Shift Lead - 0216

Five Guys is a renowned fast-casual restaurant chain known for its commitment to quality, consistency, and customer satisfaction. Established as a leader in the burger and fries segment, Five Guys has built a strong reputation for its fresh ingredients, made-to-order meals, and a friendly, fast-paced dining experience. The company prides itself on fostering a positive work culture that emphasizes teamwork, hands-on leadership, and career growth opportunities. Embracing diversity and equal employment opportunity principles, Five Guys is dedicated to increasing representation of women, people of color, veterans, and individuals with disabilities across all company areas.

The Shift Leader role at Five Guys is more than just a supervisory position; it is a pivotal leadership role where you will actively engage with the team to ensure a high-quality dining experience for every guest. This position starts at $16.00 an hour plus tips and bonuses, reflecting the company's recognition of hard work and leadership contributions. As a Shift Leader, you will lead by example, working alongside crew members in various positions such as cashier, grill, prep, fries, and dining room duties. Your leadership will ensure smooth restaurant operations during shifts, especially when management is not present.

This role is designed for individuals who thrive in fast-paced environments, enjoy teamwork, and seek to develop their career within the hospitality industry. You'll be responsible for coaching, supporting, and motivating crew members, helping train new team members, and fostering a strong, positive workplace culture. This role also involves operational responsibilities such as maintaining cleanliness, ensuring safety, managing shift tasks including breaks, cash handling, and closing reports. Five Guys offers real growth opportunities where many Shift Leaders advance to Assistant and General Manager roles, making this an excellent step for those aspiring to leadership within the restaurant sector.

Working as a Shift Leader at Five Guys means being active, engaged, and hands-on throughout your shift, often working around hot equipment in a busy kitchen environment. The company values leaders who lead by doing, demonstrate strong communication skills, and remain calm under pressure. A basic comfort level with math and point-of-sale systems is necessary to perform essential tasks effectively. Food safety certification such as ServSafe is preferred, although not mandatory. If you are looking for a role where your leadership makes a direct impact on guest satisfaction and team success, this position offers a challenging yet rewarding environment to grow and thrive.