Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Day Shifts
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Benefits

Vision
Medical
Dental
Paid Time Off
Life insurance
Retirement

Job Description

TouchPoint Support Services operates under the larger umbrella of Compass Group, providing specialized food service for patients, their families, and visitors at Ascension Health hospitals across the United States. Compass Group is a global leader in foodservice management, noted for its commitment to hospitality, quality, and supporting the communities it serves. TouchPoint particularly emphasizes creating an environment conducive to healing, recognizing that great food service and excellent sanitation contribute meaningfully to patient recovery and satisfaction. They pride themselves on delivering not just meals but a comprehensive hospitality experience that supports Ascension's mission of improving the health of the poor and... Show More

Job Requirements

  • Prior culinary experience is required
  • Ability to work full time with varying day schedules
  • Willingness to comply with food safety and sanitation standards
  • Ability to supervise, train, and counsel staff
  • Capability to handle customer complaints professionally
  • Commitment to maintaining a clean and organized kitchen environment
  • Effective communication and leadership skills

Job Qualifications

  • Prior culinary experience
  • Ability to supervise and lead food service associates
  • Knowledge of food safety and sanitation procedures
  • Strong communication and customer service skills
  • Ability to manage inventory and monitor product usage
  • Experience in food preparation and cooking
  • Understanding of portion control and food presentation

Job Duties

  • Cook and prepare food following approved recipes and production standards
  • Ensure all deadlines are met based on production orders
  • Supervise hourly food service associates including interviewing, scheduling, payroll, training, counseling, participating in reviews, and recommending disciplinary action
  • Store food in designated areas following all corporate, state, and federal food safety and sanitation procedures
  • Ensure proper food handling, presentation, portion control, and maintenance of appropriate serving temperatures
  • Maintain sanitation of equipment, supplies, and utensils, cleaning workstations thoroughly before leaving area
  • Interact with customers to resolve complaints in a friendly, service-oriented manner
  • Demonstrate complete understanding of daily menu items and accurately explain them to associates and customers
  • Monitor inventory and deliveries of product and supplies
  • Track product production, consumption, and waste
  • Inform supervisor when supplies or products are low
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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