Olive Garden logo

Server / Wait Staff

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

flexible schedules
Complimentary employee meal
weekly pay
Anniversary pay
Paid sick leave
Paid Family and Medical Leave
Medical insurance
Dental Insurance
ongoing training
Employee Discounts
401(k) savings plan
Management career advancement opportunities

Job Description

Olive Garden is a renowned casual dining restaurant chain specializing in Italian-American cuisine, known for creating warm, inviting atmospheres where guests feel like part of the family. Established with a passion for authentic Italian dining experiences, Olive Garden has built a strong reputation for its welcoming environment, exceptional food, and outstanding customer service. The restaurant prides itself on its commitment to quality ingredients, fresh preparations, and a diverse menu that caters to a variety of tastes. Its dedication to safety and sanitation protocols ensures a clean and safe environment for both guests and staff, making it a trusted dining destination for families, friends, and individuals alike.

The role of a Server/Wait Staff member at Olive Garden is a critical position responsible for delivering an exceptional dining experience that leaves a lasting impression on guests. As a Server, you are not just taking orders; you are the face of the company and an ambassador of hospitality. Your primary responsibility is to provide friendly, attentive, and efficient service that makes every customer feel like a cherished member of Olive Garden’s family. This role involves guiding guests through a culinary journey across Italy by sharing detailed knowledge about the menu, including daily specials, ingredients, and allergen information. Servers at Olive Garden excel in creating personalized dining experiences by anticipating guest needs, responding promptly to requests, and ensuring timely and presentable food and beverage service.

This position also requires collaborating closely with kitchen staff and other team members to maintain a smooth service flow, uphold rigorous standards of cleanliness and organization, and strictly adhere to food safety and sanitation policies. As part of Olive Garden’s team, Servers play an instrumental role in promoting team member health and well-being and contributing to a positive work environment. The company fosters a culture of growth and development, offering ongoing training opportunities to sharpen critical skills that support both current performance and future career advancement. With a focus on work-life balance, Olive Garden offers flexible scheduling options to accommodate varied personal commitments like school, childcare, or family care. Moreover, this role includes attractive benefits such as weekly pay, paid sick leave, medical and dental insurance options, 401(k) savings plans with company matching, and various employee discounts. Olive Garden is proud to promote from within and encourages its employees to pursue management roles, with over 50 percent of managers having been promoted from hourly positions. In summary, working as a Server at Olive Garden offers a rewarding career path in a supportive and family-oriented environment where you can develop your skills while making meaningful connections with guests and colleagues.

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or food service preferred
  • excellent communication skills
  • ability to stand for long periods during shifts
  • ability to work flexible hours including nights, weekends, and holidays
  • must comply with all safety and sanitation standards
  • ability to multitask and work well in a team environment
  • basic arithmetic skills

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a customer service or restaurant environment is advantageous
  • strong communication and interpersonal skills
  • ability to work efficiently in a fast-paced environment
  • basic math skills for processing payments
  • knowledge of menu items and food safety practices is a plus
  • a positive and friendly attitude
  • ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Provide exceptional table service, taking orders accurately and efficiently
  • anticipate guest needs and respond promptly to requests
  • maintain a comprehensive knowledge of the menu, including daily specials, ingredients, and allergen information
  • serve food and beverages in a timely and presentable manner
  • process payments accurately and efficiently
  • collaborate with kitchen and other staff to ensure smooth service flow
  • maintain cleanliness and organization of dining areas and server stations
  • adhere to all food safety and sanitation guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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