Server Job Description Templates & What To Include

Written by Lidija Misic, Sasha Vidakovic and Mitko Terziev – Updated on September 19, 2024 | Reviewed by Milos Eric

Servers are an indispensable part of a restaurant’s staff. They are often the primary point of contact for customers and are therefore responsible for making sure a customer’s dining experience is enjoyable and memorable.

As an employer, you want to ensure you attract the right candidates — which is why it’s crucial to accurately advertise the job position. To do so, you’ll need a well-detailed Server job description.

Restaurant Server Job Description Template

A well-crafted restaurant food Server job description is essential for attracting candidates who can deliver an exceptional dining experience. 

From outlining key responsibilities to highlighting the skills needed for success, this template will help you clearly communicate what you’re looking for in a Server, making it easier to find the right fit for your restaurant.

Download this template in PDF or Word format so you can start finding the perfect candidate to help keep your restaurant clean and organized.

Note: Make sure to edit parts like the restaurant name, location and pay range.

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Lead Server Job Description Template

This Lead Server job description will help you attract experienced candidates who can not only provide exceptional service but also lead a team of Servers. 

By defining the role’s responsibilities and the skills required, this template will help you communicate your expectations and find the ideal candidate to elevate your restaurant’s service standards.

Lead Server Job Overview

At [Restaurant Name], we believe that a great dining experience starts with excellent service. Located in [Neighborhood, City], our establishment is known for its welcoming atmosphere, innovative menu and top-tier customer service. 

We are currently seeking an experienced Lead Server to join our team and help our Restaurant Manager oversee front-of-house operations. 

In this role, you will be responsible for supervising the service staff, coordinating service flow and ensuring that every guest has a memorable dining experience.

If you have strong leadership skills, enjoy mentoring others and excel in fast-paced environments, we would love to hear from you. 

Salary: $20–$24 per hour + tips

Benefits: Health insurance, paid time off, 401(k) matching, free shift meals, opportunities for advancement

Schedule: Full-time, including evenings and weekends as required

Duties and Responsibilities

• Supervise and coordinate the front-of-house team to ensure smooth and efficient service
• Greet guests and manage seating arrangements to optimize table turnover and reduce wait times
• Present the menu and offer detailed descriptions of dishes and beverages, providing recommendations based on guest preferences
• Train new Servers and provide ongoing support to ensure adherence to service standards
• Oversee order accuracy and timely delivery of food and drinks, coordinating with kitchen staff as needed
• Handle complex customer inquiries and complaints, ensuring a positive resolution
• Manage daily service operations, including opening and closing procedures, shift scheduling and inventory checks
• Monitor and maintain high standards of cleanliness and presentation throughout the dining area
• Assist with processing payments and managing cash or card transactions accurately
• Lead team meetings to discuss service improvements and address any challenges

Skills and Abilities

• Strong leadership and team management skills to effectively oversee and support service staff
• Excellent communication skills to direct team members and engage with guests
• Ability to multitask and remain calm under pressure, ensuring efficient service during busy periods
• High attention to detail to maintain accuracy in order processing and overall service quality
• Exceptional problem-solving abilities to quickly resolve any service issues or guest concerns
• Customer-focused approach with a commitment to delivering exceptional dining experiences
• Strong organizational skills to manage scheduling, training and daily operations
• Basic math skills and familiarity with point-of-sale systems for accurate transaction handling

Other Qualifications

• High school diploma or equivalent
• Minimum of two years of experience as a Server, ideally in a high-volume restaurant
• Must be at least 21 years old to comply with alcohol service regulations
• Ability to work flexible hours, including evenings, weekends and holidays as needed
• Good physical condition, as the role requires standing and walking for long periods

Cocktail Server Job Description Template

The Cocktail Server job description is essential for finding candidates who can provide exceptional beverage service while creating a welcoming and vibrant atmosphere. 

