Fast-Food Worker Job Description

A Fast-Food Worker, also called a Crew Member, works in a quick-service restaurant, where their main responsibilities include taking customers' orders and preparing and delivering these orders.

We have created a customizable Fast-Food Worker template you can use to attract the best talent for your quick-service restaurant.

You will also find valuable tips on how to write a compelling job description for your job ad.

Fast-Food Worker Job Description Template

Download this template in PDF or Word format and customize it to your specific needs.

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How To Write a Fast-Food Worker Job Description

If you would rather write your own Fast-Food Worker job description from scratch, here is a guide on how to do it professionally:

1. Start with your company information

At the very top of your Fast-Food Worker job description, provide relevant information about your establishment, such as your company's name, location, mission and values.

2. Add an overview of the Fast-Food Worker role

Describe what a Fast-Food Worker typically does in your quick-service restaurant. Include a few of the key responsibilities and mention what personality traits you would prefer them to have. Then add the following information, preferably in bullet points to make it easier for candidates to see:

• Salary: 69% of job applicants expect to see clearly defined compensation in a job description. This is why it is important to add hourly, monthly or yearly salary or salary range for a Fast-Food Worker role in your establishment.
• Benefits: Include any benefits you provide your employees, such as a flexible schedule, health insurance and paid time off.
• Job type: Clarify if you are offering part-time, full-time or any other job arrangement such as seasonal or on a day-to-day basis.

3. Make a list of duties and responsibilities

List all the duties and responsibilities you expect a Fast-Food Worker to perform in your establishment. These can include:

• Taking orders from customers
• Processing payments
• Keeping the counter area clean

4. Define required and preferred experience and skills

Clearly state if you are looking for an experienced worker or if you accept candidates with no prior experience.

Make sure you list the hard skills (knowledge of operating POS systems) and soft skills (great communication, customer-centric) you require or prefer for the posted role, too.

5. Point out desired education and training

Indicate if you want a Fast-Food Worker to have a high-school diploma or higher and if you want them to have any special training in food safety, customer service or similar.

6. Include your contact information

Provide the following contact information to make it easier for the candidates to submit their applications:

• Name of the contact person
• Contact email
• Phone number
• Store or company address
• Working hours of the contact person or operating hours of the store

Additional Tips for Writing an Engaging Fast-Food Worker Job Description

Although 72% of recruiters believe they provide a clear job description in job ads, only 36% of candidates agree with this perspective.

[Source: TEK Systems]

Here are the five tips you can use to align your job description with your applicants' expectations:

• Be concise: Use straightforward language and make your job description short and simple to ensure candidates from different backgrounds understand the role's requirements easily.
• Use descriptive verbs in the present tense: For better clarity of your job description use verbs like "operate", "serve" or "handle". Try not to use ambiguous terms such as "several", "occasional" or "substantial".
• Avoid using acronyms: Some candidates might not be familiar with acronyms used in the fast-food industry, such as QSR (quick-service restaurant) or DT (drive-through). So, it is best to avoid them altogether to eliminate any confusion.
• Opt for gender-neutral language: By using gender-neutral language in your job description, you show that your company values all candidates equally.
• List only the key responsibilities: Rather than listing occasional or minor tasks, only include essential duties you expect a Fast-Food Worker to perform in your restaurant. This helps your candidates understand exactly what they would be doing on a day-to-day basis.

For more valuable tips, see our detailed guide on how to write a job description.

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