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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Career Development
education opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Discounted employee shift meals
Employee food and beverage discount
Referral Bonus Program
Sales competitions
Rewards
Job Description
JOEY Restaurants is a renowned and rapidly growing restaurant group known for delivering the ultimate dining experience to guests across North America. Established in 1992, this family-owned and operated company has expanded into an iconic multi-concept brand with over 50 locations in Canada and the United States. JOEY is proud of its handcrafted, locally and globally inspired menu offerings, which are created by award-winning chefs and presented in vibrant, modern, warm, and lively environments. The brand stands out for its commitment to exceptional hospitality and culinary innovation, consistently providing guests with memorable experiences that keep them coming back. At the... Show More
Job Requirements
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits
- Be able to walk and stand for prolonged periods of time
- Frequent bending, reaching, and stretching required
- Ability to perform repetitive manual tasks
- Must be able to lift and carry up to 50 lbs
- Demonstrate genuine warmth, honesty, and integrity
- Comfortable providing and receiving feedback
- Have exceptional relationship-building skills
- Commit to quality, professionalism, and respectful conduct
Job Qualifications
- 1-3+ years customer service experience
- Ability to thrive in a dynamic, fast-paced work environment
- Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences
- Strong communication and relationship-building skills
- Demonstrated ability to provide and receive feedback for performance excellence
- Ability to solve problems and positively impact individual and team execution
- Professional appearance and demeanor
- Effective teamwork and collaboration skills
Job Duties
- Provide guests with friendly and attentive service throughout their dining experience
- Show guests what iconic hospitality means
- Assist guests with navigating the menu options
- Utilize extensive menu knowledge to recommend favorite beverage and food items based on guests' likes, dislikes, and dietary needs
- Ensure timely and accurate input of orders in the point-of-sale system
- Monitor and assist with the delivery of guest beverage and food orders
- Prepare final guest checks in a timely manner and run payments safely and securely
- Resolve service issues and guest complaints with urgency, poise, and good judgment
- Reinforce guest identification requirements and age restrictions for alcohol sales according to state law
- Follow all food and alcohol service and handling safety precautions and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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