By outlining key responsibilities and necessary skills, this template helps you clearly communicate your expectations, making it easier to attract the ideal candidate for your bar or lounge.

Cocktail Server Job Overview

At [Bar/Lounge Name], we believe that a great drink is just the beginning of a memorable night. 

Located in [Neighborhood, City], our bar is known for its creative cocktails, lively ambiance and exceptional service. We’re looking for an enthusiastic Cocktail Server to join our team and become a part of what makes [Bar/Lounge Name] unique.

Salary: $18–$22 per hour + tips

Benefits: Health insurance, paid time off, employee discounts, flexible scheduling

Schedule: Part-time and full-time positions available

Duties and Responsibilities

• Present the cocktail menu and offer personalized recommendations based on guest preferences
• Accurately take drink orders and relay them to the bar staff
• Assist the Bartender in preparing drinks whenever necessary
• Ensure that drinks are served quickly and in accordance with recipes and presentation standards
• Regularly check on guests to ensure they have everything they need and address any requests promptly
• Handle cash and card transactions accurately, ensuring all payments are processed correctly
• Monitor guest consumption of alcohol and comply with legal requirements to ensure a safe environment
• Assist with opening and closing duties, including restocking supplies and cleaning
• Contribute to a positive atmosphere by being attentive, friendly and knowledgeable

Skills and Abilities

• Strong communication skills to engage with guests and provide clear information
• Ability to multitask effectively in a fast-paced environment, balancing multiple orders and responsibilities
• Attention to detail to ensure drink orders are accurate and well-presented
• Excellent customer service skills to create a welcoming and enjoyable experience for guests
• Ability to handle cash and credit transactions accurately and responsibly
• Knowledge of popular cocktails and drink recipes
• Team-oriented approach to work effectively with bartenders

Other Qualifications

• Must be at least [minimum age] to comply with local alcohol service laws
• High school diploma or GED preferred
• Previous experience in a cocktail server or similar role is highly desirable.
• Certification in responsible alcohol service (e.g., TIPS, RBS) is an advantage.
• Flexible availability, including nights, weekends and holidays

Cafe Server Job Description Template

Creating an effective Cafe Server job description is essential for attracting the right candidates who can provide exceptional service while maintaining the unique vibe of your café. 

This template covers the essential duties and qualifications needed for the role, ensuring you find individuals who can handle both Server and Barista responsibilities (if necessary) with ease.

Cafe Server Job Overview

At [Cafe Name], we believe every visit should be a refreshing break from the daily routine. Located in [Neighborhood, City], we’re known for our carefully curated coffee blends, delicious pastries and a cozy setting where guests can relax and unwind. 

We’re looking for a Cafe Server who can deliver exceptional service, whether they’re serving a quick espresso or helping a guest choose the perfect lunch item.

This role goes beyond typical table service — you’ll also be expected to handle barista duties, expertly preparing a range of coffee and tea beverages. 

If you’re enthusiastic about coffee culture, enjoy connecting with people and thrive in a collaborative setting, [Cafe Name] is the perfect place for you to showcase your skills and grow.

Salary: $15–$18 per hour + tips

Benefits: Health insurance, employee discounts on food and drinks, flexible scheduling, paid time off

Schedule: Full-time and part-time positions available, including early mornings and weekends

Duties and Responsibilities

• Greet customers as they enter and provide prompt, friendly service throughout their visit
• Take accurate food and drink orders, offering suggestions and answering questions about the menu
• Prepare a variety of coffee and tea drinks, including espresso-based beverages, following cafe recipes and presentation standards
• Serve food and drinks to guests, ensuring orders are delivered quickly and accurately
• Maintain cleanliness and organization of the cafe, including the dining area, service counter and coffee station
• Process payments using the POS system, handling cash and credit card transactions accurately
• Clear and reset tables, wash dishes and restock items as needed to keep the cafe running smoothly
• Assist with opening and closing tasks, such as preparing the cafe for service or securing the premises at the end of the day
• Build positive relationships with guests (especially regular customers) to create a welcoming atmosphere
• Monitor inventory levels and communicate with the team about supply needs

