Barista in Training - Upper West Side

Joe Coffee Company, founded in 2003 by Jonathan Rubinstein, is an esteemed specialty coffee company headquartered in New York City. Originating as a singular coffee house located in Manhattan's West Village, Joe Coffee has earned a beloved reputation for its dedication to brewing high-quality, unique coffees while creating a welcoming and warm atmosphere for its community. Over the years, the company has expanded its footprint to more than 20 cafes across New York and operates its own Roastery in Long Island City, firmly establishing itself as a leader in the specialty coffee movement. Joe Coffee remains steadfast to its mission to serve excellent coffee paired with warm hospitality in every community it serves. This commitment transcends just coffee quality; the company places just as much emphasis on the skill, knowledge, and warmth of its baristas, believing that the ultimate coffee experience is a harmonious blend of both.

The Barista in Training (BIT) role at Joe Coffee offers a unique and exciting opportunity for individuals eager to begin or deepen their journey in the world of specialty coffee. The company seeks curious and committed BIT candidates who have a passion for learning about coffee and aspire to become certified baristas within Joe Coffee's esteemed training programs. This is an entry-level position compensated at $17.00 per hour plus tips, making it ideal for those actively seeking hands-on experience in the specialty coffee industry while developing valuable customer service skills.

In this role, BITs receive comprehensive and industry-leading training focused on coffee craftsmanship, customer engagement, and operational efficiency. The role requires candidates who are reliable, friendly, fast-paced, and excellent team players since delivering great customer service and maintaining a smoothly running café environment are top priorities. The company’s expert training program emphasizes depth of knowledge in coffee origins, brewing techniques, and equipment handling, alongside sharpening interpersonal skills to ensure each customer interaction is warm and memorable.

Joe Coffee is deeply invested in the growth, well-being, and happiness of its team members. Beyond a competitive wage, employees are offered a robust benefits package. This includes medical, dental, and vision insurance available after six months, a 401(k) retirement plan with employer match, comprehensive employee assistance programs for mental health and legal support, and various financial incentives like bonuses and referral rewards. Moreover, Joe Coffee supports personal and professional development through in-depth barista training, paid continuing education, mentorship programs, and unique origin trips to coffee sources. Culturally, the company fosters a strong sense of community through events such as The Joe Show, holiday celebrations, and latte art throwdowns, which enhance team bonding and engagement.

In addition to tangible benefits, Joe Coffee values work-life balance and offers flexible work scheduling to accommodate employees' diverse needs. Previous experience in coffee shops or guest-serving roles is preferred, but the most important qualities are a willingness to learn and a strong desire to contribute positively to the café environment. Overall, this role and company offer an enriching pathway for anyone looking to build a career in specialty coffee while being part of a dynamic, supportive, and innovative community.