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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $78,900.00 - $121,400.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee Discounts
Job Description
San Francisco Proper Hotel is a distinguished urban hotel located in a historic flatiron building in the heart of Mid-Market, San Francisco. Known for its innovative approach to hospitality, the hotel offers guests an immersive urban experience through timeless design, intuitive service, and meticulous attention to detail. With 131 uniquely designed guest rooms, the property features vibrant dining venues and dynamic public spaces that bring a fresh interpretation to the city hotel landscape. The hotel emphasizes creating memorable and personalized experiences that blend comfort with cultural richness, making it a sought-after destination for both business travelers and tourists alike.
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Job Requirements
- Bachelor’s degree preferred
- Minimum 3 years experience in group and event management
- Proficiency with event management software and Microsoft Office
- Strong organizational abilities
- Excellent communication skills
- High attention to detail
- Ability to multitask and prioritize effectively
- Ability to remain calm under pressure
- Flexibility to work evenings, weekends, and holidays as needed
- Physical ability to stand and walk for extended periods
- Ability to lift up to 25 pounds
- Experience in hospitality environment
Job Qualifications
- Bachelor’s degree in hospitality management, event planning, business administration, or related field preferred
- 3+ years of experience in group and event management within hospitality
- Experience managing corporate meetings, conferences, weddings, and social events
- Strong customer service background with ability to manage high-profile clients
- Proficiency with event management software such as Delphi, Cvent
- Skilled in Microsoft Office Suite including Word, Excel, PowerPoint
- Excellent organizational and multitasking skills
- Strong communication and interpersonal abilities
- High attention to detail
- Effective problem-solving skills
- Ability to work under pressure and manage tight deadlines
- Knowledge of budgeting, cost control, and revenue optimization
- Familiarity with event industry trends and best practices
Job Duties
- Serve as the primary point of contact for group and event clients
- Coordinate event planning details including room blocks, catering, A/V, and transportation
- Collaborate with sales, catering, and internal teams to meet event requirements
- Oversee pre-event setup, room assignments, and timelines
- Build strong client relationships and provide proactive communication
- Resolve client concerns professionally
- Oversee day-to-day event operations and supervise event staff
- Ensure event equipment functionality and liaise with vendors
- Manage group bookings, contracts, and billing coordination
- Assist in group pricing and budget management
- Track event performance and identify revenue opportunities
- Coordinate with external vendors to ensure quality service
- Collaborate with operations teams to fulfill event needs
- Provide training and guidance to junior event staff
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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