Skills and Abilities

• Excellent communication skills to interact effectively with customers and team members
• Ability to handle multiple tasks, such as serving, making drinks and cleaning
• Attention to detail to ensure accurate order taking and consistent drink preparation
• Positive and energetic attitude to contribute to a friendly, inviting atmosphere
• Strong organizational skills to manage time effectively and maintain a clean workspace
• Customer-first approach, with a passion for making every guest feel welcome and valued
• Basic knowledge of coffee brewing methods and equipment is a plus.

Other Qualifications

• Must be at least [age requirement] years old, based on local labor laws
• High school diploma or GED preferred
• Prior experience as a Cafe Server or Barista is advantageous but not required.
• Availability to work flexible hours, including early mornings, weekends and holidays
• Ability to stand and move around for extended periods and carry items safely

Event Server Job Description

This Event or Catering Server job description template will help you find a capable and adaptable team member who can ensure high-quality service at every event.

The following template outlines the key duties and qualifications required for the role, ensuring you find individuals who can handle the unique demands of event service with professionalism and grace.

Event Server Job Overview

At [Company Name], we believe that every event should be special, whether it’s a wedding, corporate function or private party. We are looking for skilled Event Servers to join our team and ensure smooth service at various events.

In this role, you will go beyond basic food and drink service—you’ll help create a welcoming atmosphere, attend to guest needs and adapt to the flow of different events. 

If you’re passionate about hospitality, have an eye for detail and thrive in a lively environment, we’d love to have you on board.

Salary: $16–$20 per hour 

Benefits: Flexible scheduling, opportunities to work at a variety of events, employee discounts on catering services, transportation allowance

Schedule: Part-time and on-call positions available, primarily evenings and weekends

Duties and Responsibilities

• Welcome guests warmly and guide them to their assigned tables or event areas
• Set up event spaces with tables, chairs and linens, ensuring everything is arranged according to the client’s specifications
• Serve food and beverages to guests, making sure all dietary needs and preferences are considered
• Monitor guest areas to keep them clean and well-organized, clearing dishes and glassware as needed
• Coordinate with kitchen staff and other servers to ensure timely and accurate delivery of meals
• Assist with bar service if required, pouring and serving drinks according to company standards
• Address guest inquiries and requests promptly and professionally, providing assistance where needed
• Maintain a high level of awareness regarding event details to answer questions and direct guests appropriately
• Handle payment transactions for cash bars or ticketed events, ensuring accuracy
• Support with event teardown and cleanup, including packing up equipment and removing decorations

Skills and Abilities

• Excellent communication skills to engage with guests and collaborate with event staff
• Strong multitasking ability to handle various service tasks during busy events
• Attention to detail to ensure tables are set correctly and service standards are met
• Ability to stay calm and focused in a fast-paced, sometimes chaotic environment
• Proactive attitude to anticipate guest needs and address issues before they arise
• Ability to work independently or as part of a team, depending on event requirements
• Knowledge of food safety and hygiene practices is beneficial.

Other Qualifications

• Must be at least [age requirement] years old
• High school diploma or equivalent preferred
• Previous experience in event service, catering or hospitality roles is a plus.
• Availability to work flexible hours, including evenings, weekends and holidays
• Physical stamina to stand and walk for extended periods, lift trays and carry items safely

Ice Cream Server Job Description

This template will help you find the right person who can bring a positive attitude and excellent service to your ice cream parlor, ensuring every guest enjoys their experience.

It covers the essential responsibilities and skills needed for the role, ensuring you attract individuals who can handle both customer service and the art of crafting delicious ice cream treats.

Ice Cream Server Job Overview

We’re looking for an Ice Cream Server to join our team at [Store Location] and help make every guest’s visit a sweet experience.

