WAITER/WAITRESS (ON CALL)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $28.00 - $35.00
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Referral Bonus
flexible schedule

Job Description

Union Square Events, founded in 2005 as Hudson Yards Catering, is a prominent culinary and operations leader within the hospitality industry. Nestled in Brooklyn, New York, this esteemed company has established itself by partnering with a diverse portfolio of best-in-class clients. Union Square Events is widely recognized for producing one-of-a-kind catered events and offering unparalleled dining experiences across a variety of cultural, corporate, entertainment, and private venues not only throughout New York City but also beyond. Their reputation is built on excellence, professionalism, and innovation, making them a leader in the event catering market.

This position is for on-call Waiter/Waitress roles, located at 147 41st Street, 4th Floor, Brooklyn, NY 11232. The company is seeking enthusiastic and dedicated individuals with a fine dining or catering background to join their team. The nature of the employment is on call, which means days and hours will vary depending on event and seasonal schedules, perfect for candidates who excel in dynamic work environments and enjoy flexibility. Compensation ranges from $28.00 to $35.00 per hour, reflecting experience and skill level, and an internal employee referral bonus is available. Union Square Events encourages applicants to apply online and provides a conversational recruiting assistant accessible via text, demonstrating their commitment to ease and efficiency in the application process.

The Waiter/Waitress role at Union Square Events is critical in delivering exceptional food and beverage service to dining guests. Individuals in this position will be responsible for taking orders promptly and warmly greeting guests, ensuring an inviting and professional atmosphere. The role requires comprehensive knowledge of menu items, ingredients, and the ability to advise guests on appropriate food and beverage pairings. Employees must maintain high standards of food handling and sanitation, demonstrate sensitivity towards specialized diets and allergens, and accommodate reasonable guest preferences. Clear communication with kitchen and back-of-house staff is essential to ensure orders are accurate and timely.

In addition to service duties, waitstaff will manage cash handling, maintain cleanliness and safety of the dining environment, handle guest concerns respectfully and effectively, and support event-specific requirements. They will use various equipment such as coffee machines, soda dispensers, and fire extinguishers, showcasing their adaptability and operational competence. This position demands exceptional communication skills, patience, and the ability to work harmoniously with both guests and team members. Union Square Events prides itself on fostering a positive, drug-free workplace culture committed to safety and fairness for all employees.

Working with Compass Group, a global leader in foodservice, this position also embodies an equal opportunity employer’s values. This guarantees an inclusive and respectful work environment, where diversity and individual achievements are valued regardless of race, national origin, age, gender identity, sexual orientation, disability, or veteran status. Candidates will also appreciate that the company upholds safety protocols including the use of protective gloves, slip-resistant shoes, and correct lifting techniques to ensure a safe working environment. Employees may be eligible for paid or unpaid time off under applicable federal, state, and local laws.

Union Square Events offers a unique and exciting opportunity for hospitality professionals who want to excel in a fast-paced, high-end catering environment. It is ideal for candidates passionate about guest service, who thrive in team-oriented settings and are committed to creating memorable dining experiences. The diverse nature of events enhances skill development and professional growth, providing a rewarding career path within an industry-renowned company.

Job Requirements

  • High school diploma or equivalent preferred
  • previous experience in fine dining or catering preferred
  • ability to work on-call schedule with variable hours
  • strong communication skills
  • ability to handle cash and follow cash-handling procedures
  • knowledge of safe food handling and sanitation
  • ability to operate kitchen and service equipment
  • ability to stand for extended periods and perform physical tasks
  • drug-free workplace adherence

Job Qualifications

  • Previous fine dining or catering experience preferred
  • excellent communication and interpersonal skills
  • ability to work flexible, on-call hours
  • knowledge of food safety and sanitation standards
  • ability to handle cash transactions accurately
  • ability to maintain a clean and safe environment
  • basic knowledge of menu ingredients and dietary restrictions
  • capability to work well under pressure and as part of a team

Job Duties

  • Promptly and warmly greet guests in the dining room
  • take food and beverage orders efficiently following established service steps
  • deliver food promptly and professionally maintaining food handling and sanitation standards
  • follow up periodically to assist with additional guest needs
  • demonstrate knowledge of menu items, ingredients, specialized diets, and allergens
  • communicate directly with back-of-the-house staff to ensure accurate order delivery
  • collect tickets and follow proper cash-handling procedures
  • promote a clean, safe, and neat dining environment
  • handle guest complaints and relay information to supervisors
  • set up and clean the dining room before and after service
  • operate equipment including fire extinguishers, telephones, soda machines, soup wells, and coffee machines
  • collaborate with other department staff during special events
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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