Shift Leader - Hiring Immediately

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $23.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Positive, high-performance culture
leadership development opportunities
Clear expectations and accountability
Growth within a growing brand
Supportive team environment

Job Description

O'Bagel is a fast-growing and dynamic restaurant brand known for its commitment to quality, hospitality, and operational excellence. Established with a passion for delivering exceptional bagel-based cuisine and a welcoming guest experience, O'Bagel operates multiple locations that emphasize a positive workplace culture and leadership at every level. As a brand, O'Bagel focuses on fostering team development, promoting from within, and cultivating leaders who embody the company’s core values of energy, accountability, and professionalism. The company places strong importance on maintaining high food safety standards, providing consistent brand experiences, and ensuring a supportive, high-performance environment for all team members.

The company is currently seeking motivated individuals to join the team as a Shift Leader, a pivotal leadership role that bridges the gap between team members and management. The Shift Leader at O'Bagel is not merely responsible for the operational aspects of running a restaurant shift; this role is integral in setting the tone for hospitality, standards, and execution on the floor. As a representative of the management team on shift, the Shift Leader inspires and leads others by example, deploying staff efficiently, maintaining high food quality and safety standards, and guaranteeing that every guest experience reflects the O'Bagel mission.

The Shift Leader role offers an hourly wage of $20-$23, with full weekend availability expected and flexible shifts tailored to business needs. This position is ideal for individuals ready to take ownership, demonstrate strong leadership abilities, and grow within the company. Shift Leaders oversee key aspects such as opening and closing the restaurant, ensuring team alignment with daily goals, managing compliance with health and safety regulations, and protecting brand consistency through operational excellence.

This is a position designed for those who thrive under pressure and can maintain confidence and composure while managing a motivated team. O'Bagel invests heavily in its leaders, providing clear pathways for advancement to roles such as Assistant Manager, Manager-in-Training, and General Manager. By joining O'Bagel as a Shift Leader, candidates will become part of a supportive family that values development, accountability, and results. This leadership opportunity not only empowers individuals to influence daily operations but also hones skills crucial for future management positions in a growing, rewarding environment. If you are passionate about hospitality, leadership, and making an impact, O'Bagel welcomes you to apply and become a vital part of the company’s ongoing success.

Job Requirements

  • Full weekend availability required
  • Flexible shifts based on business needs
  • Ability to stand for extended periods up to 8 hours
  • Ability to lift up to 50 pounds
  • Ability to bend, kneel, and reach as needed
  • Comfortable working in a fast-paced restaurant environment with varying temperatures and moderate noise levels

Job Qualifications

  • Demonstrated ability to lead and inspire others
  • Mastery of all stations including FOH and BOH awareness
  • Proficient in Brink POS system
  • Strong knowledge of Blanket checklists and operational tools
  • Proven problem-solving and decision-making ability
  • Comfortable running pre-meals and leading shift direction
  • ServSafe or NYC Department of Health certification required or willing to obtain

Job Duties

  • Opening and closing the restaurant
  • Deploying and managing team members
  • Driving hospitality and operational standards
  • Protecting food quality and brand consistency
  • Ensuring compliance with health and safety regulations
  • Supervising and supporting team members during shifts
  • Resolving guest concerns professionally and promptly

Job Criteria

Experience

Mid Level (3-7 years)


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