execution
- Take responsibility for the full-service model in applicable locations
- Maintain knowledge of a wide variety of rotating food, beverage, whole bean, and retail items
- Engage customers and leverage selling skills through recommendations, suggested food, beverage, and coffee pairings, and equipment demonstrations
- Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Maintain a clean and organized workspace so that partners can locate resources and products as needed
- Operate in an environment with rapid innovation and minimal turnaround time from innovation to product and service delivery to the customer
- Support inventory management, receiving, and storage of deliveries
- Utilize production planning tools to ensure item availability
- Prepare, finish, and assemble beverage and food items using the necessary equipment
- Stock and maintain all display tables and cases, as well as all supplies and wares needed for service and sales
- Proof various doughs and laminates
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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