Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible schedule
Paid Time Off
No evening shifts
competitive pay
Tips
Employee assistance program
401K with company match
Job Description
Bruegger's Bagels is a beloved bakery chain renowned for its authentic New York-style kettle-cooked bagels and real, made-in-Vermont cream cheese. With over 35 years of tradition and dedication to quality, Bruegger's has become a trusted name for breakfast lovers seeking freshly made, flavorful bagels. The company places a strong emphasis on delivering excellent guest experiences while maintaining a positive and balanced work environment for its employees. An important value at Bruegger's is work-life balance, reflected in their store operations which close by 2 PM daily, enabling team members to enjoy their personal lives without evening or night shifts. This commitment guarantees employees will never miss important family events or unique moments in their lives, fostering a supportive and caring workplace culture.
The role of Shift Leader at Bruegger's Bagels is integral to the success of each store. Sometimes described as "the cream cheese on the bagel," Shift Leaders add essential flavor and cohesion to the team. They work closely with the General Manager to inspire and guide team members, ensuring a welcoming and efficient environment for guests. Shift Leaders take charge during their shifts, managing daily operations including opening and closing the store, overseeing food quality and safety, and maintaining cleanliness standards with minimal supervision. This position requires strong leadership, effective communication, and the ability to motivate others to consistently deliver high-quality products and services.
This role is perfect for individuals interested in a hospitality leadership position that offers flexibility and opportunities for career advancement. Many of the company’s General Managers began their journey as Shift Leaders or Team Members, highlighting the potential for professional growth within Bruegger's. In addition to a competitive pay structure, Shift Leaders enjoy benefits such as tips, paid time off after 90 days, and access to programs focused on employee well-being including free therapy, financial advising, and life coaching. The role demands dedication to operational excellence, a passion for customer service, and the willingness to work varied hours including early mornings. Joining Bruegger’s Bagels means becoming part of a company that values tradition, quality, team spirit, and balanced living.
The role of Shift Leader at Bruegger's Bagels is integral to the success of each store. Sometimes described as "the cream cheese on the bagel," Shift Leaders add essential flavor and cohesion to the team. They work closely with the General Manager to inspire and guide team members, ensuring a welcoming and efficient environment for guests. Shift Leaders take charge during their shifts, managing daily operations including opening and closing the store, overseeing food quality and safety, and maintaining cleanliness standards with minimal supervision. This position requires strong leadership, effective communication, and the ability to motivate others to consistently deliver high-quality products and services.
This role is perfect for individuals interested in a hospitality leadership position that offers flexibility and opportunities for career advancement. Many of the company’s General Managers began their journey as Shift Leaders or Team Members, highlighting the potential for professional growth within Bruegger's. In addition to a competitive pay structure, Shift Leaders enjoy benefits such as tips, paid time off after 90 days, and access to programs focused on employee well-being including free therapy, financial advising, and life coaching. The role demands dedication to operational excellence, a passion for customer service, and the willingness to work varied hours including early mornings. Joining Bruegger’s Bagels means becoming part of a company that values tradition, quality, team spirit, and balanced living.
Job Requirements
- High school diploma or equivalent
- Must be 18 years or older
- Must be able to work varied hours and days including early mornings and weekends
- Must be able to pass background check as required by law
- Must possess or be able to acquire ServSafe Certification prior to leadership training completion
- Possession of valid state-issued driver's license when required
- Comply with company driving policies
Job Qualifications
- High school diploma or equivalent
- Must be 18 years or older
- Ability to work varied hours and days including early mornings and weekends
- Possess or able to acquire ServSafe Certification
- Possession of a valid state-issued driver's license where required
- Meet company driving qualifications
- Experience in a leadership role preferred but not required
Job Duties
- Collaborate with General Manager to motivate the team
- Provide feedback and coach team members
- Open and close the store with minimal supervision
- Ensure quality of food and beverages served
- Maintain a safe and clean store environment
- Set the morale and tone of the team
- Manage daily operations during shifts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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