Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.03 - $27.54
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance

Job Description

Saks Global is the largest multi-brand luxury retailer globally, encompassing prestigious names such as Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. This leading retail powerhouse is dedicated to redefining luxury shopping by providing a personalized and exceptional experience for each customer across its extensive network of stores and digital platforms. With a strong commitment to innovation, Saks Global leverages state-of-the-art technology and the most comprehensive luxury customer data to cultivate robust partnerships with the world's most esteemed brands. This strategy shapes the future of luxury retail, ensuring every customer interaction embodies the highest standards of elegance and quality.

As part of this commitment, Saks Global is hiring a Waitstaff member — specifically a Restaurant Server — to join their esteemed team. This role is essential as the face of the Saks Global dining experience, where delivering warm and sophisticated hospitality is paramount. The ideal candidate will combine deep knowledge of an extensive menu with exemplary table service skills, seamlessly managing multiple guest needs simultaneously. The position demands a balance of grace under pressure and a true passion for premium customer service, ensuring that every meal is not just served but crafted into a memorable, luxurious experience.

The Restaurant Server will play a critical role in upholding the luxury brand standards through attentive interaction with guests, impeccable order execution, and mastery of beverage service that includes tailored wine, beer, and spirits pairings. They will be responsible for maintaining the highest standards of cleanliness and presentation within the dining area, preparing service stations meticulously for every shift, and coordinating with culinary and management teams throughout their workday. Precise adherence to the restaurant’s financial protocols when processing guest transactions is also required to maintain operational integrity.

Candidates should have experience in high-end or upscale food and beverage settings, where strict adherence to fine dining and table service protocols is the norm. The role demands excellent interpersonal skills, physical stamina, and flexibility to work during evenings, weekends, and holidays to meet the dynamic needs of a premium retail and hospitality environment. The compensation for this role ranges from $22.03 to $27.54 per hour, adjusted by geographic location, experience, and qualifications. This package reflects the company's broader commitment to attracting top talent who can contribute to sustaining and elevating Saks Global’s luxury retail and dining standards.

In summary, joining Saks Global as a Restaurant Server offers an unparalleled opportunity to work within a dynamic, fast-paced environment that is both evolving and experiencing significant transformation and growth. The company supports career advancement across a variety of sectors including retail, distribution, digital, and corporate, providing a robust platform for professional growth. Employees benefit from a comprehensive package including medical, dental, and vision insurance, a 401(k) retirement plan, life and disability insurance options, and an exceptional employee discount. This role is not simply a job; it is a career pathway within the world's premier luxury retail organization, where passion for hospitality and excellence unlocks endless opportunities for success and professional fulfillment.

Job Requirements

  • High school diploma or GED preferred
  • Proven experience in a high-end or upscale food and beverage environment
  • Thorough knowledge of fine dining table setups and service guidelines
  • Exceptional interpersonal and customer service skills
  • Physically able to stand for extended periods and lift up to 35 pounds
  • Availability to work flexible schedules including evenings, weekends, and holidays
  • Ability to maintain personal hygiene and luxury presentation standards

Job Qualifications

  • High school diploma or GED preferred
  • Proven experience in high-end or upscale food and beverage environments
  • Thorough knowledge of upscale order of service guidelines and fine dining setups
  • Exceptional customer service and problem-solving skills
  • Self-motivated, highly organized, detail-oriented
  • Ability to work collaboratively in a team culture
  • Physical stamina for extended periods of standing, walking, bending, climbing, and lifting up to 35 pounds
  • Flexible schedule availability including evenings, weekends, and holidays

Job Duties

  • Manage table pacing and interact with guests attentively and professionally
  • Utilize comprehensive knowledge of the food menu to describe dishes and handle dietary restrictions
  • Offer tailored wine, beer, and spirits pairings
  • Execute all assigned pre-shift, post-shift, and daily side-work duties
  • Follow strict brand guidelines for table settings including fine china and luxury glassware
  • Clean, sanitize, and maintain server workstations and dining areas
  • Adhere to established accounting procedures for guest transactions and manage split checks accurately

Job Criteria

Experience

No experience required


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