In this role, you’ll not only serve delicious scoops and sundaes but also engage with customers, answer questions and keep the parlor clean and inviting. 

If you love working in a lively environment and have a passion for customer service, we’d love to hear from you!

Salary: $14–$16 per hour + tips

Benefits: Employee discounts on ice cream, flexible scheduling, paid time off

Schedule: Part-time and full-time positions available, including evenings and weekends

Duties and Responsibilities

• Greet guests with a friendly smile and offer assistance as they browse the menu
• Scoop and serve a variety of ice cream flavors, creating sundaes, shakes and other specialty treats according to guest preferences
• Answer questions about ingredients, flavors and dietary options, ensuring guests have all the information they need
• Maintain a clean and organized service area, including the counter, seating areas and toppings bar
• Operate the cash register to process payments accurately and efficiently
• Stock and restock ice cream, toppings and other supplies as needed throughout the shift
• Handle guest inquiries and special requests with a positive attitude
• Assist with opening and closing tasks, such as cleaning equipment, preparing the register and securing the parlor
• Monitor inventory levels and communicate supply needs to management
• Provide excellent customer service by ensuring every guest leaves happy and satisfied

Skills and Abilities

• Strong communication skills to engage with guests and understand their preferences
• Ability to work quickly and efficiently, especially during busy periods
• Attention to detail to ensure accurate portioning and presentation of ice cream treats
• Positive and friendly demeanor to create a welcoming atmosphere
• Ability to handle cash and card transactions accurately
• Team-oriented attitude to collaborate effectively with other staff members
• Familiarity with food safety and hygiene practices preferred

Other Qualifications

• Must be at least [age requirement] years old
• High school diploma or GED preferred
• Previous experience in food service or customer service roles is a plus.
• Ability to work flexible hours, including evenings, weekends and holidays

What To Include in a Server’s Job Description

If you’re planning to write a restaurant Server job description from scratch, we’ve also came up with a short guide to help you.

Here are the seven essential sections to include and what details to cover in each.

1. Job overview

A clear and concise job overview helps potential candidates quickly understand what the role entails and whether it aligns with their skills and interests. Moreover, it will speed up your hiring process and boost the chances of your ideal candidate actually showing up for the interview.

According to data gathered by recruiting agencies, a staggering 60% of applicants drop off before the interview stage if the hiring process takes too long.

[Source: Society for Human Resource Management]

This highlights the importance of having a streamlined hiring process that will help you attract the best candidates and reduce drop-offs during recruitment. 

A clear and detailed job description, along with efficient communication and scheduling, can keep potential employees engaged and motivated to move forward in the hiring process.

2. Salary 

Being transparent about the salary in a Server job description helps attract candidates who are genuinely interested and ensures they have realistic expectations.

Most Server roles offer hourly wages, which is typical for many front-line, non-managerial positions in the restaurant industry. You can present the Server salary as a range (e.g., $16–$19 per hour) or an estimate (e.g., $17.50 per hour).

3. Benefits

Mentioning benefits and perks in the job description can make the role more attractive to potential candidates. 

Highlight any health benefits, paid time off, employee discounts or opportunities for career advancement.

4. Schedule

Here’s where you detail the type of employment you offer, whether it’s full-time, part-time or on-call. Include information about typical shifts (e.g., morning, afternoon, evening), the expected number of hours per week and any flexibility in scheduling. 

Also, mention if the role requires working weekends or holidays, as well as the possibility of extra shifts or overtime.

5. Duties and responsibilities

Clearly outline the specific duties and responsibilities associated with the Server role. This section will vary depending on the type of server position you’re hiring for, whether it’s a general Restaurant Server, Cocktail Server, Lead Server, Event Server or Ice Cream Server.

