Job Overview

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Compensation

Hourly
Range $15.00 - $25.00
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Work Schedule

On-call
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Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Culinaire is a prominent food and beverage management company that specializes in providing upscale services to a diverse range of national accounts. These include art museums, cultural landmarks, hotels, performing theaters, restaurants, and special event venues. The company stands out for its steadfast commitment to both its associates and clients, prioritizing career development, safety, and overall success of its workforce. They also emphasize delivering top-quality food products and exceptional service to their customers and guests, ensuring a high standard of hospitality in every operation they manage.

This particular job opening is for the position of On Call Waiter/Waitress, located at the Tobin Center in San Antonio, Texas. The role is on-call, meaning that work hours will vary and will include Monday through Sunday shifts. Hours specifics will be discussed further during the interview process. Applicants are required to have a valid Food Handler's card to qualify. The compensation for this role ranges from $15.00 to $25.00 per hour, reflecting the importance of the position and the level of service expected. The application for this role is exclusively online, aligning with modern digital recruitment practices.

The On Call Waiter/Waitress at Culinaire is responsible for providing excellent food and beverage service in a professional and efficient manner. Key duties include warmly greeting guests, taking their food and drink orders while adhering to established service procedures, and delivering these items promptly. The role demands strong knowledge of menu offerings, including ingredients, and the ability to advise guests on suitable food and drink combinations. Accommodating guests' dietary restrictions and preferences, including knowledge about specialized diets and allergens, is also critical.

In addition to customer service, this position requires close communication with kitchen and back-of-house staff to ensure accuracy of orders and special requests. Maintaining high standards of sanitation and safe food handling is mandatory, alongside cash handling responsibilities. The job also involves helping prepare the dining area before and after service, ensuring cleanliness, safety, and organization.

The ideal candidate will have excellent communication skills, patience, and flexibility to handle interactions with both guests and staff effectively. Moreover, they must maintain confidentiality concerning any personal or medical information shared by guests. The role occasionally involves assisting with special events and collaborating with staff from other departments.

Culinaire offers a comprehensive benefits package to its associates, emphasizing health, financial security, and work-life balance. These benefits contribute to a supportive and rewarding workplace environment, reflecting the company’s dedication to its employees’ well-being and professional growth.

Job Requirements

  • Must have a valid Food Handler's card
  • ability to work on call, flexible hours including weekends and holidays
  • ability to stand and walk for extended periods
  • excellent communication and interpersonal skills
  • reliable and punctual
  • capability to handle cash transactions
  • willingness to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • valid Food Handler's card
  • previous experience in a waitstaff or customer service role preferred
  • knowledge of safe food handling and sanitation standards
  • ability to communicate clearly and effectively
  • excellent interpersonal skills
  • ability to work flexible hours including weekends and holidays
  • capability to handle cash and follow cash handling procedures
  • ability to work well under pressure and multitask
  • understanding of menu items including dietary restrictions and allergens

Job Duties

  • Promptly and warmly greet guests in the dining room
  • takes food and beverages in an efficient manner, following established steps of service
  • delivers food promptly and professionally
  • maintains safe food handling and sanitation standards
  • follows up periodically to assist with any additional needs or requests
  • demonstrates complete understanding of menu items and ingredients
  • advises guests on appropriate combinations of food and drinks when requested
  • accommodates reasonable requests and notes preferences
  • communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
  • exhibits exceptional communication skills and demonstrates ability to get along well with others
  • remains flexible and patient when communicating with guests and staff
  • collects tickets and follows proper cash-handling procedures
  • promotes a clean, safe and neat environment for guests
  • maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
  • promptly addresses complaints or issues
  • relays relevant information or complaints directly to supervisor
  • ensures that the dining room is properly set up prior to and after the service period
  • keeps area clean and neat while meeting established sanitation standards
  • operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
  • works with staff of other departments to perform job duties during special events and functions
  • performs other duties as assigned

Job Criteria

Experience

No experience required


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