Supervisor Innovation Brew Works - Dining Services #637967883

Pomona, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.64 - $24.00

Benefits

Paid medical insurance

Dental Insurance

Vision Insurance

retirement plans

Educational Reimbursement

Paid Time Off

Employee development opportunities

Job Description

Cal Poly Pomona Enterprises is a division of Cal Poly Pomona Foundation, Inc., known for being the largest employer of students on the Cal Poly Pomona campus. The Foundation supports a wide range of university functions, employing about 1,500 students annually in various roles including technology, science, retail, culinary arts, hospitality management, leadership, and research grants. This is part of the university's commitment to its learn-by-doing philosophy, offering students valuable work experience and practical skills in their fields of study. Beyond employment, the Foundation also plays a critical part in supporting campus life by providing operating support to over 1,100... Show More

Job Requirements

High school diploma or equivalent
A minimum of 2-3 years supervisory or lead experience in a high-volume foodservice operation
At least 6 months of experience delegating tasks to other employees and/or coordinating task of two or more employees
Servsafe Managers or equivalent certification
Strong communication skills and interpersonal skills
Ability to provide good customer service and respond positively to complaints
Ability to interpret and apply policies and procedures to variety of situations
Ability to be resourceful and to take initiative
Ability to work cooperatively in a multi-ethnic environment
Flexibility to adjust to changing schedules
open to new ideas and adaptable to changing technology
Strong writing skills
Must understand the Mission, Vision and Values of the organization and lead based on those concepts

Job Qualifications

High school diploma or equivalent
A minimum of 2-3 years supervisory or lead experience in a high-volume foodservice operation
At least 6 months of experience delegating tasks to other employees and/or coordinating task of two or more employees
Servsafe Managers or equivalent certification
Strong communication skills and interpersonal skills
Ability to provide good customer service and respond positively to complaints
Ability to interpret and apply policies and procedures to variety of situations
Ability to be resourceful and to take initiative
Ability to work cooperatively in a multi-ethnic environment
Flexibility to adjust to changing schedules
open to new ideas and adaptable to changing technology
Strong writing skills
Must understand the Mission, Vision and Values of the organization and lead based on those concepts

Job Duties

Responsible for ensuring staffing levels are appropriate and prepared for service
Ensures compliance with established laws and regulations within their assigned area
Ensures continued adherence to all Foundation standards and procedures within their assigned area
Attends a variety of meetings as directed by the Assistant Manager
Orders, receives, and inventories food and supplies
Responsible for the effective supervision, training, and coaching of crew members
Ensures the readiness, organization, sanitation of area(s) assigned
Ensures compliance with cash register and credit card policies and procedures in all area(s) assigned
Resolves equipment, maintenance, and facility issues quickly and effectively
Ensures inventories of food and supplies are sufficient and prepared for service
Interacts directly with customers and vendors to resolve issues and complaints in a timely manner
Responsible for ensuring work schedules are communicated appropriately and time is recorded per foundations standards
Ensures staff report to work on time, in uniform, and ready to work
Required to communicate with co-workers, vendors, and other departments with professionalism and respect
Maintains positive behaviors and actions and provides the highest quality of service to customers at all times
Reports all accidents and injuries in a timely manner
May prepare a variety of food and beverages, receive and store inventory, move and lift foodstuffs and supplies and prepare meals for customers
Responsible for submitting a variety of reports in an accurate, timely manner
Ability to adhere to a regular work schedule, to include evenings, weekends and holidays based on location/needs of business
Performs other duties as assigned

Job Location

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