Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Retirement Plan
Job Description
Black Bear Diners is a well-established restaurant chain that has been delighting customers with Good Old Fashioned Family Food since 1995. Known for its fun, family-friendly atmosphere, Black Bear Diners offers a welcoming environment where guests can enjoy great homemade meals, generous portions, and genuine friendly service. The restaurant has built a reputation as a community favorite, combining a nostalgic dining experience with consistent quality and hospitality. The company culture emphasizes teamwork, respect, and a commitment to making every guest feel valued and well cared for during their visit.
The server position at Black Bear Diners entails a range of responsibilities geared towards creating an exceptional dining experience that encourages repeat visits. Servers are tasked with delivering friendly, prompt, and individualized service tailored to meet the unique needs of each guest. This role requires a mix of interpersonal skills, technical knowledge, and physical stamina. The ideal candidate is patient, enthusiastic, and capable of maintaining composure under pressure while multitasking effectively. They should embody a positive attitude and a good sense of humor, helping to foster a warm and inviting atmosphere for patrons.
Servers at Black Bear Diners play a crucial role in greeting guests, informing them about daily specials, and answering any questions related to menu items, beverages, and restaurant services. They use a point-of-sale system to take orders efficiently and deliver food and drinks in a timely manner. Additionally, they are responsible for monitoring guests' satisfaction, pre-bussing tables, and ensuring all service areas are clean and orderly. Attention to detail is paramount, as servers handle tasks like preparing bills, resetting tables, and assisting fellow team members. The position also entails complying with the company’s appearance and uniform standards to maintain a professional image.
Working conditions include the flexibility to work nights, weekends, and holidays. Physical demands include frequent reaching, standing for long periods, lifting and maneuvering plates and supplies up to 50 pounds occasionally, and performing cleaning duties involving bending, stooping, and climbing. The server position at Black Bear Diners offers an engaging work environment where individuals can develop their customer service skills and grow within a reputable and supportive organization. Pay for the role varies based on location and specific job responsibilities, reflecting local market conditions.
The server position at Black Bear Diners entails a range of responsibilities geared towards creating an exceptional dining experience that encourages repeat visits. Servers are tasked with delivering friendly, prompt, and individualized service tailored to meet the unique needs of each guest. This role requires a mix of interpersonal skills, technical knowledge, and physical stamina. The ideal candidate is patient, enthusiastic, and capable of maintaining composure under pressure while multitasking effectively. They should embody a positive attitude and a good sense of humor, helping to foster a warm and inviting atmosphere for patrons.
Servers at Black Bear Diners play a crucial role in greeting guests, informing them about daily specials, and answering any questions related to menu items, beverages, and restaurant services. They use a point-of-sale system to take orders efficiently and deliver food and drinks in a timely manner. Additionally, they are responsible for monitoring guests' satisfaction, pre-bussing tables, and ensuring all service areas are clean and orderly. Attention to detail is paramount, as servers handle tasks like preparing bills, resetting tables, and assisting fellow team members. The position also entails complying with the company’s appearance and uniform standards to maintain a professional image.
Working conditions include the flexibility to work nights, weekends, and holidays. Physical demands include frequent reaching, standing for long periods, lifting and maneuvering plates and supplies up to 50 pounds occasionally, and performing cleaning duties involving bending, stooping, and climbing. The server position at Black Bear Diners offers an engaging work environment where individuals can develop their customer service skills and grow within a reputable and supportive organization. Pay for the role varies based on location and specific job responsibilities, reflecting local market conditions.
Job Requirements
- Ability to work flexible hours including nights, weekends and holidays
- ability to stand and walk for extended periods
- capacity to lift and maneuver up to 50 pounds occasionally
- manual dexterity for handling plates and utensils
- compliance with company appearance and uniform standards
- patience and good sense of humor
- enthusiasm and calmness under pressure
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in a customer service or server role is advantageous
- knowledge of dining room and service procedures
- basic math skills
- proficiency with point-of-sale systems
- strong verbal and communication skills
- ability to work in a team environment
- ability to multitask efficiently under pressure
Job Duties
- Welcome and greet guests
- inform guests of specials and feature items
- answer questions about food, beverages and restaurant services
- take food and beverage orders using point-of-sale system
- deliver food and beverages promptly
- run food orders from pick-up window
- perform side work at start and end of shifts
- maintain clean service areas
- monitor guest dining experience and respond promptly
- prepare and present bills
- clean and reset tables
- assist fellow servers
- thank guests and invite them to return
- fill in as needed to ensure smooth restaurant operation
- adhere to verbal and language communication standards
- operate point-of-sale system and handle money
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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