Ticket Writer / Cashier at UTSW ( Monday - Friday )

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401(k) Plan

Employee assistance program

Parental leave

Job Description

Reimagined Parking is a prominent leader in the parking solutions industry, comprising a family of nationally recognized operating companies including Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One. As a people-driven and technology-powered provider, Reimagined Parking manages an extensive network of 2,500 high-density parking facilities across 275 cities in North America. With a workforce of 6,500 employees, the company facilitates 34 million digital transactions annually. Renowned for its commitment to fostering a positive culture and championing excellence, Reimagined Parking prioritizes the growth and wellbeing of its teams. The company values diversity and inclusivity, upholding equal opportunity employment standards and complying with all applicable equal employment opportunity legislation.

The Parking Cashier position at Reimagined Parking is a critical role that focuses on delivering excellent customer service while accurately handling cash and electronic transactions at designated parking locations. This role is designed for an organized, detail-oriented individual who can maintain the integrity of transactions, ensure secure cash management, and uphold a clean and welcoming environment for guests. As a Parking Cashier, you will actively engage with customers, provide clear information about parking procedures, and resolve any issues promptly, helping to create a seamless parking experience. This role also entails preparing and reconciling cash control and summary sheets, managing ticketing processes, securing funds, and maintaining workplace safety and cleanliness.

Collaboration and communication are essential for success in this role as the Parking Cashier works closely with team members and management to ensure compliance with company policies and safety standards. The position requires punctuality, professionalism, and adherence to the company's dress code and grooming standards. Reimagined Parking offers this role as both full-time and part-time employment opportunities, with comprehensive benefits available to full-time employees including paid time off, health plans, life and disability insurance, 401(k) retirement plans with employer match, employee assistance programs, and parental leave. Part-time employees benefit from 401(k) plans, sick time off, and employee assistance programs. The company also respects union representation, if applicable to the position, governing employment terms through Collective Bargaining Agreements.

Reimagined Parking’s commitment to excellence extends beyond operations to workforce support and employee growth. By joining this team, individuals become part of a company that not only values high standards of performance but also supports a balanced and fulfilling work-life experience. The Parking Cashier position offers a meaningful opportunity to contribute to a reputable organization known for innovation, customer focus, and a supportive internal culture. This role fits candidates who are customer-focused, detail-driven, and dedicated to maintaining a safe and efficient parking environment.

Job Requirements

Must be at least 18 years of age
must successfully pass a background check in accordance with company policy and applicable laws
must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security
participation in the E-Verify program to confirm employment eligibility

Job Qualifications

Excellent customer service skills
strong interpersonal communication skills
ability to communicate clearly and professionally with guests
strong attention to detail and accuracy
basic math and cash-handling skills
ability to learn quickly and make sound decisions in a fast-paced environment
previous cash-handling experience is an asset
previous customer service experience preferred

Job Duties

Accurately process cash, credit card, and other payment transactions
maintain organized cash drawer and tickets at all times
prepare cash control and summary sheets neatly and accurately
report all cash overages and shortages promptly
ensure adequate change is available throughout the shift
complete shift and daily reconciliations of receipts, cash, and charges
perform revenue drops following location-specific procedures
secure all funds and control documents in deposit bags prior to deposit
greet and depart guests in a friendly, courteous, and professional manner
provide exceptional customer service by being pleasant, helpful, and solution-oriented
resolve customer complaints quickly and efficiently, escalating when necessary
answer guest questions and provide clear information regarding parking procedures
communicate respectfully and professionally with guests, clients, and teammates
issue and/or collect visitor parking tickets
match visitor ticket forms when original tickets cannot be located
assist guests entering or exiting the property
answer telephone calls promptly and courteously, when required
maintain a clean, orderly, and safe cashier booth and surrounding work area
clean and organize the interior of the booth and booth windows
ensure signage and equipment are clean and free of vandalism or graffiti
walk the parking lot to pick up trash and replace garbage liners as needed
ensure supplies are stocked, properly stacked, and organized
maintain a safe and secure work environment at all times
lock windows and doors and secure cash if leaving the booth for any reason
report all accidents, incidents, suspicious activity, or safety concerns immediately
adhere to all company policies, procedures, and safety standards
follow Reimagined Parking dress code and grooming standards
ensure punctuality and accurate timecard punches at the start and end of each shift