Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.50 - $20.50
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k
Training and Development
Job Description
FirstService Residential is a leading property management company renowned for overseeing luxury residential communities with a commitment to providing exceptional service and fostering safe, welcoming environments for all residents. As part of a vast portfolio that includes upscale apartments, condominiums, and gated communities, FirstService Residential focuses on optimizing the quality of life for residents through outstanding property management, maintenance, and community engagement. The company prides itself on integrating innovative solutions with personal attention to detail to enhance the resident experience and maintain valuable community relationships.
The Valet position at FirstService Residential is a pivotal role within their luxury residential properties, designed for individuals passionate about customer service and committed to maintaining the highest standards of professionalism. This role demands a high level of interpersonal skills, patience, and a proactive approach to problem-solving in a fast-paced environment. The Valet is fundamentally responsible for ensuring a seamless and memorable experience for residents and guests by providing attentive, friendly, and efficient service from the moment they arrive until their departure.
In this role, you will be the first and last point of contact for residents and guests, thus playing a crucial part in shaping their community living experience. Your responsibilities go beyond just the safe parking and retrieval of vehicles; you will also operate shuttle services, manage vehicle claim checks, and assist in maintaining the overall safety and order of the property. With a strong emphasis on time management, safety practices, and interpersonal communication, the Valet must navigate diverse scenarios with composure and professionalism.
Employment is full-time, offering competitive hourly compensation ranging between $19.50 and $20.50. Benefits for full-time associates include multiple medical plan options, dental and vision coverage, paid holidays, time off benefits, and a 401(k) plan with company match. Additionally, occasional travel may be required for training and company-related events. The position may involve exposure to varying weather conditions, requiring resilience and adaptability.
This role provides a unique opportunity to join a dynamic team within a company that values diversity, inclusion, and above all, superior customer service. Excellence in communication, strong organizational skills, and a genuine passion for serving diverse populations are critical to success. FirstService Residential supports professional development through ongoing driver safety training and other educational opportunities. This position is ideal for someone looking to build a rewarding career in property management services with a focus on community engagement and resident satisfaction.
The Valet position at FirstService Residential is a pivotal role within their luxury residential properties, designed for individuals passionate about customer service and committed to maintaining the highest standards of professionalism. This role demands a high level of interpersonal skills, patience, and a proactive approach to problem-solving in a fast-paced environment. The Valet is fundamentally responsible for ensuring a seamless and memorable experience for residents and guests by providing attentive, friendly, and efficient service from the moment they arrive until their departure.
In this role, you will be the first and last point of contact for residents and guests, thus playing a crucial part in shaping their community living experience. Your responsibilities go beyond just the safe parking and retrieval of vehicles; you will also operate shuttle services, manage vehicle claim checks, and assist in maintaining the overall safety and order of the property. With a strong emphasis on time management, safety practices, and interpersonal communication, the Valet must navigate diverse scenarios with composure and professionalism.
Employment is full-time, offering competitive hourly compensation ranging between $19.50 and $20.50. Benefits for full-time associates include multiple medical plan options, dental and vision coverage, paid holidays, time off benefits, and a 401(k) plan with company match. Additionally, occasional travel may be required for training and company-related events. The position may involve exposure to varying weather conditions, requiring resilience and adaptability.
This role provides a unique opportunity to join a dynamic team within a company that values diversity, inclusion, and above all, superior customer service. Excellence in communication, strong organizational skills, and a genuine passion for serving diverse populations are critical to success. FirstService Residential supports professional development through ongoing driver safety training and other educational opportunities. This position is ideal for someone looking to build a rewarding career in property management services with a focus on community engagement and resident satisfaction.
Job Requirements
- Must possess a valid driver’s license
- High school diploma or equivalency required
- Two to three years of industry experience preferred
- Employment subject to DMV checks
- Excellent verbal and written communication skills
- Strong organization skills with ability to manage competing priorities
- Must be friendly and service-oriented
- Ability to work independently
- Must complete driver safety courses upon hiring
- Ability to work outdoors in various weather conditions
- Ability to operate both automatic and manual vehicles
- Must complete Museum Tower house car driving training
Job Qualifications
- Must possess a valid driver’s license
- High school diploma or equivalent required
- Two to three years of industry experience preferred
- Excellent verbal and written communication skills
- Strong organization and multitasking abilities
- Friendly, courteous, and service-oriented personality
- Ability to work independently with minimal supervision
- Proficient in Microsoft Office
- Strong knowledge of customer service principles
- Ability to make decisions independently
- Excellent analytical skills
- Detail-oriented with the capability to manage multiple tasks
Job Duties
- Parks and retrieves resident and guest vehicles from specified areas in a safe and efficient manner
- Completes Museum Tower house car driving training and evaluation program
- Drives and maneuvers a variety of vehicle types safely while adhering to state traffic laws
- Operates house car shuttle service to pick up and drop off passengers
- Reports concerns and incidents to management or leadership promptly
- Operates both automatic and manual transmission vehicles
- Provides claim checks and instructs residents and guests on vehicle retrieval
- Demonstrates superior customer service with a friendly and professional demeanor
- Greets and directs residents and guests arriving or departing the property
- Provides prompt and knowledgeable service to all residents and guests
- Works in various weather conditions including hot, cold, wet, and humid environments
- Documents incidents, activity logs, and status including claim checks and vehicle damages
- Adheres to all Front Desk procedures including shift checklists and incident reports
- Walks resident dogs upon request and cleans up accordingly
- Upholds all FirstService Residential service standards for residents and guests
Job Criteria
Experience
No experience required
Job Location
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