Job Overview
Employment Type
Full-time
Job Description
Concord Hospitality Enterprises is a well-established and respected leader in the hospitality industry, known for delivering exceptional guest experiences through its commitment to quality, integrity, community, profitability, and fun. With a portfolio that includes hotels and restaurants under its management, Concord fosters a culture that prioritizes associate well-being and professional growth. The company places a strong emphasis on maintaining a work environment where employees are valued, supported, and encouraged to develop their skills. Concord’s Associate First policy ensures that the team is not only motivated but also engaged through various fun and meaningful activities on-site, enhancing both employee satisfaction and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in restaurant management or related field
- Strong leadership and team management skills
- Ability to work flexible hours including weekends and holidays
- Excellent communication skills
- Proficiency in budget management and cost control
- Knowledge of food safety regulations and standards
- Ability to train and mentor staff
- Commitment to providing exceptional customer service
- Physical stamina to manage busy restaurant operations
Job Qualifications
- Proven experience in restaurant management or similar role
- Strong leadership and interpersonal skills
- Excellent communication and customer service abilities
- Knowledge of food and beverage operations and industry standards
- Ability to train and develop staff effectively
- Skilled in budgeting and financial management
- Familiarity with marketing and promotional strategies
- High school diploma or equivalent
- Experience working in a hospitality or hotel environment preferred
Job Duties
- Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well-maintained environment
- Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature
- Develop ways to improve cost savings and labor retention/associate development in line to meet the hotel's F&B financial goals
- Thoroughly train staff in service sequence, product knowledge, ensuring we make every effort to meet the needs of each and every guest
- Lead service education through daily line-ups
- Headline new server, busser, host, and bartender training programs, as well as ongoing development programs, and seminars
- Daily evaluation of restaurant service performance
- Employee discussions and evaluations
- Coordination of timely food production
- Work with the Chef to provide excellent quality and presentation of all food to the guests
- Participate in evaluation of food product, kitchen employee performance, and development of products consistent with our market position
- Selection and pricing strategy of all liquors and wines and supervision of their procurement
- Assist the General Manager and/or a F&B Director in creating financial objectives for the restaurant on an annual basis through the budget process
- Assist in meeting the financial targets in the sales area by executing and enhancing the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards and effective utilization of marketing funds
- Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll
Job Location
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