Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
Life insurance/AD & D
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a vital partner in the healthcare hospitality industry, committed to creating an environment that supports patient healing and comfort. Operating throughout Ascension Health hospitals across the United States, TouchPoint delivers exceptional foodservice and patient support, combining culinary skills with heartfelt service. The company is recognized for its dedication to providing sparkling facilities, excellent meals, and top-notch customer service to patients, their families, and hospital visitors. The culture at TouchPoint revolves around service excellence, teamwork, and community support, making it an exceptional workplace for individuals passionate about helping others and making a difference in healthcare settings.
Show More
Show More
Job Requirements
- Prior culinary experience is required
- Customer service experience is preferred
- Ability to work full time including rotating weekends and holidays
- Ability to perform essential job functions with or without reasonable accommodation
- Willingness to follow all food safety and sanitation policies
- Ability to manage, train, and counsel food service associates
- Must be able to work in a fast-paced environment
- Reliable transportation to Henry Ford St. John Hospital location
Job Qualifications
- Prior culinary experience
- Knowledge of food safety and sanitation procedures
- Ability to supervise and train staff
- Strong customer service skills
- Good communication abilities
- Ability to manage inventory and food production data
- High school diploma or equivalent
- Experience working in a healthcare or hospital foodservice environment preferred
Job Duties
- Cook and prepare food following approved recipes and production standards
- Ensure all deadlines are met based on production orders
- Supervise hourly food service associates including interviewing, scheduling, payroll, training, counseling, participating in reviews, and recommending disciplinary action
- Store food in designated areas following corporate, state, and federal food safety and sanitation procedures
- Ensure proper food handling, presentation, portion control, and maintenance of serving temperatures
- Maintain sanitation of equipment, supplies, and utensils
- Clean workstation thoroughly before leaving area
- Keep display equipment clean and free of debris during meal service
- Interact with customers to resolve complaints in a friendly, service-oriented manner
- Relay relevant information directly to supervisor
- Demonstrate complete understanding of daily menu items and accurately explain them to associates and customers
- Keep up with peak production and service hours
- Monitor inventory and deliveries of product and supplies
- Track product production, consumption and waste
- Inform supervisor when supplies or product are low
- Perform other duties as assigned
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs