Shift Manager - No Experience Needed

Job Overview

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Compensation

Hourly
Range $15.75 - $18.00
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Benefits

Medical
Dental
Vision health plan
401(k) retirement plan
short-term disability insurance
long-term disability insurance
Life insurance
Paid Time Off
Employee Discounts
Training and development programs
monthly performance bonus
Annual awards for top performers

Job Description

HAZA BELL is a proud franchisee of Taco Bell, one of the most recognized and beloved brands in the fast-food industry. As a top franchise for three consecutive years and recognized among the 100 Most Influential Companies, HAZA BELL has established itself as a leader in delivering both exceptional guest experiences and fostering team satisfaction. Operating one of the largest Taco Bell restaurants in the United States and growing annually, HAZA BELL is dedicated to excellence in fast, friendly service and flavorful products. This commitment extends through leadership development and internal career growth opportunities that allow associates to flourish and showcase their talents within the company.

Joining HAZA BELL means becoming part of an energetic and supportive culture where leaders inspire teams to deliver consistently high standards of food quality, cleanliness, and customer service. Leaders and associates alike execute daily operations with attention to detail and strive to exceed financial performance expectations driven by guest satisfaction metrics. As a team member, you will have access to a clear career path supported by ongoing training and mentoring, ensuring you receive the guidance necessary to advance professionally in the restaurant industry.

The role of Restaurant Shift Manager at HAZA BELL is pivotal in maintaining the smooth and efficient operation of the restaurant during your assigned shifts. This full-time position involves overseeing service excellence, food safety, team coordination, and operational procedures to ensure a safe and inviting environment for both customers and staff. The shift manager plays a hands-on leadership role, supporting the Restaurant General Manager by managing day-to-day activities, problem-solving challenges, and fostering teamwork.

As a Restaurant Shift Manager, you will be responsible for supervising restaurant crew members, delegating responsibilities, and providing coaching aimed at improving performance and morale. Your leadership is essential in maintaining peak customer service standards, addressing complaints promptly with a positive attitude, and ensuring adherence to policies regarding cash handling, security, inventory management, and labor compliance. You will also manage shift schedules to ensure adequate staffing levels and train new employees while facilitating continual training to elevate team skills in service and safety.

This position demands strong organizational and interpersonal skills. The ideal candidate will have previous supervisory or managerial experience in the restaurant industry, with an ability to motivate teams and uphold food safety regulations. Your work schedule will require flexibility, including the willingness to work evenings, weekends, and holidays based on business needs. A high school diploma or equivalent is required, with preference given to candidates holding a college degree in Hospitality Management or related fields. Certification in food safety, such as ServSafe, is beneficial.

HAZA BELL emphasizes a workplace that values diversity and inclusion, being an equal opportunity employer that offers reasonable accommodations to enable individuals with disabilities to perform their job functions. Pay for this role ranges from $15.75 to $18.00 per hour, reflecting the experience and capabilities of the candidate.

Situated at 733 Davis Street, Scranton, Pennsylvania, this opportunity offers a rewarding career with a renowned brand and a franchise that prioritizes employee growth and guest satisfaction. By joining HAZA BELL as a Restaurant Shift Manager, you become an integral contributor to a leading Taco Bell franchise where your leadership helps shape an outstanding customer experience while advancing your career in the hospitality industry.

Job Requirements

  • Proven experience in supervisory or managerial role within restaurant industry
  • Excellent leadership and interpersonal skills
  • Knowledge of food safety regulations
  • Strong organizational and time management skills
  • Flexibility to work evenings, weekends, and holidays
  • High school diploma or equivalent required
  • Ability to stand and walk for extended periods and lift up to 25 pounds

Job Qualifications

  • High school diploma or equivalent
  • Proven experience in a supervisory or managerial role within the restaurant industry
  • Excellent leadership and interpersonal skills
  • Knowledge of food safety regulations and best practices
  • Strong organizational and time management skills
  • Certification in food safety such as ServSafe is advantageous
  • College degree in Hospitality Management or related field preferred

Job Duties

  • Supervise and coordinate the activities of restaurant crew members during your shift
  • Delegate tasks effectively and ensure team members understand their responsibilities
  • Provide coaching, training, and performance feedback to team members
  • Ensure outstanding customer service by greeting customers and resolving complaints
  • Oversee opening and closing procedures including cash handling
  • Ensure adherence to food safety and sanitation standards
  • Create and maintain shift schedules to meet customer service and operational needs

Job Criteria

Experience

Mid Level (3-7 years)


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