Service Concierge

Neiman Marcus is a premier luxury retailer renowned for providing an exquisite, curated product assortment, outstanding customer service, and unique experiences designed to captivate customers who are in Pursuit of the Extraordinary. Founded with a rich heritage of brand building and luxury retail expertise, Neiman Marcus has established itself as a leader in the luxury industry by bringing together the world’s top designers and discerning customers. With 36 retail stores across multiple locations and a growing digital presence, the company also excels in remote selling, creating seamless, high-end shopping experiences for clientele everywhere. As part of Saks Global’s prestigious portfolio of luxury retailers and real estate assets, Neiman Marcus continues to elevate luxury retail through innovative campaigns such as the Neiman Marcus Awards, Fantasy Gifts, and seasonal "Retail-tainment" activations that enhance customer engagement and delight.

The Restaurant Server position at Neiman Marcus is a key role within the hospitality division that complements the elevated retail experience by offering exceptional dining services. The server is responsible for delivering warm, professional, and accommodating service to customers, reflecting the high standards synonymous with the Neiman Marcus brand. This role demands expertise not only in traditional food and beverage service but also in leveraging detailed knowledge of menu items, culinary terminology, and beverage selections including wine, beer, and spirits. Candidates should demonstrate the ability to multitask efficiently and maintain grace and professionalism in a fast-paced dining environment.

The successful Restaurant Server will manage an assigned seating section attentively, ensuring guests receive personalized and thorough service from the moment they arrive until their departure. This encompasses participation in daily pre-shift meetings to prepare for service and adherence to all standard operating procedures related to sales transactions and point-of-sale technology. Maintaining impeccable hygiene and appearance in line with the company’s standards is essential, as is the physical ability to perform duties that may involve lifting and rearranging furniture or equipment.

Neiman Marcus values motivated, results-driven individuals who embrace a "win together" mentality and can work autonomously while being an integral part of a team. The position requires flexibility in scheduling, including availability on evenings, weekends, and holidays to meet the dynamic needs of the restaurant and retail environment. Beyond daily responsibilities, servers at Neiman Marcus are offered opportunities for professional growth within a company undergoing exciting transformation and expansion, making this a promising career path in luxury retail hospitality.

Compensation for this role ranges from $24.76 to $30.94 per hour, with the exact starting wage influenced by geographic location, experience, and qualifications. The position may also be eligible for bonuses and long-term incentive awards. Neiman Marcus provides a comprehensive benefits package for eligible full-time employees, including medical, dental, vision insurance, 401(k) retirement plans, various life and disability insurances, and additional voluntary coverages such as critical illness and accident insurance. This combination of competitive pay and robust benefits underscores Neiman Marcus’s commitment to attracting and retaining top talent dedicated to delivering extraordinary experiences.