A well-defined list of responsibilities contributes to a more efficient operation and enhances the Provide a detailed list of duties to help candidates understand what will be required of them on the job. For example:

• General Restaurant Server: Taking orders, serving food and beverages, managing table arrangements and handling payment transactions
• Cocktail Server: Taking drink orders, maintaining a clean bar area and ensuring responsible alcohol service
• Head Server: Supervising staff, coordinating service activities, managing table assignments and resolving guest complaints
• Event Server: Setting up event spaces, serving food and drinks according to the event schedule, assisting with event setup and cleanup
• Ice Cream Server: Scooping and serving ice cream, preparing sundaes and shakes, handling cash transactions and maintaining a clean service area

A comprehensive list of responsibilities helps candidates understand the scope of the role and ensures they are prepared to handle the specific tasks required in your establishment.

6. Skills

List all the skills necessary or highly preferred for the Server position. This section should include both hard skills and soft skills. Consider the unique requirements for different types of Servers:

• General Restaurant Server: Basic knowledge of POS systems, excellent communication skills, the ability to multitask and a strong focus on customer service
• Cocktail Server: Knowledge of cocktail types, training on responsible alcohol service and strong interpersonal skills
• Head Server: Leadership and team management abilities, conflict resolution skills, experience in high-volume settings and proficiency in training and mentoring staff
• Event Server: Ability to work in a fast-paced environment, excellent organizational skills, flexibility to adapt to different event settings and strong team collaboration
• Ice Cream Server: Experience in food service, ability to operate an ice cream scooper and prepare various treats, strong customer service skills and the ability to work efficiently in a high-energy environment

This section should provide a clear picture of what it takes to succeed in the role. Of course, as the employer or hiring manager, it’s up to you to decide on which skills are required and which are only optional or advantageous.

7. Other Qualifications

Outline the qualifications needed for the Server role to help candidates understand what they need to bring to the table. Here are the key aspects to include:

• Education: State if a high school diploma or equivalent is required or preferred. Mention any additional training or certifications that might be beneficial (e.g., food safety certification).
• Experience: Indicate the level of previous experience needed, if any (e.g., “at least one year of serving experience preferred” or “no experience required”). Include any experience with specific types of service, such as fine dining or casual eateries, if relevant.
• Age requirements: Mention any age requirements due to local labor laws or job duties (e.g., “Must be at least 18 years old to serve alcohol”).
• Physical requirements: Describe any physical demands of the job (e.g., “Must be able to lift up to 25 pounds” or “Requires standing for long periods). 
• Other requirements: Include any other qualifications that may be relevant, such as specific language skills or flexibility with scheduling.

Tips for Writing a Server Job Description

Now that you know what information to include in your Server job description, here are some extra tips to keep in mind when writing it:

• Use simple language and avoid jargon to ensure candidates easily understand the job requirements and expectations.
• Highlight what makes your restaurant or the role special, such as a positive work environment, opportunities for advancement or unique employee benefits.
• Write in a way that is welcoming to a diverse range of candidates, avoiding any language that might inadvertently exclude certain groups.
• Keep it brief but include all the key details. A job description that’s too long can be overwhelming and might turn away potential applicants.
• Proofread the description for clarity and accuracy and consider getting feedback from current employees to ensure it accurately reflects the role.

Similar Job Titles

• Sommelier Job Description
• Barista Job Description
• Concierge Job Description
• Assistant Restaurant Manager Job Description
• Fast-Food Worker Job Description

Server Job Description FAQs

Expert Reviewer Milos Eric thoroughly evaluated this job description guide to ensure clarity, reliability and comprehensiveness in each section. These job description sections include an accurate job title, lists of job responsibilities and requirements and information about salary and benefits. 

With over a decade of experience as an entrepreneur and business executive, Milos is the Co-Founder and General Manager of OysterLink. He has also led and hired more than 500 employees for global companies like DesignRush and Digital Silk. 

Not to mention, he is recognized as a Top Voice for Leadership, Recruitment and Recruitment Management on LinkedIn.