Server - CBD Provisions

Highgate Hotels is a premier real estate investment and hospitality management company with an impressive portfolio managing over $15 billion worth of assets worldwide. The company is renowned for its extensive portfolio that includes more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a history spanning 30 years, Highgate has established itself as a forward-thinking leader in the hospitality industry. Their expertise encompasses all phases of the property lifecycle, including planning, development, recapitalization, and asset disposition. Highgate excels in building a diverse collection of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Known for integrating contemporary programming and advanced digital tools, they employ cutting-edge revenue management systems to anticipate market trends, drive superior performance, and maximize asset value. Supported by a dedicated executive team of seasoned hospitality professionals and multiple corporate offices worldwide, Highgate remains a trusted partner for prominent ownership groups and major hotel brands. For more information, please visit www.highgate.com.

The position is located at The Joule hotel in downtown Dallas, Texas. The Joule is a notable neo-Gothic landmark originally constructed in the 1920s as the Dallas National Bank, dominating the city skyline during Dallas's golden era of banking and oil discoveries. Once facing decline, the building underwent significant redevelopment, transforming into a luxurious Forbes four-star boutique hotel since its opening in 2008. The Joule has evolved into a cultural, shopping, and dining hub playing a pivotal role in revitalizing downtown Dallas.

The Server role at The Joule is pivotal in delivering an exceptional dining experience characterized by refined service, expert menu knowledge, and anticipatory hospitality. This role demands grace, precision, and adherence to luxury service standards to make every guest feel genuinely welcomed and valued. As a Server, one is responsible for professional guest interactions from the moment of arrival until departure, ensuring the service consistently mirrors the hotel’s elevated brand reputation. Candidates for this hourly position will be expected to present menus expertly, guide guests through their food and beverage choices, take precise orders accommodating dietary needs, and provide elegant table service that includes proper courses and wine presentation. The position calls for the maintenance of impeccable table settings, seamless coordination with culinary and bar teams, monitoring guest satisfaction, and ensuring cleanliness and organization of service areas at all times. The server will also handle payment processing following established procedures. This role requires flexibility to work during nights, weekends, and holidays, along with the physical capability to stand, walk, and carry trays for extended periods. Previous restaurant or customer service experience and familiarity with food safety and sanitation standards are preferred but not mandatory. Overall, this opportunity is ideal for those passionate about luxury hospitality, committed to delivering outstanding service, and eager to contribute to the renowned environment of The Joule and Highgate Hotels.