Server - JOEY Uptown

JOEY Restaurants is a renowned and rapidly growing restaurant group known for delivering the ultimate dining experience to guests across North America. Established in 1992, this family-owned and operated company has expanded into an iconic multi-concept brand with over 50 locations in Canada and the United States. JOEY is proud of its handcrafted, locally and globally inspired menu offerings, which are created by award-winning chefs and presented in vibrant, modern, warm, and lively environments. The brand stands out for its commitment to exceptional hospitality and culinary innovation, consistently providing guests with memorable experiences that keep them coming back. At the heart of JOEY's success is its deep investment in people, fostering a culture of inclusivity, continuous development, and performance excellence.

As a member of the JOEY team, employees join a warm, inclusive, and creative workplace where they are empowered through education, training, and leadership opportunities that support their growth and career advancement. JOEY focuses on people development as a core value, believing that genuine warmth and care are always on the table for both guests and team members alike. The company thrives on collaboration, high energy, and a passion for delivering world-class hospitality.

The role of Server at JOEY Restaurants is more than just taking orders and serving food; it is about anticipating guest needs and creating an engaging, welcoming atmosphere. Servers are expected to exhibit genuine warmth and care while delivering exceptional service that goes above and beyond guest expectations. They are ambassadors of the brand's iconic hospitality and are knowledgeable experts who provide thoughtful recommendations tailored to guests' likes, dislikes, and dietary requirements. In this fast-paced, performance-driven environment, servers are essential team players who contribute to a seamless dining experience from start to finish.

Servers at JOEY are responsible for helping guests navigate the menu and guiding them toward enjoying the best food and beverage choices available. Through a strong understanding of the menu and dining trends, servers ensure prompt and accurate order entry, timely delivery of meals and beverages, and efficient final handling of guest checks and payments. They are also empowered to actively resolve service issues or complaints with professionalism, urgency, and good judgment, reinforcing the brand's commitment to guest satisfaction.

In adherence to safety and legal guidelines, servers at JOEY follow all required food and alcohol handling protocols and enforce age restrictions for alcohol sales, maintaining a safe and secure dining environment. Joining JOEY as a server means becoming part of a team that values integrity, honesty, communication, and personal growth. Successful employees are confident yet humble, approachable, and respectful. They enjoy healthy, supportive competition and take pride in presenting a professional appearance, reflecting the brand’s high standards.

This role involves physical demands, including prolonged standing and walking, frequent bending and reaching, repetitive manual tasks, and the ability to lift and carry up to 50 pounds. JOEY offers a variety of career benefits including comprehensive training, career development, competitive compensation, and an outstanding culture that encourages employees to meet their potential. This position is ideal for individuals passionate about hospitality and eager to thrive in an energetic, team-focused environment that rewards performance and dedication.